Good afternoon! We express our deep gratitude to the staff of the office, where very beautiful, literate, polite girls and a young man named Anton work. You guys are doing great! Excellent service! Anton, thank you for your help!
Sincerely, the Arshaevs, Moscow
15.01.2024g
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1
Светлана Шипилкина
Level 2 Local Expert
July 17
Hello! Recently, employees who are responsible for collecting cargo documents exceeding 200 euros have been working for an abominably long time. You charge 20 thousand for processing one parcel, and you wait for a response to a letter with documents for several days.
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Маша Капустина
Level 12 Local Expert
September 23
Everything came on time. They sent documents to another country. But it is very expensive😱 12,000 rubles a single tariff
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Senol T.
Level 3 Local Expert
March 24, 2023
The cargo has arrived, no one calls when I call myself, no cell phone, no city answer. For 3 days my cargo arrived from the USA for 2 weeks they could not get it out of customs, after all, I went to the airport and did everything myself. What the hell kind of money to pay for is the same as Aliexpress will work . I will no longer contact them and tell everyone how they work!
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2
milktoffee
Level 7 Local Expert
December 4, 2022
Many thanks to the office staff - they saved me from having to fly to Astana again. They took the documents themselves and sent them to the addressee. Everything was done on time. In the office, the girls consulted and processed my application quickly, in detail and clearly. I am very pleased!
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Мария Радыгина
Level 3 Local Expert
February 19, 2023
It is a very long procedure for passing customs clearance. I do not observe this at any broker, either in Astana or in other countries. The package arrives in three days. They've had it for weeks. They collect a bunch of paper documents, carry out customs clearance for weeks! Inconvenient, red tape, long.
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2
Айдархан Нусупов
Level 8 Local Expert
July 8
They are expensive, but the result is consistent
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Eugene Lutz
Level 16 Local Expert
December 24, 2021
DHL is an alternative service in Kazakhstan, especially in the era of the Pandemic. Fast, reliable, convenient. One problem, unlike Germany (the birthplace of the service), you have no choice in price...
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Евгений Боровицкий
Level 22 Local Expert
September 4
It seemed very expensive.
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Инкогнито 4805
Level 5 Local Expert
February 19
It is easily located on Yandex.Navigator. There is an entrance for transport. The staff is very polite.
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даниил романенко
Level 4 Local Expert
September 9
Super, as always by DHL
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Талгат Абдульдинов
Level 13 Local Expert
December 23, 2022
It is quite difficult to drive up and park, it is a very narrow street with a lot of cars. And the office itself, like everywhere else, is small and cozy.
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Жангуль Б.
Level 2 Local Expert
December 28, 2022
Good afternoon! Terrible rates for sending a letter to a physical person.persons per company between Astana and Almaty 24,000 (Twenty-four thousand) tenge. Today I wanted to call a courier, the operator shocked me with the prices. I wonder where these prices come from? And who oversees them? The letter is simple and even on the territory of Kazakhstan, it's too much
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1
Владимир Терехов
Level 8 Local Expert
December 22, 2023
Excellent, I recommend it. They will always help
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Алем Ергалиев
Level 10 Local Expert
August 23, 2022
Excellent service - the parcel was delivered at the branch on Friday - almost from the plane, although delivery to the address was scheduled for next Monday
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Артем С.
Level 7 Local Expert
November 28, 2022
The parcel arrived from Farfetch to Kazakhstan in 3 days, after which it stayed at customs for another week and a half. Real turtles, you need to look for such lazy people.
DHL Korea-USA delivers in 2 days, when there was an international delivery in Russia, the time frame for the example of the USA-Moscow is 5 days. But two and a half weeks, I have not seen this yet.
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2
Игорь Бережко
Level 3 Local Expert
March 9, 2023
The stated terms of expressmail exceeded 4 times. The payment was taken in full. Have you offended yourself
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1
Инкогнито 2450
Level 2 Local Expert
February 14
Very good work of the staff.
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Ismailova Shaxina
Level 6 Local Expert
November 11, 2022
Excellent staff))) although my case did not concern them, they sent me everything clearly. Thank you girls😘
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1
Gulnara Khassenova
Level 3 Local Expert
November 8, 2022
Good service. Polite staff
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Жулдуз Тастемирова
Level 7 Local Expert
August 27, 2021
I liked DHL mail very much, quickly and comfortably!
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2
Mihalych
Level 23 Local Expert
January 24
Thanks to the employees, you are the best.
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Данияр Сардарбеков
Level 5 Local Expert
July 15, 2020
Dhl couriers threw with delivery, I had to go to this office, it turns out there are a lot of thrown there. The service is long, we searched for the parcel for 10 minutes, including 2 weeks of waiting for delivery. Prices are akhtung, when I was sent a file with documents to Georgia for 21000 tenge! It seems to be a well-known brand, but such a great service.
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5
I A
Level 8 Local Expert
September 10, 2019
Terrible quality of service , ordered a stepson , allegedly chose the fastest option on the site . As a result, additional fees come up , deadlines are constantly increasing , they cannot clearly connect two words on the phone, they shift responsibility to the laws, customs to anyone. What is the point of paying money for supposedly high-quality service, hiding under the guise of a well-known company, if the quality leaves much to be desired and differs little from budget delivery?
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7
Елисей Пивоваров
Level 10 Local Expert
November 22, 2022
Super girls are working!
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richmond.time
Level 17 Local Expert
October 29, 2022
They don't send them to Russia.
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Руслан Л.
Level 3 Local Expert
June 11, 2022
They do not comply with the delivery time. Upset.
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2
erka959
Level 20 Local Expert
June 7, 2021
Everything is processed quickly and efficiently
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1
1
тип
Level 15 Local Expert
June 7, 2021
They deliver quickly , but a little expensive
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Ольга Пт
Level 10 Local Expert
August 12, 2020
Was. The office is like an office. Clear. Quickly. Politely.
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1
Oleg P.
Level 3 Local Expert
May 22, 2018
The product ordered from Italy reached Almaty in three days, where it stayed for 15 days!!! And it was delivered on the 17th day! A very long time!!!! In addition, it is necessary to clear the parcel in Almaty, and not in Astana (where the final addressee is located), additionally paying the services of a DHL broker (3500 tenge)!
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3
1
Коп Т.
Level 13 Local Expert
September 22, 2019
We have been looking for an entrance for a long time, but it is convenient so quickly, although all their services are expensive
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1
1
Aset
Level 6 Local Expert
April 16, 2021
There is something to work on
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1
Надежда Х
Level 7 Local Expert
May 27, 2021
Well done couriers!
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1
Айдос каракулов
Level 13 Local Expert
January 24, 2020
expensive can be found at a cheaper price
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1
Александр Барабанов
Level 9 Local Expert
February 18, 2020
It will be delivered quickly. Before the specified deadline