Good afternoon , we were passing through Lugansk , we went to the envy for the first time , we were delighted with the cuisine and service , then we went for a week every day , the service staff is not oriented at all , unfortunately ( . According to the food , it probably depends on the cooks , it is delicious , that is , it is impossible . One waiter knows her job , all the others do not even have the desire to make the guest feel good , say hello , etc. Sometimes you have to wait for the menu for 5 minutes or more . They are not engaged in personnel , they are not trained . There is no smile on the face , they communicate rudely , there are no badges . If I were the Manager or the Owner , I would work on serving the guests and also on serving the blbd of the kitchen . Sometimes they brought cold pancakes .
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Galina Vasilenko
Level 7 Local Expert
August 25, 2024
Great business lunches and at a great price. Delicious menu. A cozy cafe. Polite staff. In hot weather, the air conditioner works and it is a pleasure to be there.
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Анна Максимяк
Level 7 Local Expert
June 20, 2024
A very interesting cafe. They prepare a huge assortment of branded chebureks. The hall is decorated, non-standard, and therefore very stylish. I recommend guests of the city to visit this cafe