He asked me to completely wash and polish the entire interior. The car is a hatchback, the trunk is inside. What was my surprise when I opened the trunk and saw that it had not been cleaned at all. To my reasonable question, they answered that the trunk is not included in the interior and is calculated separately! In general, keep in mind that when you talk about removing the interior completely, add "trunk too"! Moreover, I did not fully understand the calculation, they charged 5,500 tenge for the interior, polishing and express foam with an exterior. Next time I'll go to another car wash. The administration here is smart. There are no questions for the cleaners.
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Дмитрий М.
Level 4 Local Expert
February 2, 2023
The prices are quite high, but at the same time the service is disgusting. The staff is not friendly and boorish (the receptionist is a cleaner). We ordered almost all the services that we had, in response to a request to check the car after washing, we got such an expression on our face as if we stopped by to wash for free! We washed them for three, we had to wash the discs ourselves! The car was not blown and there were streaks. We will not come again.
The owner of a car wash should pay attention to the level of customer service!