I am extremely outraged and disappointed with the work of the service center. I do not recommend anyone to contact Byttehservice!
I called the service center in early June, hoping for the promised promptness. I was warned that I would have to wait 2-3 weeks for the master. This is absurd in itself, but I agreed, since the heat was expected only in July, and they are, after all, an authorized Samsung brand center, so I did not expect a trick from them. But even after 3 weeks, no one came! Every time I called the center, they told me that the master was busy and would arrive as soon as he was free. We have never announced specific deadlines.
Finally, after almost 4 weeks, the master deigned to come. He said that he needed to prepare the room, disassemble the closet, etc., after which he left without answering the question when he would return. The master said he would call himself. I took everything apart in 10 minutes, and as a result, it became impossible to stay in the room. What kind of mockery is this?
Another week passed, and the master did not call. I called him myself, and he replied that he did not know when he would arrive, since there were a lot of applications and he could not be expected this week. Are you serious? What is this all about?!
It's already the middle of July, the hottest, and we're still without air conditioning! Soon the heat will subside, and you won't need it anymore! Samsung damn, how can you authorize such incompetent and negligent service centers? Your promises of fast and high—quality service are just lies! Your service only causes irritation and anger!
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Greh
Level 11 Local Expert
October 14
A good service center is official for Samsung and not only, but very expensive diagnostics outside the city, as if on a meter
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Мария Мария
Level 2 Local Expert
May 23
Excellent service! We arrived on time, identified the cause of the breakdown of the washing machine, and immediately replaced everything. Fast enough.
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Марина
Level 2 Local Expert
November 21, 2020
I applied to this center because:1. Branded, easier in terms of security.in parts; 2. I live nearby. I brought a home theater for repair, the problem was that the device did not accept the disk. The master is 25-26 years old, I can't specify the name, because there was no badge on it, he immediately stated that the device was old (10 years old), so he does not accept it for repair. I didn't even look at what the problem was. I had to turn to a private trader, the capacitor turned out to be swollen in the power supply of the drive, they replaced it and that's it! It works great. I am a doctor with 30 years of experience, I sincerely wish that such employees meet only specialists of their level in life, everywhere, especially doctors! Sharashkin's office!!!
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Никита
Level 30 Local Expert
July 23, 2022
A disgusting service center, boorish employees came to show what happened to the TV and find out how much the repair would cost, they began to demand the model number, I found it on the Internet, then they began to demand the version I also found on the Internet, they were not satisfied, as a result they refused to accept the TV for repair
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Вадим Фуга
Level 13 Local Expert
August 16, 2019
a regular consumer electronics service center. I repaired the washing machine, everything was done neatly and quickly.
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Виталий Михеев
Level 6 Local Expert
June 12, 2020
Excellent service, friendly staff, neat and polite craftsmen
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Max D.
Level 9 Local Expert
January 12, 2020
Excellent Samsung service.
Prices are normal.
Parking problems(
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Ирина Ударцева
Level 6 Local Expert
April 18, 2020
I tried to repair the vacuum cleaner.
There were no spare parts. They said it was an outdated model.
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мурат бек
Level 6 Local Expert
March 23, 2020
The vacuum cleaner was quickly repaired.
There are masks and gloves for visitors.
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Мах Ф.
Level 2 Local Expert
January 23, 2020
They did it quickly, they gave a guarantee. Excellent)