Good afternoon. I would like to express my gratitude to the Biprime service once again. The staff is really interested in fixing the equipment, they act promptly and work for quality. I filled my Mac computer with water, cleaned and repaired it in a day. Throughout the repair, we kept in touch and talked about how things were going with the repair of the device. 10/10 maintenance and repair! I advise everyone.
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Антон А.
Level 4 Local Expert
January 21
In short: I paid for the replacement of the display with an origa, and they supplied a defective copy (they told me about the copy later), and they also supplied the cheapest Chinese glass (I found out this in another service)
In detail:
iPhone XR
Just terrible service! I rarely write reviews, and even negative ones. But the situation is just surreal. I applied for a complete replacement of the screen with the original one (display, glass, etc.)
Everything was set up, everything seemed to be fine at first. The next day I realized that the frames had become much thicker and it turns out there is a stain. I complained, they said we would change it another day and tried to tell me that such a framework was due to some kind of revision, although another service denied this and said it was just cheap China.
I came to their trail. a day later, he demanded a refund for improper quality. The service was refused due to an autopsy in another location.
I agree, my joint. But I demanded a refund not because of the guarantee, but because of the provision of a service other than the agreed one. (It was the ORIGINAL that was required, CHINA supplied)
Below is a photo of the defects. I put an old display on the phone (to compare the frames)
P.S. If it were possible to put less than one star, I would put -10
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Show business's response
Denis Seliun
Level 2 Local Expert
February 4
We contacted this service to fix the iPhone. We did everything as quickly as possible, chewed through all the subtleties of the problem and offered several repair options. The experience is definitely positive. Special thanks to Master Svyatoslav, who was always in touch and who did his job wonderfully.