Cubanacan Tuxpan

4.7

207 ratings

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Алена Меркулова

Level 15 Local Expert

Everything is very chic. A beautiful hotel. Beautiful, clean Atlantic Ocean.

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Мария М.

Level 14 Local Expert

I can give the hotel 3/5. There are no complaints about the ocean and the beach, but everything else leaves much to be desired)) The food is served by employees because of the pandemic, the whole event does not last quickly and is sometimes very annoying, because they often look at the phone or do not see you at all. It is impossible to drink coffee for breakfast, we always took it to the takeaway bar and carried it to the dining room. And you will not be served hot drinks for lunch and dinner. The food is very poor, I advise you to take anything from home with you, we took protein cookies, chips, sweets, there is none of this here. Queues for very mediocre fish and meat. There are no side dishes other than pasta and rice. Pineapples were wooden, watermelons tasteless, papaya and guava were not bad. Desserts are about nothing. Everyone in the hotel carries thermos flasks or thermos cups because the cups in the bars are small and in order not to constantly queue, they pour the necessary drink into their containers. There are no shops and pharmacies in Cuba at all, keep in mind. Money is needed for excursions / taxis / cigars and rum with you. If you take euros, then only the smallest ones, there is no exchange at all, even with 10 euros you will not be given change, but card payment is possible. Animation from 21.30 to 23 hours every day. There is a club in the hotel, but no one goes there and the music is about nothing. The refrigerator in the room rattles terribly, only earplugs were saved. The water in the bathroom does not go away and is cold, the curtain, like the floor lamps in the room, is all covered in black mold. The rooms are damp and cold, all documents and clothes were wet for all 10 days and the same ones came home. I'm not talking about drying swimsuits, you'll always wear wet ones. The same goes for towels. They are given out at the hotel, but you will not be able to change them, they are never available)))) Pizza / burgers /sandwiches are made at the bar near the animation, but it is so long and at what time it is not clear. The safe is for a fee, we did not take it. The room extension cost 40 euros (our flight was late in the evening). Wi-Fi catches at the pool and reception, we caught it on the 2nd floor in the room))) the login and password are given for 5 hours, then you need to extend it at the reception.

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Елена Ивлиева

Level 5 Local Expert

Quiet, calm. A long-lived hotel. Cleaning every day. The food is monotonous, but delicious.

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Evlashin Nikita

Level 4 Local Expert

Not the best choice of a hotel! I've been to Cuba for the 6th time and I know what I'm talking about. The hotel belongs to the Kubanacan chain, which means that it belongs to the state. And more than half of the vacationers there will be Cubans, especially on weekends. The people are quite friendly, they rest with families and do not crawl on their eyebrows! But due to the local national priority, the service will be primarily for Cubans. The guys collect mountains of beef (which is sold exclusively for currency on the island), cream biscuits and unlimited beer! Perhaps this is all that the hotel can surprise you with. If you read the previous reviews, you will learn about the beauty of the ocean and the sandy beach, but the ocean with the beach in Varadero is the same in all hotels, regardless of the number of stars. So in order: 1. The food is not bad for the first 4-5 days, but then you realize that it does not change at all. After a week, you will be able to find pasta and rice with your eyes closed. These are two products that are most often found in the culinary delights of this hotel. There is another problem, due to the pandemic, it will not be possible to put food on your own, the local staff will heartily serve you full plates of pasta and minimally put meat and vegetables. And you will have an eternal carbohydrate party. So in order to get to the pasta, you still need to stand in line. And the queue with Cubans looks like this. They put one little Miguel in the queue, when she comes up, 7 people are immediately drawn, who take everything that has just been cooked. My record is -14 minutes I stood for a portion of beef, which by the way was of two types! Either with blood, or fried to the state of a sole that cannot be chewed. There was always fish from seafood, there was a smaller queue for it, but in 12 days it did not change and quickly got into the top of the annoying food product. The soup did not change for 12 days - a brew of leftover vegetables and lentils, the taste changed from sour to spicy. It was simply called "Cuban Soup" and looked like a waste-free production process. By the way, it can be poured on its own, Cuban anti-toxic measures do not apply to soups, as well as to bread. For 12 days there was a legend about shrimps, they were really given once, but we came 40 minutes after the opening and only managed to take a look at other people's plates with piles of shrimp husks. There are a la carte restaurants. There are two of them, but we did not go, being impressed by the reviews of compatriots who had previously been there. When the pasta madness got boring, they took a taxi and went to Varadero itself, found restaurants where they could pay in pesos and ate lobsters and shrimps, the price of which ranged from 375 to 1299 rubles per serving. 2. The drinks and alcohol were tolerable. Havana club especial will be the top drink that you will try, if of course you have time. There is even champagne, but only 3 bottles per day. But every Sunday the bartenders actively sell all the alcohol they have saved during the week. There is an especial for 5 euros and an 8-year-old havana club, which is never put on the bar for 10 euros, and champagne can be bought. Vacationing Cubans take out crates along with cream cakes. Another problem is cocktails, on the 7th day sugar begins to pour out of the ears. All cocktails are sugar-based and with sugar syrup. Of the less sweet cocktails, gin with schweppes. Do not forget that this is Cuba and their rum is really good! After the first signs of diabetes, switch to eating a clean product. Alcohol is offered on site 24 hours a day. Coffee is not very good for Cuba, especially at breakfast. Tolerable coffee in the Lobby bar, but if you want a good coffee, there is a staircase next to the toilets at the reception that leads to a place called Mexican Plaza, there is a coffee bar with a bunch of different coffee drinks, the only minus is that it works after 3 days! On Saturdays and Sundays, the hotel arranges for Cubans something like a barbecue by the pool with fried burger patties, and so, freshly picked coconuts are distributed there. p.s. in Varadero, at the intersection of Avenida Primera and Calle 35, there is a bar called Compas bar. Cocktails from 150 to 200 pesos with good serving, mostly locals relax there, but we liked the place and the taste of cocktails, among which, by the way, there is no sugar! (for example Michelada) If you like beer, take a glass beer mug with you, they pour 200 grams into plastic glasses everywhere, you can also bring thermal mugs for cocktails and drinks that will help you take larger volumes of the drink with you to the beach. 3. There is animation, but in Spanish and English. The show changes every day along with the actors. At lunchtime, bingo takes place with the main prize in the form of a bottle of rum (in Spanish and English), if there are dance lessons (salsa and bachata) in the schedule, then they are simply on the schedule. There is no disco, except for one hour of loud music on stage. There is a La bomba club nearby, but due to covid restrictions, everything is closed. A guitarist plays on stage before the animation every day, so much for live music! 4. The room stock is quite old, but this is the problem of the whole island, only probably in 5 stars or Starfish you will find more or less modern furniture. The country is in terrible short supply and a flat-screen TV is the pinnacle of a rich environment. I immediately recommend trying to move into the 4th floor, where the view is better and there is less noise. For example, on the second floor there is a view of the canopy and everything that fell on it from the upper floors. A hair dryer was available, shampoo, shower gel were also available, but they used their own. The safe is paid, but I haven't heard about theft during my vacation. Working in a hotel is very it is a profitable business for the local population, people really try and value their work. Upon arrival, one bottle of water is given, which can always be filled at the bar after it is emptied. Beach towels without deposit, changed wet to dry several times during the holiday. There were no problems! A login and password for wi-fi are created for each vacationer. Initially, 5 hours of Internet falls on the balance, at the end you can extend it for free, put from 3 to 9 hours at a time, it all depends on the mood! p.s. Due to the national shortage, locals are happy to accept gifts instead of tips. The maid was left with tights, creams, nail polishes, sets of children's markers and various jewelry. Fix Price to help you! 5. The location of the hotel is good, - in 30 minutes along the coastline you can get to the city of Varadero (or 5 euros by taxi), there is also a three-storey mansion with a green roof nearby, it can be seen from the beach. This is Vila Dupont (Xanadi). The first floor is a museum ($5 admission), the second floor is a restaurant with space prices, only with advance booking. By the way, you can book a table through the hotel reception! 3rd floor - a bar with a wonderful view (cocktails from 7 euros). You can get there on foot along the main road or by taxi for 5 euros, you will not be able to walk along the shore, the golf club will interfere. Be Live Adults Only Los Cactus and Iberostar Bella Costa are within walking distance. You can also walk to such a landmark as Don Quixote (El Meson de Don Quijote) 6. The pandemic has affected the whole world, and Cuba is no exception! They ask you to wear masks everywhere, even when you move around the city! You will not be able to put food on your own and somehow I saw the bartender's refusal to take an order from a vacationer without a mask! These are the rules! This is neither good nor bad! Just keep in mind. p.s. Many bars, restaurants and taxi drivers accept dollars on a par with euros. When you are given 6 units, it means that you can give 6 dollars or 6 euros. For example, in the Beatles cafe, $ 4 change was brought for 2 cocktails at 3 units from 10 euros. If you are going to pay in currency, then dollars are more profitable. But I would advise you to competently change euros for pesos and relax in establishments for pesos! It turns out to be several times more profitable. Probably not everything is so bad! Everything that can be done with your hands is done where new material is needed - alas, there is a shortage all over the island. The hotel has pumped up its service and diversity only because Cubans and Russians rest there, my advice to you is to choose hotels where there are many Canadians and British. That's where the service begins with a champagne river, a piano in the evenings and opera singing, and the tables are full of seafood! We would not like to come back here, as it is not price - quality! Of course, many Cubans say that it's all because of the pandemic, but at the time of our vacation, friends were vacationing in other hotels, and when we compared our dinners, the answer came by itself! The pandemic has nothing to do with it! In conclusion, I can say that it is not important where, but most importantly with whom! Get to know each other and create a good company. In the process of a good and fun vacation, the nuances of the service are not visible! Go on vacation in a good mood! And you will be fine! Some life hacks! In any case, do not withdraw the local peso from the card at ATMs. In any case, do not change money at the reception. They count at the official exchange rate of 27 pesos for 1 euro. Bring cash dollars and euros! Change euros to pesos, pay with dollars where they ask you to.e. Change euros at any market in Varadero - the price is from 85 to 100 pesos for 1 euro! Of course, the waitress will approach you on the first day and offer 55 to one, 60 to 1 at the bar and 70 to 1 lifeguards on the beach! But all this is a bad course! Take a peso on the tour, as the peso has good solvency outside Varadero! In Varadero, most restaurants accept pesos! Here are a few of them: The intersection of Avenida Tercera and Calle 59 is called Waco's Club. It does not work every day, there is a veranda on the second floor, a dish of 2 lobsters with shrimp 1290 pesos. The intersection of Avenida Tercera and Calle 40 is a restaurant in the form of a large white veranda. Lobster 650 pesos, shrimp 450 pesos. You can have no problems with your alcohol! Excursion to Havana! One of the most popular excursions in Varadero! But be vigilant! In the middle, the tour goes like this: here's the tower, here's the architecture, it's not like that everywhere, but here it's like this! We'll go to the store for cigars, we'll go to the store for rum, we'll go for souvenirs, and here's the best Pina Kalada, well, that's it! Home! Guides give a minimum amount of information, take you to certain shops where they have a rollback from your purchases, even they will bring you to a certain bar with a hint of the best cocktail! I have been through this several times and I confidently recommend that you get to Havana on your own (9 euros bus/ person, 20 euros taxi/ person, rent accommodation for one night (15-35 euros for a room for two) and walk around the city on your own! Due to communism, this city is safe, they will not dare to try to rob, at most they will talk with cigars and currency exchange. By visiting Havana for real and following the route yourself, you will discover a completely different Cuba than how it is perceived in an artificially created territory called Varadero. Havana has many museums, fortresses, rum factories and the Orthodox Church. The guides will show you all this from afar and offer you to buy cigars!

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Наталья Мокеева

Level 4 Local Expert

Nice hotel

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Елена К.

Level 5 Local Expert

Great

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Ева Рас

Level 2 Local Expert

I've been to hell! These are the words my father said when he returned from a 10-day vacation. My father almost died in this hotel! And this is not a joke! My health is ruined, I have to go to trial. I bought my father a ticket, looked at the rating, the hotel was not cheap. They sent it, arrived, said that everything was fine, they were placing it. Then he disappeared for 10 days, they contacted him twice through a tour operator and a guide to confirm that he was alive. Upon arrival, we did not recognize my father, he seemed to have visited the reservation, he lost 15 kg. He sat and cried. Thin, devastated, ill-groomed, but they sent him to rest. He said he had been starving for exactly 10 days. There was no food at all. He had tea for breakfast, rotten food and spoiled chicken for lunch. There were no drinks at all. It is impossible to buy anything, the shops have empty counters. If there is something, the locals cheat and laugh. That's how I almost lost my father. He is currently recovering. Think before you buy a ticket there. The review is very emotional, because my heart is breaking. I arrived and the first thing I asked was to say goodbye to my grandchildren. Far away from us, in some kind of Cube, hungry, lying in a hotel and did not leave the room at all because he could not. My stomach, my heart-everything ached because of hunger. That's the kind of vacation. He said that people gathered there almost for a rally, especially families with children, but nothing changed. Honestly speaking, I'm shocked. I can't even believe that this is happening in the 21st century. It will go to the end. If anyone has been to this hotel, please write. We will include you in the class action. I do not recommend the hotel at all.

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Максим К

Level 9 Local Expert

Great place, the beach is super

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Мария Измалкова

Level 5 Local Expert

I shoot 2 stars for cockroaches in the dining room, otherwise there are no questions for the hotel.

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виктория .

Level 7 Local Expert

Great hotel...

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Сергей Поставничий

Level 10 Local Expert

Not a bad hotel. Considering that Cuba is a country in my opinion a one-time visit

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Александр Котов

Level 5 Local Expert

A very spiritual rest

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Александр О.

Level 5 Local Expert

Great hotel.

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Алексей М.

Level 4 Local Expert

The rest is wonderful.Everything is OK.

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Гагарина Светлана

Level 14 Local Expert

It was a fabulous vacation

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Александр Алексеев

Level 5 Local Expert

Cool.

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Владимир Леднев

Level 12 Local Expert

The hotel is great! The staff is polite and friendly! The next day of rest, we already knew all the preferences! We even found tea bags, which are rare there!

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Александра Д.

Level 11 Local Expert

The hotel is generally good, a B-minus on a five-point scale. They were very well fed, food could be found 24 hours a day, ice cream was given twice a day, there was always fish/shrimp/meat. The beach is very nice. Of the cons: the furniture in the rooms has been in the USSR, at first the toilet did not work, but it was quickly repaired. A huge disadvantage is that there are no irons, there is only a paid ironing room for $ 2 per blouse. We were also given a room with two beds instead of one large one, although I ordered at the booking with one large bed - they explained that such rooms were over, and booking at the booking is considered as a wish, not as an obligation.

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David Chekirov

Level 4 Local Expert

There is no food

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Дмитрий Р.

Level 9 Local Expert

It's a little dirty

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ринат ю

Level 4 Local Expert

It's not bad.

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Евгений

Level 9 Local Expert

A good place, all hotels are about the same level, for three

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Инкогнито 8036

Level 8 Local Expert

The ocean is beautiful

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Сергей Соколов

Level 12 Local Expert

It's all good. I liked it!

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Егор Кульков

Level 8 Local Expert

A great 4 star hotel! Seafood, the program is worth a lot! If you want to feel real socialism, then you are in the city of Varadero! You won't regret anything! I would like to come back here again!

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Александр

Level 9 Local Expert

Everything is fine, the food is for 4

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Денис Ким

Level 5 Local Expert

The hotel is a bit shabby, the service is not very good.

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Дмитрий Д.

Level 12 Local Expert

The hotel is of course old, in need of renovation, the food is good, but without variety, but the ocean, the beach and the location are just super!!

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Termanmerman

Level 6 Local Expert

Super

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Вероника Ф

Level 8 Local Expert

An old hotel, broken tiles, uncovered drain pits. Restaurants serve green oranges and pineapples, and there is more water in the juices than fruit. It is worth going there only because of the beaches. But in this case, it is not necessary to pay extra for the stars.

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Level 15 Local Expert

It's okay!

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Наталья Гаськова

Level 4 Local Expert

Beauty!!!!!

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Константин

Level 5 Local Expert

A normal hotel, a good beach, but the Cuban specifics are present everywhere.

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Виталий Сакович

Level 16 Local Expert

The hotel is of average quality. The most important thing in Cuba is the ocean!

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Владимир М.

Level 11 Local Expert

A great hotel with excellent service on the first line of the ocean

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Алексей И.

Level 21 Local Expert

A wonderful place to relax your soul and body

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Marina Polyakova

Level 7 Local Expert

Great hotel on solid 4 for cuba

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Владимир Попов

Level 5 Local Expert

Great hotel

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Cubanacan Tuxpan

88 reviews