Belpochta

Rating 4.3
475 ratings
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103 reviews

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Level 5 Local Expert
November 8, 2024
This is the central and most disgusting post office in the city. They always have some kind of jambs. Once they gave my parcel to a completely different person, then they searched for the parcel and handed me an item that had already been unpacked by someone. Always, when you come, 1-2 windows are working, the rest are cooling off somewhere, and until you make a remark, no one will sit down to work there.
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Level 16 Local Expert
February 22
You can make an appointment in advance in the app and arrive on time. And you don't have to stand in line.
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Level 8 Local Expert
April 28
Legal entities are serviced quickly. Thanks to the operator Irina!
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Level 4 Local Expert
April 23, 2024
Disgusting service, it is never possible to send an email normally the first time, they are constantly redirected to another mail, the system crashes, in addition to all this, 1/2 of the ticket office is open during rush hour and waiting in line increases to an hour or more
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Level 3 Local Expert
October 7, 2024
Terribly The site was not working until lunch If you come to the post office in the morning, it is impossible to get a ticket in advance for the evening. The system works like this
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Level 3 Local Expert
March 19
No priest will undertake to illuminate this place!))))
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Level 6 Local Expert
April 23, 2024
Long queues, slow service, but there is a place to sit down and even pencils with coloring books for kids.
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Level 6 Local Expert
November 27, 2024
The staff is friendly and welcoming. the work schedule is acceptable.
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Level 5 Local Expert
June 17, 2024
You shouldn't even come here if you don't have a couple of free days to wait in line. 🙂 Very slow
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Level 13 Local Expert
March 5, 2023
The post office is moving into the digital age. There is an electronic queue, pre-registration, they work with ID cards. I am redirecting parcels and mail to the post office. Comfortable. May. Modern. PS Not everyone wants to communicate with real people. This is not about mail operators.
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Level 4 Local Expert
July 12, 2024
I have never managed to spend less than an hour here ... there are only 2 windows and a queue of 30-40 people. Just disgusting attitude towards people who have to wait for hours! Is it really impossible to plant more workers?
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Level 11 Local Expert
June 1, 2022
The Central post office is an institution for communication and sending letters and parcels. And not only that, you can get a pension here, make payments for housing and communal services and other services. There are food and industrial goods on sale (everything you need), various printed products (newspapers, magazines, books, etc.) are on sale. There are comfortable sofas in the waiting area. There are information kiosks on the hall, which I recommend using to make various payments, unless of course you want to hang in an endless queue for an indefinite time. The staff is polite and helpful, they will always help and prompt. And the post office works seven days a week and lunch breaks, the only one in the city
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Level 7 Local Expert
April 9, 2023
The best branch of Belpost in Orsha, real professionals work. I would like to mention the employees Ekaterina and Irina separately.
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Level 11 Local Expert
July 23, 2023
The electronic queue works a lot of windows , there is rarely a queue , everything is understandable , they help to arrange the shipment without any problems , everything is clear in the electronic queue and no one is suitable to just ask
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Level 2 Local Expert
April 4, 2024
Today, the service was fast and good, but once upon a time it is not necessary
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Level 3 Local Expert
January 24, 2024
Why does white mail have couriers? In order for them to leave a parcel at the central post office every time?
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Level 13 Local Expert
August 16, 2022
They started working slowly after the bosses moved out of the building.A young inexperienced team of operators, you can sit in line for up to 1.5 hours.It has become a terrible service.If there are not enough people, find them, but 2 cash desks are working for the entire department and so slowly, and if three are working, then there is clearly a student there and then the waiting time will exceed 2 hours
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Level 6 Local Expert
August 15, 2022
The queues are long, often someone gets in without a queue. The strange work of express delivery. Parcels leave at about 18 o'clock, although the post office is open until 20. If you ship after 18, then express delivery will only be in a day. Although it costs 6 times more expensive than a regular shipment, in fact, the deadline will be like sending a regular mail.
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Level 2 Local Expert
November 30, 2021
God, how stupid they are there, they have been working for so many years and do not know that the track number shows the location of the parcel with a long delay in our great technological country, the parcel is in their office, and the track number has not even been sent yet, and at 5 a.m. it will be taken away from them when the post office is closed, but they they always prove that there is no parcel and this cannot be.
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Level 3 Local Expert
January 11, 2024
Constant queues. You can sit for an hour while your number is called.
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Level 8 Local Expert
January 5, 2023
I am satisfied with Belpost's services, there is an electronic queue. The operators are working great!
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Level 7 Local Expert
December 25, 2021
For the first time I faced the inaction of the department as a resident of the district. Money was needed, the transfer was made. It is impossible to get through, the number of higher-level organizations has not been provided. Only through Minsk. The electronic transfer arrived 10 days later. On December 23 , 2021, I transferred the money to the posp . 24 money said it didn't come. The mail didn't arrive at all today. I called the mail numbers, no one picks up the phone.
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Level 15 Local Expert
October 4, 2021
The building has acquired a more modern look, both outside and inside, electronic queue service, but sometimes you have to wait a very long time for your turn, something needs to be improved
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Level 3 Local Expert
December 27, 2021
We sent letters of the 1st class that should be processed as a priority, specially stood in line to leave faster, gave them personally into the hands of the cashier on Saturday, and according to the tracked barcode when tracking, it turned out they were only registered on Monday ((( and the meaning of the 1st class, why is it so long?
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Level 5 Local Expert
October 25, 2024
The queue is electronic, and the operators are the same unhurried.
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Level 7 Local Expert
January 17, 2024
Okay, but it can be much better.
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Level 12 Local Expert
July 9, 2022
The waiting time is very stressful, there is a queue at rush hour, it feels like there is zero service, they do not know their job, they took parcels for a long time.
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Level 7 Local Expert
April 15, 2022
Working on coupons is very convenient. We waited for about 40 minutes, there was a problem with payment, but the staff decided everything, politely and with participation!
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Level 10 Local Expert
January 2, 2024
I took the parcels in 2 days, everything came to me
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Level 6 Local Expert
November 7, 2022
The service is normal, but two specialists are working. We were waiting for 1 hour and 40 minutes. A very long time!
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Level 6 Local Expert
January 20, 2024
The cashier is very slow to work.
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Level 6 Local Expert
November 25, 2021
After the electronic queue was implemented, it is very good...and the service time has been extended - you have time after work without any questions... Thanks!
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Level 6 Local Expert
June 10, 2023
polite but slow service, long queues.
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Level 15 Local Expert
May 31, 2022
A large free room, very culturally and calmly, a queue for the milkman.
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Level 3 Local Expert
January 30, 2023
A very good pharmacy. Pleasant employees .
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Level 7 Local Expert
December 7, 2020
It's a complete mess. I stood for more than an hour to send the package. There are 2 cash desks. in the first cash register there were thieves from the Gardener. In the second, grandma sent an international parcel, having not processed it properly, and the operator fiddled with it for more than an hour, although she had to send it to be finalized. I also think that the number of parcels should be limited. Thanks to the kind woman at the pick-up point, I made out the parcel in exactly 2 minutes.
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Level 8 Local Expert
April 29, 2022
Making an electronic queue was a great idea. Only not all cash registers work normally, but only half
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Level 3 Local Expert
June 14, 2024
Great
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Level 6 Local Expert
July 11, 2023
The guys are just doing their job.
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3
Level 4 Local Expert
November 22, 2022
Terrible, huge queues, strange distribution of coupons per queue
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Level 4 Local Expert
December 31, 2021
I send letters every week. Very bad job. I try to go to cheryomushki or Molokov. They need to learn there.
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November 21, 2023
Good mail 👍
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Level 3 Local Expert
May 21, 2021
Excellent service☝️Fast service, friendly post office staff 👍👍👍
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Level 12 Local Expert
April 1, 2023
Good mail, electronic queue
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Level 6 Local Expert
July 24, 2020
A good place, everything is fast, clear, did not have to wait long, och.the staff is conscientious, friendly and explain everything clearly.
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Level 9 Local Expert
January 20, 2021
Disgusting attitude towards customers! Waiting in line for an hour, 2 ticket offices are busy with parcels gardener! People come an hour later and they are accepted first! Already 20 coupons ahead, not the post office, but a complete disappointment
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Level 9 Local Expert
February 2, 2022
Everything seems to be normal, they try to be modern, but the employees are still the same.. :(
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Level 8 Local Expert
October 17, 2021
The electronic queue pleases, there is no crush and somehow everything is faster.
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Level 7 Local Expert
September 21, 2020
You can quickly receive a parcel at the delivery department almost without waiting in line. To send a parcel or make a payment, you need to stand in a huge queue.
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Level 3 Local Expert
July 18, 2019
The electronic queue amazes me. I stood once, it turns out that I was 3rd in line to send a parcel by numbers (which is a priority, because this is a direct mail service), but I got there only an hour later, because people who borrowed after me were invited to pay for loans. And if I need to buy an envelope, then I need to defend the same time.
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