Cofix
78 reviews
March 27
It is a pity that when buying a franchise, the staff does not fulfill the terms of the contract. A couple of months passed, I didn't have time to write a review, but the sediment remained, I turned to a completely different address in the cofix cafe, so that some measures would be taken, at the Institute of Culture in the House of Everyday Life on the 1st floor they are to the administrator, she wrote down my phone number and said they would dial you, of course, we'll figure it out. They never called me back. I ordered coffee for myself, there were 10 people behind me, a guy was standing at the checkout, I was patiently waiting for my cappuccino, but he wasn't going to make it, a girl came out, I understood it was the receptionist and told him to tell you now for the joints or later, the cashier decided that there was no reason to postpone, I made comments, really you you don't see how many visitors you have right now, the conversation stopped with a disgusting expression on her face in my direction, she rudely made a gesture with her hand, like shut your mouth. No, to help a colleague, even if you are higher in position, but you are the face of the institution, she stood stupidly. I started filming and asking to make my own coffee, since there are a lot of people, why should I wait until he takes everyone's order, to which he replied to me, I served the guests, I was shocked. Then he threatened me with some kind of protocol for filming in a public place. He says I'm going to make you some coffee and you're going to get out of here. It was very unpleasant to listen to all this, I was shocked by the rudeness and arrogance. I saw a phone number in the receipt, but unfortunately the number was fictitious, a woman picked it up and said I'm in Moscow now and they call me a lot. I don't go to this place anymore, although I often go there for work and I don't recommend it to others, but since there's nothing nearby, and there are a lot of students, they have to go there.
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April 17
A peculiar establishment. We arrived at 11:47. A piece of paper "break from 11:45" is hanging on the cash register inside. And the barista puts things in order. We decided it was a shift shift... up to 12 hours. I agree that it was just our fantasies. Anyway, by 12:00, the barista was gone... gone. There are about five people left in the establishment who are the same dreamers, sitting and waiting by the sea for the weather. Others thirsty for coffee came and went. There are no employees, there is no information about how long the break will be... we waited for about forty minutes and left without drinking coffee :)
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2
November 27, 2024
Complete anti-sanitation! The trash is constantly loaded to the limit, the bathroom is dirty, there is always no soap and hand towels! Coffee is made with loose hair, there is no customer orientation.
Raf tastes like cappuccino, cappuccino tastes like cake with milk.
In October, there was a wonderful barista who made wonderful coffee! What happened now is beyond comprehension!
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2
November 29, 2024
I ordered a drink that was on the menu with whipped cream and nuts on top, and eventually got an incomplete glass of disgusting coffee without cream. Before that, I saw how other people were made drinks with whipped cream, so the "over" option does not work. And even if they had ended, you can at least warn them. The angry face and rudeness of the barista came as a gift
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1
March 17
The coffee and Desserts aren't bad. But as for split sandwiches and rolls, it's terrible. The quality of the food has dropped below the baseboard...
I sent a chicken breast roll in the photo. Believe me. It tastes the same as it looks.. It was like they were kicking this poor roll. I DON'T RECOMMEND IT...
I ordered a split sandwich with ham and cheese and got excited..
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1
April 10
The staff is absent from their workplace. We've scheduled a break until 3:20 p.m. The time is 3:40 p.m.-no one is there. It seems to me that this is the essence of the coffee shop's work.:QUICKLY prepare a drink and make the customer happy, but unfortunately, the staff was absent.
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October 25, 2024
I ordered halvic cocoa with topping and marshmallows from the seasonal menu, as I tried it here a couple of weeks ago, I really liked it. This time it turned out just awful, there is no cocoa taste, halva too, it doesn't even smell. Marshmallows were about five pieces at most, and thanks for that.
It's good that at least the milk was poured, and it was scalding hot ...
I asked again if they forgot to add halva, in response: "Everything has been added."
One disappointment.
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1
January 16
Terrible coffee!The cheapest Slave .Long service time .I strongly advise you not to go there!!! And then there was the first one in turn, and eventually 6-7 people would hit the checkout counter and you'd wait for your coffee for 30 minutes, even though you just wanted coffee to take away.
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August 12, 2024
I go to this coffee shop every morning before work. She is not on the way and this is why I go there purposefully, but sometimes she is closed for no reason, then there were situations that I could not pay for my coffee in any way (the terminal is empty, there is no change from 10 rubles with a check of 6.40 rubles and the cash register did not punch bonuses for free coffee), then 6-7 people will punch through the cash register and if you wait for your coffee for 20 minutes, then absolutely zero comrades are working! And with all this, the price of coffee is not at all low and it is constantly being raised!
I am grateful only to barista Sonya, I am always happy if she is at work!)
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5
January 9
There are a lot of students, the staff is tired and rude . It's not always clean. In principle, it's okay to stop by for 5-10 minutes. So far 4 stars
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February 5
Very slowly, I waited for 25 minutes, I came in because I was close to work, they made the wrong drink once, once it was just kind of disgusting, dirty, the furniture was broken, the staff didn't have time, somehow it was terrible
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March 16
Coffee is the same as at any point, delicious) but they don't work on Sundays) as well as in the mornings often. The question is, why is he here? I'm just wasting my time coming here when I can go straight to the avenue.…
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1
August 5, 2024
Several times in June and July, before training, I tried to buy water without gas 0.5 on different days. Which was answered all 3 times: We can only pour it into our glass, we can't sell the bottle. The question was answered for what reason: we have control and accounting for this. Accounting for what, for empty bottles?) To which they replied, well, we are strict with this. Strictly with what? Why do I need water in a cup, how do I put it in my briefcase when carrying it?)
I didn't break down and visited a nearby store, bought what I needed. But the situation repeated itself, 3 times, at different time intervals, with different baristas.
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1
1
July 20, 2024
just an incredible coffee shop. Barista Elizabeth is just wonderful. I ordered raf lemon tart with meringue, I often go to the coffix and take this drink, but the taste here is simply excellent.
I specifically enroll in bguir in order to be able to visit this coffee shop more often. I hope that Lisa will always work here
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1
April 15
No matter how you come, there are either no seasonal menu items, cups, caps, tubes. Constant technical breaks, there is an inscription on the leaf "technical break from 11:45", at 13:30.
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June 12, 2024
It seems to me that there is no person more picky about coffee than me. I don't understand much about this topic and usually all coffee with milk is delicious for me. And it's delicious with sugar and delicious without sugar, and with syrup and without.
But I visited this coffee shop for the first and last time. I ordered a flat white. It tastes like it's made from cake brewed 3 times before and diluted with earth, it's terribly tasteless, even in the end, the added sugar did not help.
It seems to me that any homemade coffee, from a vending machine or 3 in 1, will taste better than what was made for me.
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3
2
December 19, 2024
I was there the other day. If you want to drink coffee, obviously not here. It was as if the milk had just been burned to room temperature, and there was not even a smell of coffee. The mood is ruined
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1
April 10
On April 10, we came up 2 times, and 2 times there was a technical break with a frequency of 2 hours. The place is open, but no one has come out. We waited for 15 minutes and no one came out.
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November 14, 2024
The place is not football - although it seems to be full of visitors, there are universities and hospitals nearby. We did it for thirty minutes (waited) for cocoa, but it turned out to be cold.... On the contrary, the spinach puff was overheated. There were no lids for the glasses (with you) in most sizes. The service is very cool.
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April 23
The employee is not at his workplace after the specified lunch break. A full house of guests is sitting. I spent my lunch break waiting for the barista, and she left without waiting, 0 out of 10
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April 3
Those breaks are written in small letters at the checkout, I'm sitting for half an hour and how long will this break last ???
I'm sitting here, there's no one and take whatever you want!!!
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February 11
If it were possible, I would give 0 stars. The attitude towards customers is just terrible, the coffee wait is long, the glass is half empty, instead of a puff pastry with ham and cheese they gave spinach and the employee did not even apologize!!!! When I asked that I ordered something else, he aggressively replied that it was over. What is the attitude towards customers??? Is it really difficult to be more attentive and warn that the product is running out? I understand everything, everyone is tired, but it is absolutely necessary to observe basic etiquette in the service sector. I waited for the order for 30 minutes, there are two employees in the coffee shop, but for some reason one is working, why? It's not clear.
Don't set foot in this coffee shop anymore
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1
November 6, 2024
We stood in line for 30 minutes. There were a lot of orders. The barista girl made previous orders slowly, distracted by the phone. When there were 3 people left in the queue, she said that she was closing for a technical break and would no longer accept orders. She snapped back at questions.
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2
May 23, 2024
I'm shocked! Customer focus is zero! I came to the coffee shop, there was no queue at all, the girls, looking like they had been plowing for 3 days without sleep and dissatisfied with life already at 10 o'clock in the morning, defiantly ignored and tried to actively portray activity (okay, one was preparing an order, the second was doing unnecessary running). Without waiting for my order to be accepted, I left the place in a terrible mood, barely restraining myself so as not to be rude. I haven't encountered such an attitude for a long time. I do not recommend Coffex on Petrus Brovki! Although I haven't tried the coffee myself!
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2
1
April 6
Queues last for 30 minutes, the staff can not cope with the flow of customers. The shift worker doesn't come and the barista just finishes work.
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June 15, 2024
Just a wonderful coffee shop. Friendly staff who will always tell you what is best to choose. Everything is very clean and the food is delicious.
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1
June 22, 2024
Great coffee shop! Always friendly staff, clean and tidy! The quality of the coffee is excellent, the pastries are also super!
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March 25
Employees don't care about customers so much that it takes 10 minutes to wait for them to pay attention to you just to place an order.
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June 11, 2024
Often does not work in the morning (according to the schedule)
When ordering, you will not be warned that there is no ingredient and will simply replace it.
They also made a mistake with the size of the drink, poured it into a larger glass, and added ice. When asked to redo the drink, they repeated the same moxination only (they did not redo it and also add ice and water) I do not advise anyone specifically to this prefix!
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1
February 14
Kofix, do you have self-service? The barista hasn't been there for 15 minutes. She packed up right in front of the queue and left. How is it?
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December 21, 2023
Excellent location, the students are the best. However, despite the proximity of universities (which, perhaps, makes you think it will be talkative), the cafe is very cozy, calm and quiet. Anyone familiar with the cofix cafe chain knows the numerous selection of coffee and desserts. I put 4 stars only for the fact that coffee for a large size (XL) is made here as if diluted with water. In other places, cofix did not notice this. And I'm such a coffee lover that I always order the largest volumes, so I was a little disappointed here.
The staff is polite, and I come here precisely because of the atmosphere and the good people-the baristas.
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1
1
January 31, 2024
Good time of day. I want to leave a negative review, unfortunately! To refuse a pregnant woman service, which is bad in addition, I think it 's just terrible !! I needed water and a sandwich, I put 50 rubles. I even agreed to round up the amount to overpay!! I was told that they would not serve me because they had no change! The seller said go to the store and change the money! I tried to explain that I just couldn't walk to this store, especially since I didn't know where it was! To which they replied that they could not help me in any way !! It's just awful!! I would not wish anyone to get into such a situation☝🏼when you feel unwell🥺
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2
3
November 6, 2024
We stood in line for half an hour to place an order, waiting while we made previous orders, right before taking my order, the girl said that she had a technical break.
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2
June 15, 2024
I want to mention the employee Elizabeth, in addition to the fact that the employee is very conscientious, professional in his field, and also an insanely beautiful girl, I put 5 stars, there would be more employees like Elizabeth
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1
September 22, 2024
The whole network as a whole has deteriorated very much, the coffee is not delicious, strange and not saturated
The choice of food is not great, the donations are solid
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2
January 4
It's a terrible place, I don't recommend baking, it's often overdue, dirty and unpleasant.
Isn't the coffee delicious
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1
February 14
Boorish customer service. I waited for a tartlet without coffee for 10 minutes. What's the big deal? Can't I give it out right away?
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December 11, 2024
Cocoa imba
4 stars for the not particularly convenient location of the tables
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February 5
We've been making RAF for so long (as a result, we made cappuccino) That I was late for work and got fired
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May 7
We have been trying to buy coffee for two days at different times and constantly have a "technical break" until a time that is not fixed anywhere
On the first day, for an hour, we didn't even wait
The second one is 15 minutes, but nevertheless these breaks are not listed anywhere and every day is different.
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April 11, 2024
Delicious coffee and desserts. The staff is very pleasant. Cozy atmosphere in the cafe. Everything is clean and tidy
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June 29, 2024
Very good service and maintenance! The kindest and most polite staff, the coffee is delicious
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1
May 2
It may be a good place, but it doesn't work on Sundays, which is a shame.
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June 7, 2024
I like this chain of coffee shops. Delicious coffee, great selection, nice guys working.
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May 31, 2023
My favorite coffee shop) I really like the service, communication with the barista and of course delicious coffee)
The top Desserts: tiramisu and a tube with coconut!
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1
1
May 17, 2024
I came and said hello, to which the barista immediately replied that they had a technical break for 10 minutes and immediately began taking orders from other visitors. Thank you, goodbye
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1
December 14, 2023
For the first time I was disappointed with the establishment of this chain. The staff is completely unfriendly.The ordered cocoa with coconut milk was cooked barely warm, and also sweet, which should not be taken for granted (apparently a flaw in the network).Money thrown away.
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3
November 28, 2024
The barista can't handle the order, the waiting time is ~30 minutes
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1
November 7, 2024
Fast service and pleasant staff^^
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1
June 15, 2024
Very nice and attentive baristas make delicious coffee
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