Dora
Address
Contacts
+7 (778) 002-03-32
Show phone
Business hours
24 hours
Directions
Улица Аблязимова
99 m
64 reviews
November 12, 2024
A nice hotel, a cozy hotel. I really liked that the price includes a swimming pool and breakfast (buffet). We went with the children to a dance competition, the staff was responsive and attentive, and they gave water to our girls, and set up the iron. One caveat is that our room was next to the fitness room, and early in the morning we woke up to loud music - but we woke up early.
See original · Русский
March 14
The price/quality ratio is the main plus!!! On the highway, a standard overnight stay costs so much, and here there is a swimming pool and sauna, a hammam and breakfast are included in the price! A separate plus for the smoking room on the 4th floor!!!
ps the review above was left by me based on the results of repeated stays in 2023-2024. and I set a solid 5 mark.
Now in March 2025, while living here once again, I was very upset with the attitude of the staff, both at the hotel reception and at the fitness center.
The pool is free, but when we went down to the pool in our dressing gowns, they demanded that we pay 6,000 tenge for the caps!!! This is more than half of the cost of accommodation!!
To the question of how, if you have requirements for caps, there should be free disposable ones (albeit inconvenient ones)!!!
The reception girl on the 2nd floor reported that there are disposable ones at the reception on the 4th floor. I went there, and they told me (literally) :
"The girls from the 2nd floor took all the free disposable hats for themselves and gave me 400 tenge to sell other disposable ones!!!! "
I bought it, the question is not about money, but about the attitude towards the guest, I have to get money out of his underpants for his "gray hat scheme".
Next, upon arrival at the pool, there were no towels, they told me to go back to the 4th floor... It's simple...
Allegedly, go to the massage area yourself across the street, even in dressing gowns or in underpants, although the SPA reception assured us that the hotel staff should escort you and there is a passage inside the building.
Dear owner of this complex, take note, because there is no worse when you put your soul and money into your favorite business, and some smart guys spoil everything because of incompetence or laziness or greed.
See original · Русский
November 2, 2024
Great hotel! For this amount, a nice large swimming pool with a hammam and sauna is included. The breakfast is very tasty! I liked everything very much! I will definitely come back next time!
See original · Русский