I am being treated with a drug that must be taken without skipping, it is available on prescription. The last prescription expired for a couple of days, and the new prescription begins to take effect two days later due to a medical error in the date, and the drug is already needed. My mistake is that I did not follow up that the new prescription has an error in the date, but there is a prescription, it is from a doctor, it is official, just the date is two days later. I am leaving for another country and the drug needs to be bought in Belarus, besides, this is the only pharmacy where this drug is available from all pharmacies in the city. The pharmacist categorically refused to sell the drug. I understand that there are certain rules, but, in my opinion, there may be some exceptions if there is a need for urgency, besides there is a recipe! And I would like health to come first, and not paper formalities. Even if it is categorically impossible to implement, which I am a little outraged, then I would like at least to get a normal explanation and a drop of human empathy from the pharmacist, and not rudeness and just categorical answers. Perhaps I ask a lot and no one owes me anything, but it is still very unpleasant that formalities come first, and not health and human understanding.
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Елена Дергачёва
Level 4 Local Expert
February 25
Very qualified specialists, polite and always help with any question.
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585005 Греб
Level 5 Local Expert
June 19
A good pharmacy
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Татьяна Витковская
Level 10 Local Expert
November 2, 2023
They are constantly trying to sell additional unnecessary medicines
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Евгений Кравченко
Level 5 Local Expert
May 25, 2023
Helped by the moment in choosing a medicine, it is important, especially when you are very ill!!
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Сергей
Level 13 Local Expert
April 24, 2022
Attentive and courteous staff. A good choice. Ordering via the website.
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Любовь Шишко
Level 10 Local Expert
August 18, 2023
They will tell you everything and prompt you
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jonhkonstantsin
Level 6 Local Expert
April 18
Good prices
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Стратег
Level 12 Local Expert
February 21, 2021
Very competent and friendly pharmacists. Excellent assortment. Well done!