Doktor Motors

Rating 4.6
529 ratings
Rate this place

160 reviews

Level 7 Local Expert
October 16, 2023
Very well, I was in many stores in the city, I stopped at this, because high-quality selection, most sellers with not a little experience, I witnessed how a specialist let a client go in front of me in 2 minutes, giving all the details from memory (consumables). The only negative is a very frequent rush hour. You can stand for 10-15 minutes, once I stood for 25 minutes to a certain seller, I had a list of parts for the motor in front of me, but this is rather even a plus (not just like that, everyone goes here). A huge selection of small things, which is expanding. Very reasonable prices. Sellers offer options to choose from according to the price range, help with the choice - based on the experience of other customers. Strictly my opinion - 10 out of 5!
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Level 6 Local Expert
October 7, 2024
I always buy spare parts in this store.It is convenient to buy everything you need for a car in one place, plus a discount program, a nice bonus
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Level 6 Local Expert
February 25
The waiting time is from 5 minutes to an hour, the staff is polite, but there is also rudeness, spare parts do not always arrive on time, if in general the guys are trying well, there is something to strive for.
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Level 6 Local Expert
May 14, 2024
Excellent selection of products in stock and on order, friendly staff. Convenient location. The only parking place nearby (5 steps away) from the store may not be available during the market :)
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Level 15 Local Expert
December 4, 2024
Thanks to the guys for searching for spare parts. The best in Vitebsk. Sometimes there are misfires, but there are more positive experiences than negative ones.
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Level 6 Local Expert
November 4, 2024
A good store, I've been buying spare parts there for 7 years, I like everything, the parts always arrive on time!!good staff!!
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Level 8 Local Expert
December 15, 2024
they often bring the wrong thing. the prices for spare parts are inadequate, but everyone has them now. the advantage is that you can hand over unused spare parts and you can order rare spare parts for prepayment.
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Level 3 Local Expert
September 11, 2024
Something is disappointing about this store. You order a spare part and wait a very long time. You call and try to find out when it will be. All excuses to remote warehouses. Terrible attitude towards the client.
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Level 16 Local Expert
June 1, 2023
A great auto parts store. A large assortment is available, if not, you can pick it up in the morning at lunch. The prices are reasonable, there is a discount program. You can get a discount of about 11%. Managers have nerves of steel when accepting orders. They always call back if you haven't reached them. Sometimes a whole crowd gathers at the delivery of orders)))) As it is, everything is fine. Good luck and prosperity to you;)
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Level 8 Local Expert
July 25, 2024
There is a lot of unnecessary fuss in the store. The selection of spare parts is sometimes not correct, to put it mildly. Getting through the first/second time is fantastic. To be fair, they always call back, but usually they don't need to. The biggest plus is the very short delivery time. If you need it urgently, it's important.
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Level 3 Local Expert
June 20, 2024
The best car shop in our city!!! The guys are wonderful!!! They will always call back and clarify! Everything is fine!!!! I recommend this car shop to everyone!!!
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Level 7 Local Expert
December 27, 2024
I've been buying a winter washer here for six years, the guys have found options for all needs, respect for that.
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Level 3 Local Expert
July 6, 2024
Hello. I bought an oil pan drain plug from you. I went to the cashier to pay. The cashier offered to apply a discount card. I showed it in electronic form (electronic wallet). She said that you need to have a physical card. Why can't I use an electronic card? The store is a dinosaur. Not a polite cashier.
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Level 5 Local Expert
July 1, 2024
Queues can be quite long, of course, but the quality of service, the courtesy of the staff and the speed of delivery are great here
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Level 5 Local Expert
November 4, 2024
Long queues , with a discount of 11% it turns out cheaper without it , you can take it in others
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Level 5 Local Expert
November 9, 2022
The store is the best of its kind, excellent prices, sociable sellers, always prompt and help. We have made repairs, now it is even more pleasant inside. Sometimes there are controversial situations: everything is solved quickly and without nerves, the staff is very friendly in general. A very sweet girl is sitting at the checkout☺️
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Level 3 Local Expert
September 22, 2023
I've been buying spare parts from them for a long time. The work is done correctly. The prices are quite affordable. I recommend it! And the company will continue to work and expand the range. Good luck to everyone!
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Level 7 Local Expert
August 29, 2022
A store for those who appreciate their time and wallet. A car is not cheap to keep nowadays, and this auto parts store is probably the best in the city in terms of price (especially if you give an 11% discount) and prompt delivery. They make concessions to the client, in case of force majeure, in my case, they delivered the spare part to the service station for free, due to the fact that the goods did not arrive at the pick-up point within the specified time.
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Level 6 Local Expert
June 22, 2023
Dr. motors is an excellent car shop, as for me, not only do you order and if God forbid something did not fit, you can exchange it, but thank God the professionalism of the guys excluded mistakes, at least everything always suited me, so you ask something else at the moment of repair, they will always tell you how better or what can be replaced and which manufacturers are better in quality and what buyers take more , but just prices to find out that you are going to buy this or that part in the future that is already coming to wear
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Level 5 Local Expert
July 29, 2023
I ordered brake discs and pads. I waited for almost two months, they constantly fed me breakfast, they say they are about to arrive. As a result, when the order arrived, it turned out that the rear pads were put in a box with the inscription "front pads", that is, I received two identical sets. To change now and wait again for a month or two - there is neither time nor patience. It is better to pay more elsewhere, but get the right product on time. Also, as people wrote below, there are big problems with queues, servicing people. The only pleasant thing is the prices, but is it worth it?
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Level 2 Local Expert
July 5, 2024
The quality of work at a height, fast delivery, attitude to customers Very good, the staff is good!
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Level 8 Local Expert
August 22, 2024
A good store, the staff is polite, I will advise you and help you with the choice
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Level 7 Local Expert
November 20, 2023
Fast delivery, most of the next day after the order, smart managers. Prices are average in the city, but there are discount cards that give a discount of up to 9%.
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Level 6 Local Expert
April 2, 2024
A good shop with reasonable prices.If you don't buy something right away, you can order it in a short time.In general.....I recommend it!!!!!!
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Level 13 Local Expert
February 7, 2024
Well done! We have increased the number of sellers, divided the issue, do not regret discounts on the discount card and everything is there. Quickly! I recommend it!
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Level 7 Local Expert
May 19, 2023
A defective Bosch detonation sensor was sold at the end of February 2023. On March 3, 2023, I returned the sensor with filling out a quality control coupon (number 579) to be sent for examination to the manufacturer and told to call in 2 weeks, then a month later, then call every week. It doesn't fit in any gate! Two and a half months are fed with promises. They refuse to return the money for the marriage. If you have a conscience, please return the money for the part or order a working one instead. My quality control coupon number is 579.
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Level 7 Local Expert
August 2, 2023
A very good car shop, a selection of spare parts at a high level, friendly staff and responsive, delivery on time that is negotiated
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Level 10 Local Expert
July 19, 2024
The choice of spare parts is huge, the prices are not bad, but there is a very long waiting time if there is a queue. And she's always there
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Level 9 Local Expert
December 15, 2022
The staff is on top, the quality of work is on top, the relationship is on top .....and so on. and the tp would have rated it higher. At the expense of queues, as soon as you get there, there is a huge number of waiting customers, so without queues, no matter how, given the square footage of the room and the number of staff, the guys will rake in all 300%. I strongly recommend it. I really want to put 1, so that sometimes I just don't stand in line))) Although I doubt that this would have affected the number of customers for the worse.
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Level 4 Local Expert
July 16, 2023
Even in the absence of queues, you will not be in a hurry to be served, consultants make a busy appearance as much as possible. They always try to sell the product more expensive, not knowing whether it is actually effective (either they are not car enthusiasts themselves, or they do not receive feedback from customers, and to be honest, they do not want to return with their service anymore)
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Level 3 Local Expert
April 13, 2024
The office does not work, I have already dialed 7 times, they did not even call back, this is not the first time, it is probably necessary to cut the staff so that they respond faster
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Level 8 Local Expert
June 21, 2022
A wide range of spare parts search, responsive sellers, price selection of an instance, there is a refund, there is an exchange. It works around the clock, it is convenient to approach on Monday when the market is empty, an expanded corridor of ticket offices.
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Level 10 Local Expert
September 23, 2023
The store started its activity with big discounts and people went. And he did it right. People are still shopping, although the price of the product is not as tempting as in previous years.
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Level 13 Local Expert
April 16, 2024
Great store! Good prices! There is everything! And what is not there will be delivered in the shortest possible time!
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Level 9 Local Expert
October 1, 2023
The ubiquitous problem with queues. Why it is impossible to make a queue one by one, and not by the fact of a vacated employee. Otherwise, you can stand longer in one window, during this time two or three people pass in the neighboring ones).
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Level 8 Local Expert
October 22, 2022
I ordered a spare part, arrived the next day, signed up for service, began to change the net spare part visually one in one by 2 cm shorter without removing it, I could not determine, the car was hanging on the lift, they say there is nothing to replace it with, the service billed a huge spare part, put the old one, came to them to give the spare part and then the most interesting thing began I put the spare part on the table, and some kind of chu came.. I took it away without asking, I waited for a while, I couldn't stand it, I said to return the money and they tell me what and for what, after an hour and a half they figured it out, I ask who is to blame for the mistake and will pay, the buyer replied it's just terrible, I think they should pay for their mistakes.
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Level 2 Local Expert
July 27, 2022
I rarely use this store, but in July 2022 I had to apply twice for spare parts, and both times there was only one negative from communicating with the menzhars. On July 25, I turned to the seller with a selection of rems. a set for the rear beam to the Peugeot 206, the seller by wine.I typed the code into the computer program, where the rear beam was highlighted. I pointed with my finger at the drawing of the necessary notes.I said that I needed 2 sets of bearings, two end tubes per beam. the seller wrote everything down and assured me that the spare parts would be delivered on July 27. after a while, the seller called me and said that it was necessary to make an advance payment in the amount of 43 rubles. Which I did. On July 27, after a call from the store, I came for spare parts and was shocked when they brought me a torsion shaft, which was out of the question, and three sets of bearings, as it turned out later, too, of the wrong size. It seems that the store is staffed not by specialists, but by consultants.
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Level 6 Local Expert
July 20, 2024
A good spare parts store quickly and efficiently.
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Level 6 Local Expert
March 27, 2024
Normal prices, but a lot of people need to wait often there is no normal work on the phone they call back for a long time
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Level 3 Local Expert
October 28, 2023
Everything is cool. Competent guys, they will tell you, they will tell you, they will advise. Only the queues are very long.
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Level 2 Local Expert
September 28, 2023
The staff of the store, attentive to visitors, and professional attitude, always try to help
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Level 6 Local Expert
August 31, 2024
I bought oil - normal prices, there is a choice.
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Level 6 Local Expert
February 11
Always great service!
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Level 12 Local Expert
November 29, 2021
I constantly shop at this car shop. There is a small drawback - there are always enough people there. But the queues disperse quickly, sellers work without delay and delays. There have never been any problems with the product. There is a delivery of auto parts. A discount card with constant use gives a good cumulative discount. That's what you need. The store is in a convenient location.
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Level 5 Local Expert
December 28, 2022
The waiting time can be 5 minutes or maybe 30 minutes , the attitude to the customer is decent, spare parts are delivered either on the day of the order or the next, a lot of things are available, tools, varnishes, putty and many other goods are also available, the staff is responsive,
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Level 2 Local Expert
May 16, 2022
I've been buying spare parts in this store for decades. I serve two cars. Three months ago, I purchased the part in advance, although I understood that it would not be possible to change it immediately. There was a period when it was not clear what was going on with the spare parts market and the exchange rate, because of the war, I wanted to hedge my bets. Three months later, I arrived in RB and the spare part did not fit. By the way, in 30 percent of cases it happens here, well, it happens and it happens. And here is a situation where a combination of circumstances and...... Alas, the spare part cost 200 rubles and I was told that not only they could not refund the money, but they would not replace the spare part. 200 rubles minus. And I think it's their mistake. When ordering the wrong part, they had to at least replace it. But alas. Nothing, no money or other spare parts for this amount. I am very unhappy. I am sure that this was the last purchase in this place.
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Level 10 Local Expert
June 13, 2024
Good store, convenient location.
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Level 3 Local Expert
August 24, 2022
The store is good in terms of goods, but the organization of sales and customer service is a STONE AGE COLLECTIVE FARM!!! There is no customer service queue in principle. It's called as lucky. I came in tonight counting on the fact that there were fewer people, but there were also one and a half sellers. One is on the phone, another is moving goods from place to place, the third was working with a client. I waited for 40 minutes and did not wait for a single seller. And there was no queue. It is better to order it yourself on the Internet.
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Level 5 Local Expert
June 27, 2022
A good car shop. Discount system for regular customers. A wide range of materials, tools, and technical fluids are available. The disorganization of the queue is disappointing. It takes a lot of time to order spare parts. An electronic queue would be suitable for this store.
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Level 11 Local Expert
September 12, 2023
Convenient location, but there is always a queue, they call back only in the evening after 21.00, and so everything can be ordered or upon availability
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