Your employee, Rita Leonidovna Milanovich, takes out her bad mood on the bank's clients. We always went to this branch to change the currency. All the staff were very pleasant, they liked the bank, but today we were unlucky, as we got to Milanovich R.L. The employee did not accept 3 bills. He says they are damaged, but they are intact, without damage! (I also bought them from a bank a month ago. She didn't even look at them under the lamp. When I asked what was wrong with them, the employee replied, "that I should then go to change them at the bank with a commission." By the way, I exchanged the bills at another bank without any problems, but it's a shame for the time spent and the injustice.
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Алеся Русакович
Level 5 Local Expert
February 26
The staff is good, without unnecessary "water" they explain what and how. It's a bit long in terms of waiting time. I was the third in line, we waited 30-35 minutes, there were a lot of tables for service, and only 2 people worked. The location is very convenient.
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Ксения П.
Level 2 Local Expert
February 26
The attitude towards clients wants the best. I contacted the department to update the data in the ISI. In response, I heard indignation, they say, what does the bank have to do with the ISI at all. Seriously? As a result, the data was updated, but the unpleasant aftertaste remained.