Beltelecom

4.5

965 ratings

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наталья к.

Level 3 Local Expert

According to the operation of the windows, it should be noted that at the end of the working day, only 4 out of 10 were working. There were several visitors, but I had to wait in line. There is no access to the building, private transport should clutter residential courtyards, public search for a long time. Of the excellent things, you can only mention the work of the employees. They are calm, polite, explain clearly, consult, and make out quickly.

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Влад З.

Level 5 Local Expert

Quite cozy

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женя крокас

Level 5 Local Expert

The receptionist is a professional, she quickly helped with a long queue.

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Екатерина К.

Level 3 Local Expert

Very poor service. Not what kind of service . Both the Internet and TV are not working well. The specialist's answer is that they are not responsible for wi-fi in the apartment, then the question is who is responsible for the quality of services in your company

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Евгений Баханович

Level 8 Local Expert

The most useless workers! They don't want to work, they write off money for the Internet, I shouldn't care that your specialist works until 16:00 on Saturday, why should I sit without the Internet on weekends because of your problems?! I will go to court.

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Никита Мотузка

Level 7 Local Expert

The best Beltelecom!!! The best specialists)

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Диана Гузова

Level 15 Local Expert

It was a long time ago, and a lot has changed since then. Electronic queue, silence, repairs, courtesy.

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Наталья Ковалевич

Level 8 Local Expert

Everything is clear and fast)

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Лариса Герасимович

Level 13 Local Expert

When connecting TV and the Internet, the specialist offered a TV in installments. Very convenient. Without an initial payment.

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Станислав

Level 7 Local Expert

A nice, clean, bright room But people work there very slowly, and they don't appreciate other people's time at all

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Людмила

Level 11 Local Expert

Finally, the repair was done at the service center! The room is spacious, there are many places to wait, many operators to serve, a corner for children where you can draw. The waiting time has been reduced a lot!

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Олегатор

Level 13 Local Expert

Good and high-quality service.

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bayer неизвестно

Level 17 Local Expert

Everything is beautiful, but slow. Although there is an electronic queue.

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Виктор

Level 5 Local Expert

I do not advise Internet bullshit works intermittently not like before, calls to the support service do not give results , I regret that I connected, I hope I will disconnect soon and find a better provider, thank God there are many providers now and there will be no problems connecting!

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Екатерина Лабусова

Level 6 Local Expert

It is difficult to find, the office is spacious, few people, the service is excellent

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andrey9969

Level 14 Local Expert

That's all right

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Василий

Level 9 Local Expert

Responsive staff

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Алексей

Level 7 Local Expert

I replaced the equipment without any problems or questions

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Сергей

Level 11 Local Expert

This assessment is due to the employee. I came to change the tp, so that it would be cheaper, and she tried to convince me that I needed an expensive TP, and like I don't understand anything about Internet speed, and this is for TV alone!

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Сергей лавринович

Level 11 Local Expert

I'm sorry for my low grade, it was an accident. On the contrary, I came to connect the Internet, I got a 50% discount for 11 months. Thanks

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alenkara4itzkaya

Level 9 Local Expert

Polite staff. I connected a package of services, told about possible discounts on tariffs, which I really liked)

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Ася Минская

Level 12 Local Expert

This monopoly organization cannot respond to the appeal in any way. The telephone in the village was never connected. There is a request. There is no answer.

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Павел Василенко

Level 6 Local Expert

The service is good, they explain everything in detail, there are no queues.

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Pepel77

Level 10 Local Expert

The waiting time on a weekday in an electronic queue is about 20 minutes.The specialist helped me choose a package of services taking into account my preferences.The offered price and quality are long-standing.And I got a discount, thank you very much!

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Максим Бакунович

Level 6 Local Expert

I do not advise you to connect this type of Internet, it does not match completely, the Internet throws out the wrong speed, they turn it off when they want and at the same time without compensation

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Anonymous review

Very poor service, the tariff was connected, it was clear that they had to come in 2 days to connect and configure the system, as a result, they waited 2 weeks, money was withdrawn and they could not use it, and so no one came until they set it up on the phone and their tips, they used 1 month, the Internet speed was very high, everything was buggy whether restarting and we did everything until we saw the news about the new Amigo provider, we called a day later, we arrived, we connected for 2 weeks, we used it for free and everything is OK, nothing is buggy and everything was connected on time, excellent Amigo service and I advise you all.

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АЛЕКСАНДРА Я

Level 11 Local Expert

The room, the interior, the convenience - everything is good. But with the staff, we need to work: customer service would like to be not formulaic (indifferent to other people's problems and questions), but with an individual approach (not all standard situations, and employees need to look for a way out - after all, they should know all the nuances of their work: tariffs, packages, etc.)

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Andrew Corenby

Level 10 Local Expert

Interesting accruals

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Litvinkov

Level 7 Local Expert

After the repair and introduction of the electronic queue, it became much more pleasant to be in. But there are nuances, as it turned out. After purchasing an apartment, do not forget to take an extract from your RSC, without it the old contract will not be closed. I had to drive 2 times (Certificates and registration are not enough for them)

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Alexander Grusha

Level 25 Local Expert

There are a lot of windows, there are few employees, the queue is longer, the time is longer, you don't want to, but you need to! 😂

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Ольга Лит

Level 11 Local Expert

After the renovation, it finally became a decent institution, queues decreased, waiting time too

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fst.ermakov

Level 12 Local Expert

Compared to the old office, it's a different universe. Fast, polite, convenient

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Igor

Level 20 Local Expert

Excellent staff. Everything was told and explained. Good attitude towards customers.

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Катерина Шилова

Level 13 Local Expert

They work at the highest level!!!

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denis.nekhaychik

Level 14 Local Expert

-1 point to Beltelecom for the high cost of a home phone. I didn't talk on the phone at home, but I don't see any point in paying about 5 rubles. -2 points for having to stand in line to disconnect from their network.

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Наталья Казанцева

Level 8 Local Expert

After the repair, it is very beautiful and convenient. It's gotten a lot better. Professionals work. They treat visitors with culture and respect.

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Аленка

Level 3 Local Expert

It's a terrible place, only 3 out of 10 windows are working, there are always queues, and this is annoying

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Вадим

Level 7 Local Expert

Neat repairs courteous staff electronic queue

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Вадим Монастырев

Level 5 Local Expert

A year was on the contract for the promotion, a year later the promotion ended, unfortunately Beltelecom does not have a social package for the disabled and pensioners, TV went into Space, they have a social package of services, I am very pleased with the difference between state structures and private ones, private ones think about the elderly, but state ones do not, and for pensioners an additional one.17 rubles is money, because pensions are small.

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олег лабуть

Level 8 Local Expert

There are long queues and only 3 windows are open. I doubt the professionalism of the employees, after each visit I contact the support service.

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игорь с.

Level 4 Local Expert

I turned off the Internet, left my phone, they promised to transfer the remaining money to the phone, they never transferred it, I need to go figure it out again

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Евгения сем

Level 3 Local Expert

Terrible service, queues, only 1 window is working.

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Anonymous review

The queues are small, after the renovation they became quite a good center.

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Андрей Шпаковский

Level 16 Local Expert

There are queues, but there are enough places in the parking lot. It's a long way from the subway.

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Оксана

Level 13 Local Expert

Everything is processed quickly

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Павел

Level 14 Local Expert

Terrible service. The operators are slow. The attitude towards visitors is disgusting, arrogant!

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Анастасия Портяная

Level 6 Local Expert

Good service. Everything is fully and clearly explained.

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Ирина Таранова

Level 10 Local Expert

All services are available, well done operators

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Ольга Л.

Level 6 Local Expert

Of the disliked, there is a long queue. But the service is excellent, the girl explained everything clearly, clearly and accessible.

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GoldShinshila

Level 9 Local Expert

The management of Beltelecom should be dismissed with reference to hard labor. Who's running this charade? Can you arrange a high-quality and fast customer service? Or are these sky-high dreams? The fish rots from the head... which manager is the same as the service. The bottom.

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Beltelecom

336 reviews