Detskaya poliklinika
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Univiermah
249 m
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88 reviews
December 13, 2024
There are no questions for the staff, but the recording system itself is not much improved! It is almost impossible to order coupons online... And in the queue to the pediatrician, as a result, there are those who have coupons, and those who are on a first-come, first-served basis. Doctors have a load, people with coupons stand for an hour and go into the office far beyond their time. They would not take a first-come, first-served basis at all, and online coupons would be added, which reduces the time for receiving patients and, accordingly, everyone would have time to come in on their own time. The system for passing the commission to schools and kindergartens has not been finalized. If you came to schedule doctors for the commission not according to the time of your site (and it often happens because of work schedules and parents' employment), then you will simply be asked at the registry. Although it would be possible to send to the pre-medical office for this particular case. This is logical. Parents come without children, just to describe which doctors need to be examined for the commission. And if a person has already come, stood in line at the registry, then why not give him directions for tests, etc.?
Often, those who only need to sign up for a certificate are in line to see a therapist. I understand the lack of staff, but if possible, this could also be done in a separate area, an office, for example, or - all by coupons!
Doctors and staff are professionals in their field, but the workload due to the live queue is enormous! With a good IT specialist registrar, it was possible to add coupons daily so that people would confirm the entry-make a newsletter and only upon confirmation- go to the reception. The idea of an online recording is good, but terribly unfinished. Both parents and doctors suffer from this.
See original · Русский
March 29
You can count good doctors on your fingers, there is a boor at the checkout and the same at the reception! But there are doctors who know their business well and can tell you a lot. How to treat, with what, Belarusian analogues of medicines that cost two times less than imported ones.
See original · Русский
October 8, 2024
I want to write a lot, but hardly anyone from the management will read the review and think about what would change something. They don't have enough personnel, they made a ticket queue, but they couldn't get a ticket. You can't get to a cardiologist, ophthalmologist, otorhinolaryngologist, neurologist, surgeon, orthopedist. And my favorite place is the reception desk. Guys, you work with people, learn how to talk, otherwise you get the feeling that you were taken on farms and put to people, a terrible attitude. Even calling the manager doesn't help.
See original · Русский
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