The choice of linoleum is wide, but the quality of service is excellent
They promised to bring the linoleum on Friday, but in the end they brought it on Saturday. This is an important point here because we have clarified several times that we definitely need it on Friday, because we are moving. I was convinced that we would deliver 100% of everything by 18:00.
On Friday, I got a call around 20-21 and was told that it was "not so cut off in the warehouse." That is, I was informed not at 17, an hour before arrival, not at 18 o'clock, but late in the evening that no one would arrive and they would bring me the next day. The movers brought everything the next day, but they were very drunk, so considering all the circumstances, we can assume that on Friday they got drunk and decided not to take it, although I thought that the seller heard me when I said about the urgency. Also on Saturday, I ordered additional skirting boards (because I hadn't measured them before). And there was no limit to my joy when they told me that they would bring linoleum. Only they didn'T bring ALL the fittings, even here they messed up))
When I was in the store, the girl was constantly on the phone in the working moments/ conversation with girlfriends mode (apparently she is the owner of the store) and most likely all the shoals are because of this. Plus, on the phone, some eternal shoals of employees were discussed, of course it happens… But not 2 times in one order)))
The choice and prices are the same as in other similar stores, so I don't see the point in buying here with such a service.
By the way, they recommended an ANALOG of Yutex in all its characteristics, which breaks and creases. And when the cat runs, it leaves holes with its claws. Mom had much cheaper linoleum at home for 20 years and there was no such thing
See original · Русский
Show business's response
Lena Runetz
Level 9 Local Expert
September 5, 2024
Great, the girl Natalia is generally well done, took a lot of time to help in the selection of linoleum, was patient)). The prices are good, the delivery is clear.
See original · Русский
Show business's response
Николай W.
Level 2 Local Expert
December 10, 2024
The service and quality of service are excellent.
Three orders, all completed without any problems. They are doing more than they promise.