Children's Polyclinic № 5
166 reviews
March 5
I thank the head physician for the well-chosen staff and for organizing the clinic's work. We have a large family and a daughter with a disability is among our children, we often have to visit the clinic and we are very satisfied with the attitude towards us and the quality of services provided, there are questions, but everything is being resolved. Thank you more for your work, for your care and professionalism, we have only a positive experience : the establishment. 1st ped. department.,pediatrician, neurologist and their nurses, doctor and nurses EEG, ECG. , medical recorders... Thanks!
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May 8
I would like to express my deep gratitude to pediatrician Olga Dmitrievna Serdyuchenko for her professionalism and humanity, she is always attentive to the child, finds an approach to him, always treats the patient, despite the fact that the appointment is over. I am very glad that there is such a specialist with a capital letter on our site. I also want to express my gratitude to the entire reception staff, they are always polite and try to help with coupons and even with advice to whom to contact
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April 25
On April 25, 2025, at 10.47 a.m., I got into room 318, where Irina Vasilyevna Sych was receiving. She insulted my son that he was crazy. Just because a child got chickenpox at the age of 12. She was negligent with a grin. The administration of the polyclinic should pay attention to the adequacy of this doctor. Such doctors should not work in medicine.
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May 7
She took courses for pregnant women in 5 GDPs on breastfeeding and newborn care.I would like to express my gratitude to Maria Nikolaevna Komissarova for useful information, everything was very accessible, interesting, many life examples were given, all questions of interest were answered! A very pleasant person, I wanted to listen and listen!
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March 14
After the renovation, the clinic began to look very good, even the elevators were changed. The queues are long, I would like to have an electronic queue for everything.
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1
July 19, 2024
My daughter was sent from our clinic to a pediatric ophthalmologist for 4 months. They came with a coupon, the doctor came out, apparently called her own, they had a coupon after us, one coupon for the whole family) And when I came, I said how much I had a coupon and asked how much they had. People were not confused when she called them, they just came in... And it seems to the doctor, too, that I am with a small child also on a coupon, and she gets others. I was so shocked that I didn't immediately understand what had happened. Then I knocked and clarified that this was happening and I had a ticket earlier than they did. To which I was given the answer, I won't kick them out anymore, expect it. I waited until she examined all the girls in that family. I went in and then it started... I didn't see you, but you weren't there, I went out, etc. I tried to make myself guilty. I say, do you see who is registered and for what time it is unclear that this is not a girl of 4 months? Why coupons? Don't we have them? Well yeah.. Everyone was sitting on the same bench, and she purposefully came out and called them.
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April 22
I can't get through to get a ticket!! I called for two days, got through on the second day, hung on the phone for 10 minutes, they said wait and the connection was cut off, some kind of mockery!!!
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December 19, 2023
A polyclinic with specialists who know their business. Over the years, we can say for sure that pediatrics, cardiology, traumatology and other departments are super! They are always treated with understanding and knowledge of their business, the main thing is to listen and strictly follow the recommendations. There are situations due to misunderstanding that are not very good, but this indicates that the information was not fully understood. Therefore, I am very grateful to the staff, doctors, and this clinic for their conscientious attitude to their work, sensitivity, patience, and responsiveness!!! All The Best To You!!!
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2
October 16, 2024
It is not possible to get through, 9 numbers, I got through only to 1, he turned out to be a house call, the numbers are not signed on the site, not only did I not get through, they also yelled, they can't talk normally!
I'm going to the clinic with a sick child, because I didn't get through at all
I called for 40 minutes, the result is 0!
Why do you need so many numbers if not one is relevant?
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4
July 26, 2024
I don't know about the children's clinic, but my mother and I were at the dentist. The elevator was not working, but going up high. Three hours in line (more than two to look at, 15 minutes for a picture and sent to the surgeon).It's good that the surgeon saw us before lunch, otherwise it could be that there are no coupons. An empty floor. IF YOU DON'T LIKE IT, go to the paid one. The orthopedist is in another place anyway.
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January 28
It is impossible to reach the reception desk. It feels like they're putting the phone down on purpose. An hour to call and not even pick up the phone
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October 4, 2024
There is clearly not enough repair. I really don't like the buffet on the ground floor indoors. Personally, I don't buy anything there, but here's the pungent smell that is on the ground floor of the clinic because of it👎🏻
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2
February 1
The rooms have been well refreshed, and there are very pretty drawings on the batteries
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1
February 9
A modern polyclinic with excellent specialists.
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1
September 29, 2023
Good afternoon, the clinic is not bad in general,the doctors are also good,but there is no chapel for my indignation, the child is sick, the temperature is 39, complaints about the general condition are terrible,26,09,2023 called a doctor at home,a doctor in kovychki,even the tongue does not turn to call her a doctor, so I write with a small letter demyanova a b,came I examined it, said oh, my throat is terrible with a touch,prescribed treatment,scheduled an appointment for 29,09,2023 children for 3 days the temperature was bad, and only 29,09,2023 the first day without a temperature and this day fell on the day of our reception,demyanova listened to my and the child's complaints,looked at the throat, said it was red, and closed the hospital,sent the child is sent to school with the words get well, dear demyanova a v, I really want to go to all four sides from the kids, you are the streets of revenge and not the children to treat, I will definitely write another complaint to the head, just on this day the outflow from the polyclinic is not itself
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December 9, 2024
A month ago it would have been five stars. But when two weeks ago my child was sent home with pneumonia to be treated with observation every other day in the hospital (in one and a half hour queues), now this is the only way! They say the inflammation is not serious and at home it will pass almost by itself and no one has heard wheezing in the lungs! As a result of treatment at home, an ambulance took the child and his mother to the hospital, where the child received high-quality treatment. By the way, the medicines in the clinic were not selected correctly.
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May 1, 2023
The clinic is generally not bad, good staff, good doctors. A huge disadvantage is the location and lack of spacious Parking. Plus, it can be quite difficult to park there in the morning or get there by car.
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3
March 12, 2024
Everything happens, basically everything is simple, but parking, travel, check-in, check-out......aaaaaaa, 500 manipulations to escape from this circle of hell)))) like a wounded squirrel in search of a place to die peacefully))
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2
May 15, 2024
Everything is fine with me. The pediatrician at our site is excellent, the narrow specialists are excellent. yes, it's a little difficult to make an appointment with some doctors, But this is the case everywhere)
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January 23, 2024
We were at the oculist, the doctor was just "from God." Unfortunately, there are no such qualified specialists in our clinic (20th nursery). The doctor found a common language with the child here and got into the position that we were sent from another clinic, because our doctor was on a course. I made an agreement with the head physician of our clinic about the sick leave. In general, I definitely recommend it. Despite the fact that the clinic requires repair, doctors and staff are at the same level. The registry is fast, the optometrist competently prescribed treatment, the eyes passed, there was no need to apply again. thank you! We ask the doctor and the nurse to be encouraged for their professional and human approach to work!
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January 30
A good clinic was recently renovated, as new!
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April 12, 2024
I was in dentistry. It's inconvenient that you need to call very early to make an appointment with a doctor, it doesn't always work out. They serve on time, perform the work efficiently, are polite, attentive.
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March 6
There are few coupons for doctors, and even now they only give referrals(
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July 16, 2023
There is a huge queue for a traumatologist! They come to this specialist from all children's polyclinics in the Frunze district. But the doctor and the nurses are doing their job well, no matter what!
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3
March 27, 2023
A good children's clinic. Of course there are queues, but where without them (a large service area makes itself felt).Good specialists and a human attitude towards each patient. Prompt work when calling a doctor and consulting by phone. Special thanks to nurse Zoya Vasilyevna Timofeeva for her kind and warm attitude, you are a person with a capital letter!
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4
February 11, 2024
A good clinic, polite staff (we got one :), very clean and tidy.
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February 19, 2024
Sometimes there are no doctors, then repairs are constant - it is impossible to solve any problem with the child's health. It is useless to send a teenager alone to a polyclinic. In this mess, an adult does not always get his bearings.
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1
February 11, 2024
A good clinic will help you if you need it. Major repairs are still being carried out, the renovated areas are very beautiful!
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June 18, 2024
Excellent clinic . There are enough good doctors. Some places are newly renovated.
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July 27, 2023
The clinic is extremely inconvenient for patients, eternal queues, lack of coupons, it is impossible to get through. The teenage office is generally a gloom. A queue of 20 people, or even more, the doctor communicates like this, except that he does not send 3 letters! Employees of this healthcare institution would do well to learn about such concepts as professional ethics and communication culture. I don't advise anyone!
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3
June 5, 2024
Great store!!! Especially the meat department! Great choice!!!👍👍👍👍👍
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January 18, 2024
It's just love, everything is cool, the doctors are kind, everything is clear, one of the best polyclinics 💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋💋
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2
December 23, 2023
the clinic is good, but there is no dentist and there are very good doctors who can help with a certificate to school or camp, and there are nurses who do not understand
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3
December 25, 2023
I was on the top floor, there's dentistry. The head of the department has golden hands.
While repairs are underway, TVs and computers will be available soon.
I didn't notice any queues. There are paid services.
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3
January 2, 2024
Narrow specialists have disappeared. One optometrist, one neurologist and one ophthalmologist. You can't take coupons to them. They are often absent due to vacation, courses or illness. The district pediatrician conducts the appointment for a long time and dismissively.
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2
November 26, 2024
A normal clinic, but it is currently undergoing repairs, noise, dust, etc.
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October 30, 2023
There are shoals, but compared to other similar medical institutions, there is an order from a larger one. And then there are just wonderful doctors.
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March 16, 2024
It is difficult to get through, some specialists are not available, you have to go to another place in their direction, which is also difficult to pick up
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3
June 9, 2023
The service is good, the staff is kind, all the work is done quickly. The building inside requires significant reconstruction and modernization.
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September 17, 2022
I liked the clinic very much, since I was born there....healthy child's day is on Tuesday, super, there are no problems getting to the pediatrician, no coupons are needed, it's a little more difficult to get to a narrow one, especially unlucky with an orthopedist, they dressed for a fee, but there was time to wait, the child is growing. In general, everything is convenient and the elevator and the beautiful ms. Maria Nikolaevna Komissarov, you can call at any time. There is a range of all services and ultrasound and thyroid hormones, everything is very conveniently available.Thanks to all the doctors, staff and management, it was a pleasure to visit you.
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November 17, 2023
A very good clinic, only sometimes the staff is rude, a very expensive buffet and a lot of people, as I said earlier, the staff is even very rude
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3
October 1, 2021
The best hospital in Belarus
Considering the circumstances all over the world and especially in our country, doctors work at the highest level!!! Polite , courteous with a sense of humor . Nurses, treatment girls, ultrasound room, I can't say more than one negative emotion. Special thanks to Strizhak Yulia Viktorovna, my attending physician! When she's around, it feels like your mother is with you, not the doctor)).
Thank you very much, less work for you, and may God protect you!!!!
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January 30, 2024
The building is old, without proper repairs. There are a lot of people, the corridors are crowded. The staff is nice, but I feel sorry for them. It is very difficult for them to work.
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September 22, 2023
The clinic is not overloaded, attentive doctors. Yes, some specialists are not available, but they are sent to the 4th. You can get to a doctor's appointment without killing the whole day. We are satisfied.
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3
October 21, 2023
It is quite normal for a state polyclinic. It happens that getting through to them is a very big problem. As well as taking a ticket to a narrow specialist.
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2
May 23, 2023
Everything doesn't seem to be bad.
But there are long queues, parking is not big, and as everywhere in the city there are problems with narrow specialists.
In general, the clinic is very busy, but it seems to be coping.
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2
April 29
a good clinic
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September 9, 2022
I made an appointment, dental splints were applied to hospitals due to a jaw fracture, I made an appointment for 1.40 minutes, it was okay there was an operation, but it got worse! I went to close the hospital to another clinic!as a result, then they call me and say that after I close the sick leave, I can go back and the doctor (importantly) AGREED to take them off for me!! The head is not clear what he is doing!! The work of the employees is not adjusted! He does NOT FULFILL his official duties!! I WILL COMPLAIN TO ALL POSSIBLE AGENCIES SO THAT THEY WOULD CHECK!
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October 27, 2022
The staff is pleasant and qualified. Queues are like everywhere else, but tolerable. On the ground floor there is a state pharmacy-cozy,bright with excellent specialists.
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December 4, 2023
The condition is not very good, but I brought the child to the traumatologist, they took him, X-rayed him and told him everything to do.
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