I ordered a seminar + a book. The book was NOT supposed to be delivered to the mailbox, I myself had to come with my passport and pick up the parcel. As a result, I found the book in a torn envelope with crumpled edges and crumpled corners. The head of this department assured that the postman definitely did not force the book into the box (although the book should not have been delivered to the box at all according to the rules of the mail itself.) we lifted the cameras in the entrance, it turned out that the postman was the same supervisor who talked to me. If I find a video (it was more than a year ago), I will add a review, although in general I sent this video in a written message through the Belpost website itself - there was no written response, although I indicated the address where to send a written response on the measures taken with a full description of the situation). So she forcefully shoved the envelope into the drawer, although even on the video it was obvious that the book did not climb from one edge and it was from this edge that the parcel was most damaged. The same girl refused to do an official autopsy of the parcel twice, both the first and the second time when I came, since in the case of such an autopsy, the post office would reimburse the damage.
There is an opinion that postmen enjoy topographical cretinism (and residents of Borovaya suffer), because I do not see any other reasons besides this, why letters that should reach Aviation 10-11 are constantly lying in the lobby of Heavenly 11. Or there is a letter in my mailbox that should be in the next house (the apartment numbers and streets match, the houses are different). Moreover, letters are from the tax service, then from the traffic police, then from the FSZN. The only thing that pleases is the girls at the checkout in the post office itself, they are always friendly, they will tell you everything and help. But I try not to use the mail services, because the reliability is the same as if the letters were just passed by passers-by among themselves.
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Ирина Шингель
Level 3 Local Expert
November 19
Good location of the post office, electronic queue, in the evening, however, there are long queues (rush hour), the staff is friendly. I would like to thank your employee Valentina, who got into my situation and helped me a lot to solve the issue of delivering goods to my house by courier service, suggested the necessary contacts.
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Виктор Маркевич
Level 9 Local Expert
May 30
A cozy Belpost office. There is (and is) an electronic queue. Friendly staff. A convenient deposit. There is a waiting area. There is a public transport stop nearby, parking.
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Polina Medvedeva
Level 2 Local Expert
May 20
I took the ticket at 9:35, and was accepted at the window only at 10:34. I stood for an hour with the operation, which is performed in 2 minutes (pick up the mail). Only one of the 3 existing windows was working. There are no complaints about the employee in the third window, rather a question to the boss. Do you lack the competence or complaints to hire another employee and put him in the 2nd window? Because according to the employee's answer to my question "Do you have any more employees?", she replied "Yes, no." Then remove the device with coupons from the compartment, it makes no sense if all operations, whether they are for 40 minutes or 2 minutes, are processed in one queue.
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Никита
Level 5 Local Expert
March 14
One of the best branches! I really like being served here, a beautiful and cozy office, very friendly specialists! They serve you very quickly and efficiently!!
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Артём Толстой
Level 15 Local Expert
October 5
There are 14 people in the queue, 1.5 windows are open. How do you ask? This is when one window works fine, and the second one is literally 2 times slower. You will be able to switch on for an hour.
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Олеся Ши
Level 4 Local Expert
February 21
You rarely hear anything good about Belpost offices. And I myself was served in various branches of Minsk and not only. But the department is on Aviation, 19 in D.The best employees of the entire Belpost organization work here. Our girls are the most polite, the most tactful, the most attentive. Thank you very much!!!
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Андрей Шалонько
Level 9 Local Expert
November 16
The girls are young and responsible, well done,clean and modern MAIL 👍
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Наталья Савойко
Level 6 Local Expert
June 19
It's great that we have our own post office, an electronic queue is working, it's convenient
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Алена Некрасова
Level 7 Local Expert
December 13, 2023
A wonderful department!! It is very comfortable to be serviced, a beautiful office, very friendly specialists! Everything is very fast and high quality!!
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Алеся Маглыш
Level 4 Local Expert
January 12
Excellent staff. There are queues, but compared to the post office, Ginta is a fairy tale. It's always clean. Thanks for the good service.
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Наталья
Level 8 Local Expert
September 25
The only post office in which it is pleasant to be, neat repairs.
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Mystique
Level 11 Local Expert
November 21, 2023
It warms the soul that our district has finally got its own post office. Very fast and clear service, polite and customer-oriented operators👌🏻
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ultimaj
Level 2 Local Expert
April 13
I have been to many departments, but I work in this one with the most adequate, friendly staff.By the way, a lot depends on the bosses...)
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Екатерина
Level 5 Local Expert
November 25, 2023
Very polite staff, ready to help in everything and explain everything. You never have to wait long. Very clean and light inside.
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NAYDICH
Level 12 Local Expert
July 1, 2023
Удобное расположение, приветливый и улыбчивый персонал, всегда приятно туда заходить, помогут и все сделают на высшем уровне :)
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Иван Иванов
Level 7 Local Expert
April 12
New branch, everything is clean and beautiful) There is practically no queue, which is very pleasing☺️
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Петр Крамской
Level 6 Local Expert
November 13, 2023
Convenient location, good staff where they always go to a meeting and help , everything is fine
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Yauhen
Level 4 Local Expert
May 17
They work fast, but it's better to come in the afternoon when there are fewer people. The order was lost once, but then it arrived after 5 days, without damage)
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Tatyana Smolkina
Level 8 Local Expert
July 22
Sometimes one window is open and a queue is being collected. Everything else is OK.
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Юлия-Александровна Тимошенко
Level 10 Local Expert
April 18
Please note!!!
Lunch appeared at the post office from 14 to 15
Friendly staff, it's a pity that there are only 2 windows
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Алексей
Level 8 Local Expert
July 14
Slow, long queues, lack of staff
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Елена Панфило
Level 7 Local Expert
July 24
Comfortable, there is air conditioning
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андрей с
Level 7 Local Expert
July 16
Sometimes there are long queues.
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Andrew Lagunovich
Level 15 Local Expert
January 3
A good department, friendly staff, no comments on the work did not arise
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yury isakov
Level 21 Local Expert
June 7, 2023
Очень удобно что Белпочта открыла свою точку в спальном районе, удобно получить или что то отправить.
Виктория Пыж
Level 2 Local Expert
November 5
The waiting time is forever
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Кирилл Тиколович
Level 7 Local Expert
May 21
the correspondence does not reach the recipient... how is it?
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Дмитрий Старовойтов
Level 8 Local Expert
October 14
Very polite girls, a comfortable place.
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Владлен Эдгарович
Level 8 Local Expert
September 27
17.35 the employee left during the rush hour, one window is open, there are a lot of people
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Сергей
Level 6 Local Expert
June 4, 2023
Приятный персонал, быстрая работа по сравнению с другими отделениями почты
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Валерия К.
Level 9 Local Expert
May 27
There are a lot of people, it's a long wait. Clean, the staff is friendly
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Zolcan
Level 14 Local Expert
September 25, 2023
Электронная очередь. Вежливый персонал. Доволен.
Натали Пыжик / thepyzhik
Level 11 Local Expert
October 13, 2023
The friendliest mail I've ever met
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Алеся Кананович
Level 5 Local Expert
March 11
Excellent department and workers
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Игорь
Level 9 Local Expert
November 6, 2023
Quickly. Comfortable. Civilized.
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Дмитрий Пушной
Level 8 Local Expert
June 7
Excellent mail without long queues
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Вероника Тригубович
Level 8 Local Expert
July 22, 2023
Лучшая почта, нету очередей, заходишь и приятный запах в помещении
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Юлия
Level 5 Local Expert
May 21
There is no postman, correspondence is not brought home and the department does not want to give it away
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Дарт Вейдер
Level 10 Local Expert
April 12
The girls are employees, well done. But the concept of work is, of course, strange
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Илья Делец
Level 4 Local Expert
August 21
everything is OK
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Барбара Соболева
Level 6 Local Expert
April 3
Fast service
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Дмитрий Галай
Level 6 Local Expert
February 28
A lot of people, not enough space
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Елизавета Дрило
Level 6 Local Expert
May 9
Long queues.
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Анастасия Ламковская
Level 12 Local Expert
May 27, 2022
Три кассы, пока мало людей, большой выбор открыток и конвертов. Стало удобно получать посылки у себя на районе
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Вячеслав
Level 8 Local Expert
December 16, 2023
Nice cozy room
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sergei k.
Level 5 Local Expert
July 28, 2023
Впервые встретился с почтой где нет очередей:)
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Юрий Климович
Level 8 Local Expert
June 1, 2023
Удобная новая почта, один раз делал отправление.
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Ильяс
Level 15 Local Expert
June 29, 2023
Большие очереди, нет притока свежего воздуха, лучше ждать очереди на улице