Black Romashka
70 reviews
November 28
Fast and high-quality service. Polite staff, good prices. Special thanks to Master Andrey, he always does everything on top
For all questions about my car, I always turn only here!I recommend it!!!
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July 23
I came to the service station to replace the steering column. The act of acceptance and transfer of the car was not issued , I brought my spare parts , indicated this in the order order .The cost of repair was announced at 180 rubles . I told and showed the employee who issued the order about the availability of 2 spare parts in the car interior. I left the car , a few hours later they called and said that the column had been disassembled and the crosspiece was missing and that the work would cost another 90 rubles more expensive. I refused to do the work and told them to assemble the car. Upon arrival, they offered to pay 90 rubles. But in fact they did nothing. That is, the progress of the work was first sorted out , then they called and said about the increase in the cost of repairs.
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November 19
We repaired the car in this service station! I do not advise anyone! We examined the car, said which part needs to be replaced. Then they called and said that they needed to buy spare parts. Since we live in another city, we willingly offered to buy them ourselves. They called and said in fact that the car was ready, you can come, although we asked to be present during the repair. We came to pick up the car, it was already parked on the street.They asked to show which parts were replaced. They said to make a payment, then they will show it!) as a result: they changed only what was originally agreed) and took the money as for the full provision of services, twice as expensive and non-existent spare parts too. Receipts for spare parts were not provided, allegedly thrown out along with the boxes! They were also rude! The guarantee was not issued. There is no order for an outfit. We are preparing documents for the court! Unfortunately, we read the reviews after the "high-quality repair" and I see that I am not alone in this situation.) if there are victims of a similar scheme who applied to this service station, join us, there is a fraud of pure water. That's just one statement to the police is not enough to initiate a criminal case, you need at least a few appeals. But in consumer protection, they willingly agreed to look into this situation. I think the tax service will also be interested. Defend your rights!!!!!
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August 22
I came to replace the subframe with a Dodge caliber, they said you need to change the stabilizer bars and silent blocks of the front levers,instead of unscrewing the bolts on the racks, they just cut off, although the racks without backlash, the prices of the spare parts they bought hide or overestimate by 2 times the packaging of spare parts is immediately destroyed, so that the client did not know what the result was they put it on the car.of the 4 salenblocks, only 2 were replaced, although 4 were told. customers are being rude.the readiness of the car was announced at 13.10, the order of the outfits is given the next day.
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November 1
I am serviced on a regular basis, the work is always done on time, adequate prices in the city, there have never been any questions, I recommend 👌
The staff is great, they tell everything, they advise 🤝
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November 29
I drove three times for oil leaks, changed the rubber band, the leak in the valve cover was and remained.. the rubber band was new... ripping off, cheating at every step, there are no checks, they take bags out of their heads and can't do anything!!! We changed the helicopter backstage... the transmissions turned on poorly before the repair, 5 disappeared after the repair.. It won't turn on, I told them... they had the car for a week, so they didn't do anything.
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November 17
I repaired the muffler, there was no suitable clamp at the service station, we found a non-standard solution for my car - everything is fast and high-quality.
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October 19
Excellent service station!
Perform any type of repair, an adequate price and time!
The first impression is very positive)
I am sure that I will contact you more than once!
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November 1
I came to replace the ball, the ball was replaced, but after they were replaced, an accident broke out, the airbag was not working properly. One was fixed, but the other was broken and they don't admit they say it wasn't us, it was an dishonest manager.
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August 19
I gave them one cost of work to replace the silent blocks, later they called back and announced another cost (three times more expensive), they did not give the old spare parts, the act of completing the work and the checks were also not given.
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November 28, 2023
I am very satisfied with the service. Everything was identified and eliminated, while various solutions to the problem were proposed, to choose the best one based on personal preferences and budget. In addition, a consultation was received on the identified problems that are not related to the one with which I came initially. It's been a long time since I've met such a wonderful car service as here. Thank you very much for the services rendered.
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4
October 6
I arrived , we did everything quickly and efficiently .
Special thanks to Alexander, this is not the first time I have been serviced at this service station
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September 9
Excellent service station! I contacted an electrician with a problem, it took 3 minutes to identify it. Due to the workload, we had to wait about an hour and the problem was solved. Not for tomorrow, not for a week from now... Great guys, keep it up.
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October 23, 2023
Super humane attitude to customers. Everything is clear and to the point. Without delay and delaying deadlines. The head Andrey is not just an expert in his field, but also a customer-oriented and high-quality service specialist. I really like the careful attitude to customer funds and assistance in accompanying all repairs. Thanks to this sto. It's a rarity nowadays.
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October 26, 2023
I've been looking for a service for a long time, I came across this one, after reading the reviews, I decided to try it. And I was very pleased. Andrey, as a master, is very specific, an expert in his field, and most importantly, a man with a capital letter. Andrey also has a very good assembled team of craftsmen, to whom I am also grateful for their honest work. I will continue to apply here. Keep it up ! :)
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June 9
I drove the car by 10.00, as agreed the day before. They opened at about 10.10 a.m. It was necessary to change the Gur and drive belts. I picked up the car (after the call at 14.00).I came, they said I came early)))) There is complete disrespect for customers!!!
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July 5, 2023
I decided to install a tow bar, but as often happens, it still had to be installed yesterday, I started looking for a service station, which is the most pleasant and very few places happen, we got into position and served out of turn, namely without harm to the main queue, since the master stayed after his shift and helped me out, which I repeat very few places I've met it, that's why such an attitude is priceless. But what struck me the most (and this made me leave reviews wherever I could) was how neatly the cutouts in the bumper were made, I did not meet this on the Internet, creatively and more accurately, but I like little things, instead of a square, as everyone does, they cut out two stripes, well, millimeters, and the dirt will not be thrown there)🤝
Yes, and the price is normal!
Anyway, thanks a lot for your hard work guys!
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3
February 11
Well done and special thanks to Andrey and Dmitry. They came up with a soul, helped with spare parts. Operational diagnostics. It's nice to communicate and to the point.
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February 13
The most terrible thing is that they don't charge money for anything, I came to remove the engine protection (a piece fell off and made noise), took 30p, when they didn't even take money for such a thing to another hundred and did everything in 5 minutes, then they wanted to change the oil and bent all the filters so much, I don't advise
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5
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November 26
Excellent server, decent craftsmen, fast and not expensive. Recommend.
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May 24
Specialists with a low level of training, especially if the car is premium class. Electrics are repaired by hitting a faulty assembly and tambourine.
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December 16
Good service, fast, I liked everything
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January 10
I stopped by on the way, the candles needed to be changed, quickly, everything was sensible, there were questions about replacing the chain, the receptionist went to consult with the mechanic, that's how you need to work! Well done
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January 16
It's not the first time I've applied to a HUNDRED Chamomile, well done, and they'll find the time and do it on time, they're trying. Maybe I would like it to be cheaper, but it's always like this :)
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March 9
Wonderful craftsmen, sociable, they will tell you everything. The quality is excellent. I advise you!!!
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March 11
The service is fast and high-quality, the Masters are qualified and polite.
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October 24, 2023
Many thanks to the guys from this service!!! This is not the first time I have applied. The quality of work, approach to the client and service at the highest level.
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4
October 29, 2022
I really like being served in this service station.
It's always clear, accessible, fast, you know what you're paying for.
I would like to express special gratitude to mechanic Nikolai. A master of his craft!!!! It's always nice to come and put the car in the right hands.
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3
September 11, 2023
Responsive guys, excellent service station))) I really liked the service! Contact us) customer focus is 146 percent!
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3
December 16
Fast and high-quality repairs, good attitude,
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August 18, 2023
I arrived with ABS/ESP errors on an old car. We looked, diagnosed, ordered spare parts and a day later everything was ready.
Although they did not call back at the agreed time, but this sore is one HUNDRED percent.
I will contact you again.
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3
February 19
Professional service station, qualified specialists. They won't take too much, it's all about the case. I recommend.
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October 29
Everything is clear the prices are reasonable
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October 25, 2022
It turned out to be an accident at the service station, the car broke down 50 meters from the station. I want to express my great gratitude to the administrator Andrey (possibly the owner of the car), despite the download , he treated my request to diagnose the car like a human being! The mechanic inspected the car for half an hour and fixed the breakdown (there was a defect in the work after repairing the hub 2 days ago). Thank you, well done, the main thing is to be human!!!
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February 23, 2023
They do what is profitable and easier for them to do.
If something doesn't work out, they stupidly throw it half way under various pretexts.
I visited this station 2 times, and as a result of the result - 0 !
In short, if you need to change candles or some other trifle, they will do it. As it is, I do not recommend it.
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May 9
It's a terrible place. They were fed breakfast for 2 weeks, as a result, they took 2 times more than the average price tag for work, and after 2 days the problem reappeared. In fact, they did nothing in two weeks and requested an overprice price tag.
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December 15, 2021
On the way home from Kolodishch, I stopped by spontaneously to find out "how much money they want" (before that, I stopped at other service stations and knew the approximate price of the work). I was satisfied with the preliminary cost estimate and signed up for repairs in a couple of days. I came to the guys with one problem - they also helped to solve what I was putting off "on the back burner". A very attentive master receptionist Andrey invited to the box and showed on the posted car all the problematic points that may require attention in the near future. Although Remon stretched out in time (he got to the weekend), he was satisfied with the quality. But the most unexpected surprise awaits the client after the final payment in the office. Thank you!
P.S.: I want to mention the office environment as one of the non-standard features of this company!
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October 29, 2022
Many thanks to this service, they helped in a difficult moment, responsive and competent staff work, I recommend it to everyone.
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April 28, 2021
Very good car service. I recommend it to everyone. Polite administrators explain everything clearly, select the necessary spare parts. They keep up to date with all stages of repair. Smart locksmiths do everything correctly. Prices don't bite.
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October 30, 2021
I want to express my gratitude to the employees of this service station. I constantly service my Citroen car here. All that needs to be done is told. They will recommend what needs to be done now, what can be postponed. They will help you choose spare parts. If something is unclear, they explain and answer all questions. The prices are adequate. I am ready to pay more for such a service.
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October 9, 2023
Today we made a stove in the car.Everything is fast and efficient.Thank you very much.
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3
May 25
Attentive attitude to the client. Thanks!
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June 1, 2023
A good hundred. It was necessary to make a comp. diagnosis of Subaru Tribeca. Mechanic Andrey did everything, showed and told in detail.
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November 17
Excellent service station. Good specialists
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December 31, 2022
responsive guys. I was driving on turtle mode, saw them, stopped by, read them, everything is fine
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August 25, 2022
I didn't like it.The prices are cosmic, and we were not lucky with the diagnosis either. After the repair, I visited a couple more hundred to put everything in order. I don't recommend it.
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April 28, 2021
Friendly and professional staff! The repair was carried out efficiently and on time. I recently discovered this place, now for all car maintenance issues, just come here!
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September 29, 2021
Space prices. Ruffled to the edge, replacing the rear pads on the opel astra 80 (only work). They count everything in a row, wd, degreasing, probably light, foam, cigarettes (if the locksmith smokes), etc. I highly recommend it!!!
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August 23, 2021
The service station where the masters of their craft work, everything is fast, clear, and neat.. Thanks for the professionalism.
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September 1, 2021
Excellent service.When contacting us, we quickly looked at the approximate cost of the work.And most importantly, they did it quickly.I recommend.
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