I applied for citizenship of a minor daughter, wonderful, attentive, competent, polite staff. I applied to windows 2 and 5. All the documents were accepted and helped in solving the problem.Everything was clearly explained. Thank you so much for your responsiveness and professionalism!

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Venera Churbaeva

Level 3 Local Expert

She came to the Consular Department of the Embassy of the Russian Federation in Astana under the program of resettlement of compatriots. I got a consultation with Alexander Sergeevich Klochkov (a very polite, pleasant young man), he explained everything to me clearly, what documents and certificates needed to be prepared, said: "If you have any questions, please contact me." I collected the documents within 3 weeks, all this time Alexander Sergeevich advised me, helped me with the correctness of writing the certificates, with all this, completely free of charge. THANK YOU SO MUCH FOR YOUR RESPONSIVENESS, WILLINGNESS TO HELP, AND FOR ANSWERING QUESTIONS RIGHT AWAY! As soon as I collected the documents, I joined the electronic queue. I came, Alexander Sergeevich arranged everything very quickly. The atmosphere in the Consulate is quiet, pleasant, and comfortable! P.S. I was met at the Consulate by a very polite, positive man! The acquaintance with the Russian Federation began with very good people!!! Good luck with everything!!!

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Сафудин Албагачиев

Level 2 Local Expert

Hello! For 2 months every day we try to sign up for a passport replacement , writes something that is not unique , then we call the consulate there they say that it is necessary to sign up on the website on the website it does not work in any way . They called another number, they say the same thing and add "this number is for emergencies only." How do I sign up?! What should I do?!

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