Derevograd
67 reviews
August 6
Recently I faced the task of covering a room with imitation timber and, of course, I was looking for a certain size and grade of AB. However, despite my efforts, I was unable to find the right option. At this moment, I would like to express my special gratitude to the manager Svetlana. Unlike employees of other companies, she did not limit herself to a standard answer. Svetlana asked clarifying questions and suggested an alternative option, which turned out to be very attractive.
As a result, I chose an imitation of an aircraft class beam, and, I admit, at first I was skeptical. However, when the material arrived, I was pleasantly surprised by its quality. The wood looks good and has no defects. To my surprise, the VS grade turned out to be not only at the level, but sometimes even surpassed the AB grade produced by RB, which I used for cladding other rooms.
Once again, I want to thank Svetlana for her professionalism and competent approach to business!
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1
April 18
I bought a lot of wood here, reasonable prices, not more expensive than competitors. But previously, they allowed you to choose the material at one of the points, now they don't. This is their only disadvantage so far, but for someone it is very significant. By the way, some competitors allow you to choose.
P.S.: as in the bazaar, it depends on the seller, one will give a bag and allow you to choose the kilogram of fruit you like, and the other seller imposes only himself.
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November 5
It's not the first time I've ordered, everything is fine, and the prices don't bite, and the staff are good. It's nice to do business. Thank you very much🤝
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August 10, 2023
There is a very large selection, the quality of the products is at the highest level and the prices are very pleasant!
The staff is very competent, polite and friendly!!! The warehouse staff is very professional and a big plus is the delivery.....
Very affordable location - you can walk.
Thank you very much to all the staff!!
I highly recommend it to everyone!!!!!
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2
June 17
I used to order a lot, but lately the attitude towards the customer has been bad... for a large order:
1. There is a discount type, but in fact the prices are higher than all on the market
2. Upon delivery, the manager cannot coordinate assistance in unloading from the car - he himself must call the driver and persuade him to help with unloading
3. The boards do not match the grade and cannot be selected
I order from competitors ... although earlier the level of service was decent
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1
May 5
A good selection of lumber at a reasonable price. A pleasant team and a clear service. They sawed the boards 2 meters each and helped to carefully load them into the car. Well done
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2
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August 11
Much better than their own warehouse store in Malinovka. I paid quickly and uploaded it quickly.
There was no kindergarten when the movers did not know where to put the car and how to load it
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1
September 5
Excellent warehouse, there are no questions about the quality of the wood. That's the truth, in terms of availability, not everything is always there. In short, I advise you.
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1
November 5
Arrogant employees, without any respect for the customer. Moreover, starting from the manager and ending with the movers.
Don't set foot there anymore!!!
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1
November 24
Disgusting service and attitude towards customers! We needed 3 uncut boards. We spent 30 minutes looking for someone to ask for the price of the board. The board can only be taken in order, the fact that there is an illiquid (twisted, cracked) does not bother anyone, take what they give or go to another place for the board. I haven't seen such a boorish attitude towards customers since the 90s... I do not recommend buying anything here. We didn't read the reviews beforehand and went somewhere closer...
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June 29
I bought a board in Malinovka 25 × 100 . In fact, this is a 22 mm board. . The manager said that she was 25 in the wet and sat down.
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June 8
The service needs to be tightened up. The client has the right to choose which board to take, beautiful or eaten by beetles, and that's it.
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2
November 20
I shop regularly, everything is OK, I recommend it
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December 3
They prevent a detailed inspection of the purchased material.
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December 26, 2023
A little more expensive than the average, but you can apply. A positive team, helped to upload and consolidate the material
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July 8, 2023
Super service, called "Pay off and wait".
I am writing a review at 6 pm, the materials were promised by two.
At five in the evening, calls are no longer answered, there is no phone number of an operational specialist, the client is left alone with his problems and wasted time.
I wish this company all the best (NO!)
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3
3
September 4
Everything is fine, they work fast.
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1
November 26
Great location, good prices.
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July 13, 2023
Good company. They will tell you everything and show you. When assembling the material, they will see the defect and immediately remove it. The cost is reception. Personally, I constantly shop there, I advise you.
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October 15, 2022
We bought a board and an imitation of a beam. The managers did well, the movers in the warehouse showed everything and even advised how to mount it better. The delivery was organized promptly. I recommend.
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1
October 13
High-quality larch!
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1
September 7
Service, as in the USSR.
Nothing.
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December 23
Fire, and prices are normal
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November 18
Excellent lumber
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1
October 8, 2023
They do not allow you to choose the material, take it in order, finding the entrance to the store is a whole problem, but the price is low
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September 1
We found everything we were looking for
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February 8, 2022
Good quality of the material, prices for some items are cheaper than others, although mostly market and standard. There are fasteners and finishing elements and wood for the bathhouse. There are discounts
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4
July 31
A great tree
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1
September 20
The product on the site does not match the product in reality in terms of price and availability
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August 21, 2021
We ordered timber in different places, the quality here is much neater, drier and smoother! If you have questions about at least one beam, they will call, warn, even take a picture from all sides and send it! They do everything to ensure that the buyer returns, even the driver tried, helped with unloading, showed each beam, wished good luck in construction) I advise you to contact only here so as not to pay twice in other organizations.
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3
September 5
Carefully check the AB grade, a lot of leaky grade C. They say that this is the norm
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2
October 25, 2023
The service is terrible . Delivery on time never happens . Sellers cheat on the price of delivery
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March 24
There is everything you need. Adequate prices.
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March 19, 2022
I ordered a planed board for drying, 24 were selected, 8 were rejected, then it turns out that it is impossible to choose and everything will be shipped in a row. This is a great service. Although we agreed on the phone that I would choose what suits me in quality. Wasted time.
I don't advise anyone.
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February 16, 2022
It so happened that our relationship at some point gave way, which could not have been created at the initial stage, I hope that in the future the company's management will reconsider the nuances of working with the client and draw appropriate conclusions
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2
June 3, 2021
a large selection of imitation timber.
I bought the production of RB.
good prices.
We made a small discount.
delivery.
the driver helped unload it.
I liked buying here.
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February 16
High-quality lumber is sold
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April 28, 2022
I paid for the floor board, it was necessary to saw through the floors. They told me to dial two hours before shipment, which I did. As a result, we arrived to pick up, the order is not ready. I don't understand why I called in general.
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4
November 28, 2022
A partner came to clarify the availability and price, they say one price. The next day I came for the board at a different price.
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September 21
The quality and price are not very good...
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1
August 16, 2022
A large selection, almost everything is available. The prices are average for the market.
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July 8, 2022
In principle, a good store. There is a choice of materials for wood....
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June 3, 2021
I didn't like it!I wanted to find out the availability and cost of the material I am interested in, so the employee is at the computer for 10 minutes.I couldn't find the information I needed, and then I was completely distracted by a conversation with a colleague.Apparently, customers are not valued here, I had to leave-I will look elsewhere.(and everything is beautiful on the site)
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April 1, 2023
A large selection, we bought everything you need
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April 18, 2022
A good base of lumber. A good choice at reasonable prices.
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July 15, 2022
There is a choice. It is convenient to pick up. The staff is friendly.
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September 22, 2021
I took a 100x25 and 150x25 board. The managers said 1-2 grades, in fact 1 grade of 35 boards, maybe a quarter, and the rest is not even the second - a bunch of scrap, everything is in black mold, sharpened with a woodworm, a lot of live larvae in the moves, just tin. They put 5 more boards to choose from, they say, a customer-oriented service, and there was nothing to choose from. Blue and black mold were still normal.
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August 2, 2021
I was pleased with the price and.choice. I found everything at once. Responsive staff. Promptly.thanks
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October 6
Good service.
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April 26, 2020
The quality of the product is terrible . I bought a 3-meter-long edged board. Usually everyone has a board with a margin of a couple of centimeters, but here 11 of the 26 boards did not have even 3 meters, plus the movers tried to slip boards of 2.7-2.8 meters. The quality is not 1-2 grades. Movers are a separate topic. I asked to change the obviously broken boards, so I was almost obscenely overlaid and provoked into conflict. The company's management should think about recruitment. The work of managers is at a height of 5 points.
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