Burger King
Business hours
Closes in 15 min
Directions
Aeradromnaja
2.13 km
Siamionava
350 m
Customer traffic and business hours
22:00Usually not very busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
222 reviews
April 20
We placed an order for delivery, as we later realized from this restron, at first everything was fine, until we picked up the order and found out that 4 burgers and sauces were missing when it came to finding out..it's just terrible, we immediately called the call center, to which we were told that the information was delivered to the restaurant and they would call us back, it takes 20 minutes they don't call us back, we bother the call center again, we were given the manager's number where we can call specifically to the restaurant, we called three times and did not fill up the phone, we wanted to know what what should we do in this case, it feels like it's our fault, absolutely no feedback, we end up getting a call back after 50 minutes, after contacting the call center three times, to which the manager says just sorry for the long wait (the girl was quite polite, but honestly, it didn't bring much joy) we can offer you 2 solutions, or we will now deliver the missing goods by courier, otherwise you can come to our restaurant and we will give you, we agreed to deliver by courier and waited for the courier for another hour, just averted the attitude towards the customer + a spoiled evening to find out when we just wanted to have a good time took 3 hours It's a pity that we'll figure it out when it will be.
And thanks to the manager, Alexandra, anyway, at least for being polite and seemingly regretting that this happened, but it didn't change the situation at all.
See original · Русский
January 9
It was a good place to eat, but now you have to wait 20-30 minutes for an order, and this is with an online order, and large orders are collected faster, and the burger that needs to be given to me lies for 5-10 minutes, they give you a cold product, it's easier to get to the train station and back than to wait for the order to be issued
I don't like that the application shows that the order was issued on time, that is, after 10 minutes, and burgerking did not respond to the complaint that was filed more than a month ago at this point.
See original · Русский
2
2
December 18, 2024
12/18/2024 (about 11.20)
1. When ordering through the kiosk, an order was selected on the spot, as a result, for some reason it was collected "with itself". Well, OK, it's not critical, you never know if the trays are over.
2. Instead of the average potato, a small one was found as a result.
3. Why do I have to try to guess which of the finished orders is under my number? Why is the order in the status "ready" on the scoreboard, although in fact it is not yet?
For some reason, the staff cannot say the numbers of ready orders out loud, they just put them on the counter and leave without even looking (and say hello to the dissatisfied girl working on orders at this time). To find your own (which was originally indicated as "on the spot"), you need to try to guess and review all orders at the counter yourself. Is this your new system?)
See original · Русский
3
1