Hotel nice but service is dreadful. We found the rooms spacious, clean and well maintained. However, upon approaching the reception we were greeted with stoic, unfriendly faces and non-welcoming stares. We thought this was a one off but each time we approached reception it was the same. I would not recommend this hotel for that fact alone. The restaurant was worse with the poorest service I’ve seen in the many places we’ve traveled.
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Екатерина Л.
Level 3 Local Expert
January 26
Friendly atmosphere and helpful staff. Always had my 2 bottles of water served on a daily basis (I prefer no cleaning during my stay). Really large bathroom and fantastic view on Nevskiy prospect. Good breakfasts.
Especially I would like to thank Eleonora, Olga and Elina for their help during my stay. Will definitely come back again!