Thank you very much, just a lot to the Dr. Smile clinic!!!
Special thanks to doctors Natalia Sokolko and Oksana Volodkevich, for their good attitude to patients, for caring for children, for the approach to children, interest in their comfort at the dentist and of course for professionalism! Thanks to these doctors, my child is not afraid of dentists and to treat teeth.
You are the best!🤍
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Елизавета Дементьева
Level 3 Local Expert
July 27
The administrators are completely inadequate. When I first went to the clinic, no one even asked if my tooth hurt. They just signed it up for a month in advance. OK, I waited for the recording. I liked the doctor Natalia Nikolaevna, but the hygiene was not done very well: she left the clinic and took out pieces of floss on her own. The last straw was today's appeal. I called the clinic with a very polite request to send my CBCT to the post office (I will clarify that the Romexis program allows you to do this and I even offered to help explain how to do it). The receptionist repeated to me three times on the phone, "We don't have such a technical capability," with sighs and hatred in her voice. I repeat, the program for snapshots has such an opportunity, they just don't want to do it. Customer focus is 0 out of 10, patient care is 0 out of 10. I ask the manager / director / chief physician to contact me to resolve the situation, because I need a picture by mail, I paid for it, but there is no way to use it, because there are practically no disk drives on any device now. The very fact that no one even tried to help, but just kicked off with ordinary phrases, is unpleasant.
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1
Abrikosoffa
Level 7 Local Expert
May 8
I want to sincerely thank you for such a cozy and calm tooth extraction)))
This is my first experience) and it was wonderful)
A very high level of service and professionalism of doctors.
And of course the atmosphere) wonderful conversations while anesthesia works from Soviet films to neural networks)))))
Thanks to Ilya Dmitrievich Mizhui and
Irina Shevtsova!