Belinvestbank
Address
Business hours
Closed until Monday
Directions
Ploshcha Lienina
51 m
Lieningradskaja
26 m
100 reviews
October 28
They work very poorly and slowly. I took the undergraduate student's card. I was faced with disgusting service, starting with the fact that the bank branch was open only to students for most of September, and undergraduates were not allowed there. I couldn't find out if the card was ready. Okay, I called, found out, and was told to come at the end of September. Then, just a week later, a message came from the university that it was urgent to run and pick up the cards, otherwise there would be no scholarship at all. They did not serve without a passport, they did not accept a copy, because everything was at an urgent pace, they had to go home for a passport and return the same day. This is despite the fact that the employee told me that it was okay, there was no need to hurry. Further more: I arrived with my passport, they gave me the card with grief in half, I informed them that my phone number had changed, they seemed to have changed it, and then it turned out that I could not log into mobile banking, the phone was not updated there. As a result, I called the line, wrote on the website, and called the department - they couldn't do anything, although they said that they had a new number in their questionnaire, but they had to go to the department. Please tell me what it's called - you have my number, I warned all employees that it was changed, it was recorded. And as a result, I had to go to this branch on Bobruisk street again, wait in a long queue to stupidly change the number in the mobile bank. Just disgusting customer service. I would never have contacted this bank if it wasn't for the student card. And I won't contact you anymore.
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September 23
A terrible separation. The queue is huge and, as usual, only 1 window works. The device issuing the numbers broke down and I had to guard like in a polyclinic so that no one could get through without waiting in line. After sitting for 2 hours (and someone stood because the service is very slow) I was given a card for half an hour, because half of that time the employee was sorting through documents that were not related to me in any way, simultaneously communicating and joking with another employee. A terrible place that, apparently, is not controlled by anyone
See original · Русский
1
September 24
In short, the problems are in constant queues (to increase the number of employees, after all, the place is passable), stuffiness (the resource of the air conditioner, apparently, is being saved). There are maintenance issues, but it's hard to describe. Only the work schedule and location are pulled.
See original · Русский
1