I contacted this network three times to iron the bed linen. There were linen sheets among them. It wasn't perfect, but it was fine. The last time there was a tablecloth and napkins in the order. Linen. Both the napkins and the tablecloth were not ironed, the curves, obliques, and corners were not drawn. That's how they folded the tablecloth for me! The napkins are wrinkled and wrinkled. It seems to me that it's not the machines that are to blame, but the human factor - the master doesn't give a damn about our expectations, our things and, by and large, our money!

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Александр Бондаренко

Level 18 Local Expert

An expensive fluffy grayish-brown women's jacket was accidentally smeared with dirty liquid grease such as grease or fuel oil. The search for dry cleaners began. We applied to Sky Cross, Amica service, Aquarelle, and others that remained untitled - they don't take it anywhere, without even offering to show the jacket. At one of the reception points, however, they said that if they didn't take it anywhere, then they should go to Belinsky 5. This is the main site of C&D dry cleaning. Go. The building is in excellent condition, with a beautifully renovated lobby with waiting areas and a convenient place to receive items. Attentive and knowledgeable specialists at the reception. They asked me to wait and took the jacket to the cleaning specialists in the workshop. A test cleaning was done on a small spot on the jacket, the result was positive: it can be cleaned. We placed an order, made a discount on the pension certificate, and while we were waiting, we persistently treated the visitors to sweets, and promised to fulfill the order in five days. And so it was. They did everything perfectly, the jacket looked great, it was hard to even identify the spot where the stain was. Many thanks to the staff for taking their work seriously and paying attention To the people. Now, on occasion, we only go to C&D. I recommend this company to anyone who needs high-quality cleaning of clothes.

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Александр

Level 5 Local Expert

It is very good that at least someone provides such services in principle. But the human factor cannot be eliminated even with maximum automation of the process. I came to receive two blankets for Belinsky. The employee couldn't find one of them for a long time. As a result, a seemingly similar product was found. I took it away, took it out of the bag at home, and it turned out that the blanket was for children. And I had 2 * 2.2 meters. I went back. There is a small queue of two people in the room, the same employee informs me in a rather boorish manner that she has lunch in ten minutes, she will not have time to serve me, and in general, I am completely to blame for this situation myself. As a result, I had to write an opus in the book of complaints. The very next day, the dry cleaner called to say that the blanket had been found. I came to pick it up, talked to the very woman who discovered my lost textile. The complete opposite of his colleague! A polite, cultured, pleasant-to-talk person! I also apologized for the negligence of a negligent employee from the previous shift! Although she definitely has nothing to apologize for. I am sincerely grateful to this person for such a prompt solution to my blanket issue! And the most annoying thing is that most likely both employees receive +/- the same salary! From now on, when visiting this dry cleaner, I will be serviced only by this wonderful woman!

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