Last year, the tariff plan was changed because it was outdated. The Beltelecom employees themselves called. According to the promotion (TV, telephone and Internet).I was not satisfied with the second remote control and the set-top box. I came to terminate the contract by the ears, we traveled like an action, use it-you don't lose anything. The contract was sent on the second day, but the promotion ended. I don't want to pay Beltelecom for television and not use it somehow, but also Prism. And here the most interesting thing began:
-the application was accepted for disconnection (consideration for 1 month);
-the phone numbers listed on the website cannot be reached ;
-come to the office, write a statement and you will be disconnected next month!!!!That is, pay more.
When it was necessary for Beltelecom, everything was done in 2 days and the contract came by mail, and if you need to run so much. Dzerzhinsk phone is constantly not answering.
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PAVEL P.
Level 4 Local Expert
November 15
Politely and quickly, thank you
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Dzmitry Pr
Level 13 Local Expert
June 26, 2023
If it were possible to put a zero...I would put zero. The prefix is ethereal Zala. It's buggy. Beltelecom's technical support could not resolve the issue in any way. Sent to the point. Arriving 25 km away, I found that the point was closed, another schedule was not working (but in Beltelecom, Yandex, Google). They were sent to another point in Fanipol... the same situation - it doesn't work, but it should. To the question of replacing the prefix in Minsk...the answer is only Dzerzhinsk and Fanipol. It is not clear when to go...Phones are not answering,
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Вероника Борисенко
Level 5 Local Expert
May 24
Responsive staff. I got answers to all my questions.
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Станислав Бурко
Level 5 Local Expert
September 6, 2022
If it were possible to leave 0 , then I would not hesitate to set it. There is simply no service. I've been calling the numbers listed on their website for half a day, but I can't get through! I left a request to connect, they can't give an answer for 2 weeks. If it were not for the monopoly, then hardly anyone would use their services.
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hedgehog
Level 8 Local Expert
May 12, 2022
Good consultants. Everything is explained in an accessible way. The questions are solved quite quickly
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Реалист.
Level 16 Local Expert
September 5, 2021
they live inside their office like a snail. there is no network development around the city. The services are standard and there is no aspiration
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Саша К.
Level 3 Local Expert
April 14, 2023
They never answer the phone
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Ирина Неверович
Level 8 Local Expert
August 23, 2022
The queue is electronic, but it is moving very slowly
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Владимир
Level 14 Local Expert
February 21, 2020
Nothing special, mail is like mail.
The building is old, the renovation is fresh, the queues are as usual.
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константин п.
Level 4 Local Expert
October 19, 2018
Terrible service!! To activate the contract, you need to go behind the building to the second floor. Where there are no signs and signs . Just wander around the floor looking for an office at random . At the first door , they just snapped and sent .
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Show business's response
Olga Alexandrovich
Level 4 Local Expert
April 20, 2019
Friendly staff... patient) they explain everything thoroughly, the issues are solved quickly!
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Дмитрий Дульчик
Level 3 Local Expert
February 5, 2023
The norm
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Dima Knyazev
Level 13 Local Expert
June 21, 2021
Overall, everything is fine)
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ИМ
Level 7 Local Expert
June 23, 2021
Good specialist Tatiana)
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Станислав
Level 8 Local Expert
June 29, 2020
Everything was quickly connected. I was satisfied
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Светлана К.
Level 4 Local Expert
December 3, 2019
Everything suits me. Beltelecom employees are good
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Paulik G.
Level 3 Local Expert
November 4, 2019
A responsive team and pleasant communication.
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Гоба Гадугович
Level 7 Local Expert
November 3, 2021
Be patient)))
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Ксюнчик К.
Level 2 Local Expert
January 3, 2018
The most terrible organization!!!I've been calling the numbers listed on their website for half a day and I can't get through!!!An ugly attitude!