The clinic is good. I like doctors as specialists, but the attitude towards patients can be rude. We came to an appointment with the head of vascular surgery, V. Zasimovich, for a fee, I did not expect such a boorish attitude, if the doctor refuses the operation, you can explain calmly, and not shout.(in 2020, he had surgery, but in 2024 he refused, and the indicators worsened). We didn't insist on the operation, we just wanted to understand the reason, but the doctor wouldn't let us say a word, and we left with tears in our eyes from such a boorish attitude.
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Елена Грант
Level 5 Local Expert
May 9, 2024
I really want to give a lower rating, but not to the clinic itself, as it is liked, but to specific specialists whose qualifications and level of professionalism raise big questions. I would really like to send a complaint to the Ministry of Health, as there is such an opportunity, to Zoya Viktorovna Osipuk, a neurologist. But at the moment, there is no desire to spend your energy on solving this problem. Zoya Viktorovna allowed herself unethical statements about the patient, which demonstrated her low level of both general culture and professional level. This doctor, apparently, does not consider it his duty to conduct an examination, analyze the contents of the MRI disk, conduct a patient survey in order to clarify the diagnosis. I did it (as if with a favor) only after a request-demand. At the same time, she accompanied the entire reception with unprofessional statements. She prescribed standard recommendations, which have been followed for a long time, but no longer give sufficient effect, since the dynamics of the disease is negative, as was said. I made mistakes in the conclusion (I understand, I was in a hurry, there are a lot of patients). But, I do not understand why this specialist works in a regional-level polyclinic. The impression is disgusting, after a couple of days an exacerbation occurred, which another specialist helped to stop. Although it could have been avoided if Zoya Viktorovna had taken her duties with more responsibility.
The clinic is beautiful, it has 10 stars, Zoya Viktorovna has 0. It will be on her conscience and this attitude will definitely return like a boomerang.
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Кирилл
Level 5 Local Expert
December 13, 2024
It is impossible to make an appointment! You wait on the phone for your turn for half an hour, then an employee picks you up - you can't hear well and hangs up! So several times! Even after making an appointment, you have to sit in line for two hours, after standing in line at the reception to get a ticket! Is it really impossible to set up work if you are recording for a specific time?? Either they take their own people in line , and you wait like a fool...