I strongly do not recommend this organization for several reasons:
1) We chose a tour to Vietnam, paid the set price, the next day they asked us for an additional payment, because they did not have time to pay something.
2) They offered to pay an additional fee for a bungalow with a separate entrance, which we refused, but upon arrival it turned out that we had a bungalow with a separate entrance without additional payment.
3) Manager Antonina offered us a 4-star hotel, all documents of the travel agency indicated 4 stars. Upon arrival, it turned out that the hotel had 3 stars, and the condition of the room was terrible, there was no access to the beach (in the photo it was, it was a neighboring beach), breakfast that is, then not (but it doesn't matter, because it is impossible)
4) When addressing these claims to the manager Antonina, she replied that we chose the hotel ourselves, the standards of Asian hotels are very different from Turkish and Egyptian ones (which is easily refuted by Google), "and what do you want from me at all"?
5) After a bit of a fight, we were offered 2 relocation options (these 2 options were Googled by me, the price of booking these hotels is less than the surcharge that I was offered to make, and no one guarantees to return the money for the current hotel (we will try, but hardly))
If you want a spoiled vacation, go to the Delta Tour and to the incompetent manager Antonina.
See original · Русский
Светлана Комаровская
Level 3 Local Expert
September 20
I have already addressed Konstantin several times! It always helps to choose a tour and find a better price, taking into account all my wishes! I will always turn only to him
See original · Русский
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Елена Штучко
Level 2 Local Expert
April 11
Many thanks to travel agent Nadezhda for the selection and organization of our unforgettable trip to GOA. Patiently and carefully, all our criteria and wishes for the place, hotel, food and cost of rest were taken into account. The result exceeded expectations! We will definitely contact you again!