Caution! They will ruin the thing and will not apologize!
If you value your things, I advise you to think 100 times before taking them to this dry cleaner!
I was a regular customer for 2 years, during which time 4 shirts were ruined for me, there were burned spots and holes... The first 3 shirts that were ruined for me were not new and I did not present anything, I only indicated to the managers the fact of what happened. When I once again came to hand over shirts, among them was one brand new shirt (Cacharel worth about $ 100), which I just bought and put on only 1 time. Having a sad experience, I asked them to be more careful and not spoil my new shirt. When I came to pick it up, I took the shirt without a second thought and the lady already found a burnt hole and a dirty collar on it! On a new shirt!
Of course, I brought the shirt back in the same package, showed the damage. And then it started: they began to convince me that they were cleaning a stain (on a new shirt!), that it was so and a bunch of other pretexts. I brought 3 other ruined shirts, showed them too, in response they nodded at me and said "it happens". They said leave the shirt, we'll show it to the director.
As a result, Director Ryana promised to buy another shirt instead. but!
BUT GREED AND DISHONESTY TOOK OVER AND A WEEK LATER SHE WROTE THAT SHE WOULD NOT REPLACE ANYTHING AND WOULD NOT COMPENSATE FOR A RUINED NEW SHIRT IN ANY WAY! All this was accompanied by the comment "you can go to court, you won't prove anything." And then deleted all the correspondence)))
In the end, I told her that it was on her conscience and neither I nor my friends and colleagues use Blanco's services anymore. The lesson is too expensive....
Be careful!
See original · Русский
Шумаф Кучмезов
Level 9 Local Expert
March 25, 2023
I don't rent things to Poland. They ruined a down jacket worth a lot of money. The inner lining was torn right at the seams. I noticed when in the season socks (in winter) had to be taken out of the closet. My mistake is that I didn't check there on the spot. You can't prove it now, although the stapled number remains.
See original · Русский
Диляра Ахмедова
Level 3 Local Expert
January 25, 2023
Terrible dry cleaning! The staff is friendly at first, and after they return the damaged items, they are immediately rude, rude, and do not admit their mistakes. 2 children's jackets were ruined. Ruined the color! The filler was all gathered in the corners, although all the information was indicated on the label! Irresponsible! Don't set foot on them anymore! I DO NOT RECOMMEND IT!!!
See original · Русский
1
Анастасия Мартина
Level 2 Local Expert
December 16, 2021
Terrible cleaning quality. When they accept things, the staff is very polite, when they give them away and you make claims about the quality of the work, they immediately start being rude to you and saying that you are handing over old things that you need from us. When I was there, they lost things to three clients. Unprofessionalism, rudeness. After cleaning, stains appeared on things.
See original
2
2
Камил Т
Level 6 Local Expert
November 15, 2021
The service is on 5. They explained by phone where they are, even though there was a location in Yandex. We did everything on time, great!
See original
1
K4m4zZz
Level 13 Local Expert
June 24, 2021
Good dry cleaning, all the work is done efficiently
See original
1
Рустам Р
Level 3 Local Expert
February 12, 2022
Very good and high-quality service
See original
2
Bekzod T.
Level 6 Local Expert
July 23, 2020
The staff is good, but not everything is perfectly clean
See original
1
Кумуш О
Level 20 Local Expert
March 13, 2020
Excellent dry cleaning service. The price and quality are on top