Previously, the review would have been five stars, but with the advent of the new dispatcher Ekaterina, this became impossible.This employee is completely indifferent and indifferent to people. He cannot give any participation in solving problems or at least some good advice. Today, we once again received a refusal to help, which was the reason for writing a negative review. They called to find out the reason for turning off the hot water in the middle of the week and the time when it will appear. Ekaterina said that she would not call anywhere and find out anything, "if the water does not appear before 17.00, call tomorrow, we will do something."
One conclusion suggests itself: if the dispatcher introduces himself as "Ekaterina" or, which also happened, "Katya", you can immediately put down the phone, since the call will be useless.
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1
Наталья Варицкая
Level 2 Local Expert
August 13, 2022
Good evening, please look at our problem in a panel house in Kleiniki ag. Housing and communal services promised to fix the problem with the care of last year's snow, but alas.... Sergey Mikhailovich, who works in this organization, feeds only with promises, and soon it will be cold, rainy, and snowing again... A photo with mold-it was, I cleaned it up a little, cleaned and processed it, but I feel that soon the picture will be colored again, and then a specific smell appears when there is mold. I wanted to solve the issue in a human way, but apparently we need to contact the above, or to the hotline to speed up the solution of this problem, otherwise we will stay for the winter. Moreover, repairs need to be done inside, and the prices for building materials are quite high now... And with each precipitation, we will not do repairs in any way, the money thrown away is wasted, perhaps the Brest housing and communal services is a rich organization and can afford to do not only external repairs of houses, but also inside apartments🤔
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1
Влад Морозов
Level 4 Local Expert
June 25, 2022
For the second month we call, we ask you to clean it or do something so that the smell does not come from the basement..It has been stinking in apartments for 2 days (it was only on the playgrounds), the grass will soon be human-sized near the house.No one is doing anything.There were so many applications for 115.Maybe someone will tell you where else to apply.Let's try to invite the Belarusian time, maybe they will help Brest Sovetskaya Constitution Street 19