Upon arrival in Minsk, we purchased 2 excursions. The operator's girlfriend, unfortunately, I do not remember the name.. She explained that 1 excursion from the railway station and at the same time from the hotel Belarus, gave additional pieces of paper how to get through and the address of the hotel, highlighted all the phones on duty with a marker. Early in the morning we drove up to the Belorus hotel and as it turned out there were 3 buses wrong, but there are no our names, calling the number indicated in the receipt, no one answered the phone, called another number and we were told that your bus left the railway station! The operator called at 9 a.m. and started swearing that it wasn't her fault that we went there. I have one question and who is to blame, from where could I come up with this that I need to go from the hotel Belarus? The operator girl has confused everything and does not admit her guilt! We were refused a refund, and this is not a small amount of money 12t.r rus.
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Жизнь Прекрасная
Level 7 Local Expert
November 21, 2023
To begin with, I advise everyone to go on a sightseeing tour of Minsk, get to know the beautiful city better, I was lucky, the group was not big, the minibus, the guide is wonderful!!! My second trip was "Mir and Nesvizh", after the tour there was a pleasant aftertaste, the guides are excellent, the lunch is delicious. And yet, I would like to advise three excursions, where I also want to return again and again, this is to "Novogrudok", I want to highlight the art gallery of K. Kachan, (Belarusian artist) his wife conducted an excursion, gave tea with her homemade cakes, I really liked the city, I advise from the heart, "Sula History Park" is magnificent a sample of the manor culture of Belarus, lunch was in a restaurant, very tasty!!! and the "Belarusian Mosaic", where we visited the churches and Oginsky manor in the heart, is also a delicious lunch!!! thank you very much to Dortur for the excursions!!! You are wonderful!!!
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Оксана Маргелова
Level 2 Local Expert
September 12, 2024
We went today on 12.09.2024 on an excursion to Khatyn. During the course of the bus, they wanted to take the front seats behind the driver (they were free, they had a good view), so the guide, Irina, did not let us in, explaining that there were many empty seats on the bus. This is the first time we have met with such rudeness, which means that the guide did not want anyone to sit there. As a result, her stole was lying there the whole trip. What does it mean?We did not pay for the tour cheaply and at the same time we are not allowed to go to places where we would like to sit. It was very unpleasant, all the impressions about the tour were spoiled, and the mood was the same.
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Вера Лаубах
Level 7 Local Expert
October 11, 2024
Walking distance. A large selection of excursions. Smart, well-read and knowledgeable guides. Good buses. I liked everything. We took an overview, Khatyn and castles. We recommend it
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Светлана Беляева
Level 4 Local Expert
September 1, 2024
When I come to Minsk, I always travel around Belarus with the company "Dortur". All trips were held exactly on schedule, the excursions were very informative, interesting, and comfortable.
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Светлана Алексеенко
Level 13 Local Expert
August 19, 2023
I have ordered three excursions in this tourist company. I liked all the excursions very much. Two of these excursions were to other cities, which were reached by comfortable buses. The guides who accompanied us are professionals.
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Ольга Коздерко
Level 19 Local Expert
April 15, 2024
There are many interesting excursions. The overview of Minsk on a double-decker bus is especially impressive
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Светлана Волкова
Level 3 Local Expert
April 15, 2023
thank you very much! We arrived early in the morning and contacted the office. We bought an overview of Minsk, I still remember how clearly it was, we met with Lukashenko's motorcade)) We immediately booked tours of the castles! The food, the quality, the views are excellent. I want to repeat it!
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Станислав Я.
Level 4 Local Expert
August 18, 2022
I can't say anything about the excursions themselves, because it didn't come to them because of the boorish attitude of the staff to customers!! Extremely unfriendly Balzac-aged ladies work in the office at the Minsk railway station, who will talk on the phone for a long time in the presence of customers (well, of course, they have already come, where will they go), then, in the style of classic Soviet saleswomen, they will be outraged that you move around the "office", although there are no restrictions and partitions there! In general, I advise you to buy a ticket from their colleagues to the ODO "Viapol", it's not far and cheaper there! There are friendly girls in it, they will tell you everything and will not make you wait until they chat on the phone...the attitude towards the client is more attentive, professional and interested! And the management of the Department is kindly asked to pay attention to their habalok saleswomen who are tired of work! Although I won't say about all of them, I only came across one!))
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Елена Н.
Level 4 Local Expert
September 14, 2021
I don't write reviews very often. Time passes, impressions fade, emotions fade and I don't want to write anymore.
Therefore, I am writing on fresh tracks. Because I am very glad that I realized my dream of visiting St. Petersburg.
It's not easy to decide on a trip at a difficult time, but I can't imagine my life without new experiences, new routes.
And so, about Peter. The choice fell on the agency "Dortur".
First, moving by train, at night. How cool it is to go to bed in Belarus and wake up in Russia, in St. Petersburg.
Secondly, I have already traveled with this agency to Gervyaty once.
It is clear that the time on the road passed unnoticed, calmly. We lived in the Moscow hotel, in the city center, the rooms are excellent, the view from the window is amazing, the breakfasts are buffet, varied and delicious. By the way, of the 3 dinners, two were also buffet-style.
The high-altitude tour service, a comfortable bus, excellent guides, especially liked Olga, who conducted a sightseeing tour and accompanied us on trips, and Nina Petrovna from Peterhof.
The program is rich and interesting, especially liked the excursions to the Catherine Palace and Peterhof.
There was also free time, in which we walked almost the entire Nevsky Prospekt, went on an excursion to the Church of the Savior on Spilled Blood, sat in a cafe. And our hotel was located opposite the Alexander Nevsky Lavra, of course, we visited there. There was also time for shopping.
In general, the trip was a success. I would like to thank Kristina Polyakova, who accompanied us from the travel agency "Dortur", responsible, attentive, friendly.
Perhaps I will contact this travel agency for new impressions and positive emotions.
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Валентина Прокофьева
Level 6 Local Expert
September 2, 2024
They work remotely
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Алексей Бабий
Level 17 Local Expert
July 2, 2022
Very interesting excursions, trained staff, will always help you choose the route
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Мария Ковалёва
Level 8 Local Expert
September 18, 2019
A wonderful agency with wonderful tours. Excellent hotels, delicious food, comfortable buses, and what wonderful guides (guide Mikhail from Brest). Belarus is a miracle that I fell in love with at first sight, and Dorthur helped me in this. (sincerely, Maria Kovaleva, tour from August 21 to 25, 2019: Grodno- Brest- Minsk- Dudutki- Nesvizh). Thank you very much! I will definitely come to you again.
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Таня Ю.
Level 2 Local Expert
September 12, 2019
We visited the Minsk sightseeing tour. A complete disappointment.
Well, first of all, to put 20 people in a typical minibus like this-well, soooo, a very cool view from the window of passing cars.
Secondly. The guide told everything as if for herself, those who were sitting at the end did not hear the beginning, but actually the point of listening to the ending if you did not hear the beginning?
Thirdly, the price of the review is ~ 700 Russian rubles. Such an excursion in Moscow on a normal bus with an excellent guide cost 400 rubles. In general, the only advantages are stops where you could safely walk and see the sights yourself
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Ольга Куликова
Level 19 Local Expert
November 21, 2021
Excursions around Minsk on a double-decker bus are interesting
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Алексей
Level 7 Local Expert
January 4, 2020
The sightseeing tour is useless, galloping around the city on a cramped minibus, practically nothing is visible through the windows, the driver is driving fast, the guide does not keep up with him, it's a pity not for money, but for 3 hours of lost time
I can't say anything about country excursions
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Дмитрий Лущицкий
Level 3 Local Expert
April 12, 2023
Well done
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iwan c.
Level 4 Local Expert
September 6, 2019
good service\There was a guided bus tour of Minsk. It was interesting.
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игорь зеелов .
Level 17 Local Expert
July 21, 2019
11 hour tour of the World of Nesvizh class.
Adequate information is enough .Can