The most disgusting insurance company I've ever come across. I do not advise anyone to contact them. Do you want to throw away money, waste your nerves and time and get nothing in return?! - You in Belneftestras!!!
Applications left through the application or online are not answered for several days, you have to call and ask them to review your application, if, of course, you manage to get through there. But this is a separate topic. Although the contract stipulates that applications must be answered within 12-24 hours. And this is not a one-time problem, but a permanent one.
I signed up on my own at the MC for a doctor's consultation when I needed medical help. I left a request, no one answered it stably -I called - I got through!!! Oh, a miracle! And they tell me that they do not work with the MC that I signed up for (although this MC is not listed in the exceptions in the insurance program), but... Attention.. I can pay for the visit to this center myself, provide them with the documents and they will reimburse me. What kind of compensation are we talking about? You don't work with this MC!!
And yes.. If you want to receive a medical refund from them for your PAID INSURANCE, be prepared for the fact that you will first have to provide them with a fresh referral for a referral, a conclusion for a conclusion and a certificate for a certificate. I'm sorry for the pun, but I hope you understand what I mean.
And this is not a complete list of my unforgettable impressions of the so-called "cooperation" with this mountain insurance company for less than a year of insurance. I did not see any advantages from the fact that I am insured with this insurance company.
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Олька Купцова
Level 4 Local Expert
September 12
The customer service is just "super". Not only did I stop by one day for insurance cases, they said that they were accepting applications until 19.00. And on the spot they said that I was sorry until 17.15. I lost an hour in the city. On the second day, they told you to go to this office, go outside, go to the end of the building. And in the end, they also said that your certificates do not work, we will still request the conclusions ourselves. Complete nonsense. There is no level of service, the working time is unknown for whom it has been developed, how can you arrive during working hours for an insured event? Through the city. This is nonsense
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Руслан Петров
Level 2 Local Expert
August 16
The worst insurance company of all.I used to insure their car more than once until an accident happened.We paid 1/ 3 sums that the repair cost in the official service station.They call and try to cheat to do everything, so as not to pay extra for repairs.They do not want to pay extra for repairs from the official parking lot.Just want to cheat with all the wrong things, so as not to pay extra only.It's not that simple, just like that.I will contact the Committee for Consumer Protection and other higher authorities.