BMW-Service
Directions
Pushkinskaja
1.4 km
Biruzova
750 m
Features
Credit card payment
Basic service
Repair sevices:exhaust system repair, auto repair, full car sevice, oil changes, running gear repair, starter motor repairs, computer car diagnostics, car electrician repair, steering racks repairs, generator repairs, repair of drive shafts, repair of fuel system, automotive electronics repair, pneumatic system repair, removal of catalysts, restoration of levers, airbags, replacing of timing belt, turbocharger repair, engine endoscopy, groove of the brake discs, repair of power steering, cooling system repair
Brand:BMW
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24 reviews
August 19
I arrived in a BMW e92. The complaint was about a metallic rustle when driving (I pointed to the brake disc reflector). Lifting the car onto the lift, the master pointed to the replacement of the gearbox. Subsequently, I learned that it was at least wrong to check the gearbox in the air. Further, they pointed out the minimum chips in it, although the oil was light.
I buy a gearbox for $ 380, we get tired, they call me and say the sound remains, I change another gearbox for a bumper, the sound becomes quieter and does not go away. We disagree on the fact that I will go for a ride and change the oil in the gearbox in a week. I go to another service and realize that I was just divorced here, because the reason was in the disc reflector, and the gearbox cannot rustle in principle, it either hums or cracks. Moreover, I rode 100km a day on it without problems and in comfort. The rustle of the leaf worried me . Later, after diving in, I find out that this is a chip, which is normal both in the gearbox and in the automatic transmission. The question is what is it, and what color is the oil. The oil was light here, it is obvious that the gearbox is in good working order. At a meeting with the director, the receptionist began to shirk responsibility and that during acceptance he heard 2 sounds, in fact it was just a lie to remove responsibility. I was offered to return my native gearbox to its place and if everything is OK, I will get my money back. But there is no more time or desire to mess with them. I went 2 times to change the gearbox personally, now go 3 times outside the MKAD, arrange a refund and leave the car at the service again. Just because someone has made a bad diagnosis. They created a problem for me and I still have to fix it. You made a mistake = admit it, and these are attempts to do everything so as not to return anything.
The trust and competence of the service is at zero. Communication with the director showed me that they don't care about their reputation. Moreover, when it came to the courts, they made it clear to me that we can say that you replaced the gearbox when you brought it for examination, because you left(although the agreement was that I test for a week and then change the oil in the gearbox). The director was outraged that I stopped at another service station after them. In general, it's all very funny, because the disc reflector costs 50p, and I gave almost $ 700 and the problem is not solved. Moreover, the service indicated: "well, you agreed to replace the gearbox." The SRT is initially aimed not at helping, but at maximizing income. I did not think that it was possible to do incompetently and get divorced for money. They work according to the exclusion method, but you pay for all their "research". They are not responsible for the work. It's up to you to trust them with your car or not. I was here for the first and last time.
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4
October 31
If you want to stay without a car for at least 3 weeks, come here!! The service is terrible. No one calls or informs. They promised to repair the rail in 2 days. 3 weeks!! And the calls are sometimes answered. But there is only one answer. We are setting it up. We will get the result and immediately file a lawsuit. How much money and nerves were spent in 3 weeks without a car and in complete misunderstanding
See original · Русский
December 14, 2023
Excellent service, quick repairs, no complaints, I can safely recommend these guys. BMW has few intelligent specialists left, especially in terms of Electronics.
See original · Русский
2