Doktor Motors

Rating 4.7
560 ratings
Rate this place

172 reviews

Level 8 Local Expert
May 7
Nice, convenient store. Competent staff, they will help, prompt, and orient you on the price. A small disadvantage is that a small queue often forms, but this problem is due to the influx of customers, not the fault of consultants. You just need to choose the right time to visit, and in general, thank you for your work.
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Level 5 Local Expert
May 3
The most disgusting store!!!! 8 sleepy flies! In general, he is sitting on the issue, selling spare parts. You're standing in line, it's not clear why. People come in from the street and buy, and you stand there like a moron!!!only the cashier tries to move faster and somehow disperse the crowd.I was there last time . I don't recommend it to anyone if you value your time!!!!!
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Level 10 Local Expert
March 8
I have been using the services for a long time, everything is fast, high-quality, polite. They will always select the product according to the means of each buyer.
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Level 15 Local Expert
December 4, 2024
Thanks to the guys for searching for spare parts. The best in Vitebsk. Sometimes there are misfires, but there are more positive experiences than negative ones.
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Level 6 Local Expert
May 14, 2024
Excellent selection of products in stock and on order, friendly staff. Convenient location. The only parking place nearby (5 steps away) from the store may not be available during the market :)
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Level 16 Local Expert
June 1, 2023
A great auto parts store. A large assortment is available, if not, you can pick it up in the morning at lunch. The prices are reasonable, there is a discount program. You can get a discount of about 11%. Managers have nerves of steel when accepting orders. They always call back if you haven't reached them. Sometimes a whole crowd gathers at the delivery of orders)))) As it is, everything is fine. Good luck and prosperity to you;)
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Level 7 Local Expert
December 27, 2024
I've been buying a winter washer here for six years, the guys have found options for all needs, respect for that.
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Level 6 Local Expert
October 7, 2024
I always buy spare parts in this store.It is convenient to buy everything you need for a car in one place, plus a discount program, a nice bonus
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Level 8 Local Expert
July 25, 2024
There is a lot of unnecessary fuss in the store. The selection of spare parts is sometimes not correct, to put it mildly. Getting through the first/second time is fantastic. To be fair, they always call back, but usually they don't need to. The biggest plus is the very short delivery time. If you need it urgently, it's important.
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Level 3 Local Expert
June 20, 2024
The best car shop in our city!!! The guys are wonderful!!! They will always call back and clarify! Everything is fine!!!! I recommend this car shop to everyone!!!
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Level 4 Local Expert
April 6
The cheapest spare parts, a lot in stock and everything on order, but very slow
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Level 3 Local Expert
March 11
It's a great store. The guys are sorting it out. They're polite. If something is missing, it is delivered the next day.
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Level 3 Local Expert
July 6, 2024
Hello. I bought an oil pan drain plug from you. I went to the cashier to pay. The cashier offered to apply a discount card. I showed it in electronic form (electronic wallet). She said that you need to have a physical card. Why can't I use an electronic card? The store is a dinosaur. Not a polite cashier.
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Level 3 Local Expert
September 11, 2024
Something is disappointing about this store. You order a spare part and wait a very long time. You call and try to find out when it will be. All excuses to remote warehouses. Terrible attitude towards the client.
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Level 9 Local Expert
March 13
High-quality service of qualified specialists!!!
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Level 6 Local Expert
February 25
The waiting time is from 5 minutes to an hour, the staff is polite, but there is also rudeness, spare parts do not always arrive on time, if in general the guys are trying well, there is something to strive for.
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Level 5 Local Expert
November 9, 2022
The store is the best of its kind, excellent prices, sociable sellers, always prompt and help. We have made repairs, now it is even more pleasant inside. Sometimes there are controversial situations: everything is solved quickly and without nerves, the staff is very friendly in general. A very sweet girl is sitting at the checkout☺️
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Level 7 Local Expert
August 29, 2022
A store for those who appreciate their time and wallet. A car is not cheap to keep nowadays, and this auto parts store is probably the best in the city in terms of price (especially if you give an 11% discount) and prompt delivery. They make concessions to the client, in case of force majeure, in my case, they delivered the spare part to the service station for free, due to the fact that the goods did not arrive at the pick-up point within the specified time.
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Level 2 Local Expert
July 5, 2024
The quality of work at a height, fast delivery, attitude to customers Very good, the staff is good!
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Level 5 Local Expert
July 29, 2023
I ordered brake discs and pads. I waited for almost two months, they constantly fed me breakfast, they say they are about to arrive. As a result, when the order arrived, it turned out that the rear pads were put in a box with the inscription "front pads", that is, I received two identical sets. To change now and wait again for a month or two - there is neither time nor patience. It is better to pay more elsewhere, but get the right product on time. Also, as people wrote below, there are big problems with queues, servicing people. The only pleasant thing is the prices, but is it worth it?
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Level 8 Local Expert
August 22, 2024
A good store, the staff is polite, I will advise you and help you with the choice
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Level 13 Local Expert
February 7, 2024
Well done! We have increased the number of sellers, divided the issue, do not regret discounts on the discount card and everything is there. Quickly! I recommend it!
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Level 7 Local Expert
August 2, 2023
A very good car shop, a selection of spare parts at a high level, friendly staff and responsive, delivery on time that is negotiated
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Level 9 Local Expert
December 15, 2022
The staff is on top, the quality of work is on top, the relationship is on top .....and so on. and the tp would have rated it higher. At the expense of queues, as soon as you get there, there is a huge number of waiting customers, so without queues, no matter how, given the square footage of the room and the number of staff, the guys will rake in all 300%. I strongly recommend it. I really want to put 1, so that sometimes I just don't stand in line))) Although I doubt that this would have affected the number of customers for the worse.
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Level 10 Local Expert
July 19, 2024
The choice of spare parts is huge, the prices are not bad, but there is a very long waiting time if there is a queue. And she's always there
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Level 4 Local Expert
July 16, 2023
Even in the absence of queues, you will not be in a hurry to be served, consultants make a busy appearance as much as possible. They always try to sell the product more expensive, not knowing whether it is actually effective (either they are not car enthusiasts themselves, or they do not receive feedback from customers, and to be honest, they do not want to return with their service anymore)
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Level 8 Local Expert
June 21, 2022
A wide range of spare parts search, responsive sellers, price selection of an instance, there is a refund, there is an exchange. It works around the clock, it is convenient to approach on Monday when the market is empty, an expanded corridor of ticket offices.
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Level 9 Local Expert
April 27
Any spare part will be delivered quickly.
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Level 3 Local Expert
April 13, 2024
The office does not work, I have already dialed 7 times, they did not even call back, this is not the first time, it is probably necessary to cut the staff so that they respond faster
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Level 10 Local Expert
September 23, 2023
The store started its activity with big discounts and people went. And he did it right. People are still shopping, although the price of the product is not as tempting as in previous years.
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Level 9 Local Expert
October 22, 2022
I ordered a spare part, arrived the next day, signed up for service, began to change the net spare part visually one in one by 2 cm shorter without removing it, I could not determine, the car was hanging on the lift, they say there is nothing to replace it with, the service billed a huge spare part, put the old one, came to them to give the spare part and then the most interesting thing began I put the spare part on the table, and some kind of chu came.. I took it away without asking, I waited for a while, I couldn't stand it, I said to return the money and they tell me what and for what, after an hour and a half they figured it out, I ask who is to blame for the mistake and will pay, the buyer replied it's just terrible, I think they should pay for their mistakes.
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Level 13 Local Expert
April 16, 2024
Great store! Good prices! There is everything! And what is not there will be delivered in the shortest possible time!
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Level 9 Local Expert
October 1, 2023
The ubiquitous problem with queues. Why it is impossible to make a queue one by one, and not by the fact of a vacated employee. Otherwise, you can stand longer in one window, during this time two or three people pass in the neighboring ones).
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Level 8 Local Expert
February 11
Always great service!
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Level 6 Local Expert
March 27, 2024
Normal prices, but a lot of people need to wait often there is no normal work on the phone they call back for a long time
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Level 2 Local Expert
September 28, 2023
The staff of the store, attentive to visitors, and professional attitude, always try to help
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Level 4 Local Expert
March 11
A very good navigator
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Level 5 Local Expert
January 28
A good store Large selection of auto spare parts
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Level 5 Local Expert
December 28, 2022
The waiting time can be 5 minutes or maybe 30 minutes , the attitude to the customer is decent, spare parts are delivered either on the day of the order or the next, a lot of things are available, tools, varnishes, putty and many other goods are also available, the staff is responsive,
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Level 18 Local Expert
April 14
Great store, helpful staff
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Level 3 Local Expert
August 24, 2022
The store is good in terms of goods, but the organization of sales and customer service is a STONE AGE COLLECTIVE FARM!!! There is no customer service queue in principle. It's called as lucky. I came in tonight counting on the fact that there were fewer people, but there were also one and a half sellers. One is on the phone, another is moving goods from place to place, the third was working with a client. I waited for 40 minutes and did not wait for a single seller. And there was no queue. It is better to order it yourself on the Internet.
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Level 5 Local Expert
June 27, 2022
A good car shop. Discount system for regular customers. A wide range of materials, tools, and technical fluids are available. The disorganization of the queue is disappointing. It takes a lot of time to order spare parts. An electronic queue would be suitable for this store.
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Level 10 Local Expert
June 13, 2024
Good store, convenient location.
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Level 7 Local Expert
April 11, 2024
Excellent specialists who know their business! But!It can be a long time to wait!
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Level 11 Local Expert
February 2, 2024
polite and competent consultants, normal, not overpriced prices
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Level 3 Local Expert
March 16, 2024
It is impossible to get through. There are so many numbers and no one answers. They call back at the end of the working day
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Level 12 Local Expert
May 26, 2022
This store is 100% satisfied. I buy spare parts if necessary. The quality of the product corresponds to the price tag. One of the disadvantages of the queue. Of the advantages, they quickly bring the right product, a large assortment!
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Level 2 Local Expert
November 9, 2022
I ordered a belt, they said it would be delivered by 13:00. I came to pick it up, like he's on his way. Pay and we will bring you home within 1 hour and 30 minutes. Okay, I paid for it. At 18:00 I'm calling, no one picks up the phone. As a result, it was barely delivered at 19:20. That's what I understand for an hour and a half
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Level 7 Local Expert
July 22, 2024
A good car shop, there may be queues during rush hours. There was a jamb when selecting the stabilizer rod - the necessary part was brought directly to the lift.
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Level 3 Local Expert
August 21, 2023
I never get through, they call me back after seven hours, the staff is lousy. I have a very bad opinion about the store.
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