Excellent. The staff is extremely professional , kind and friendly. The reception is very welcoming and helpful. I would really recommend this place to anyone.
Show business's response
нина калиновская
Level 14 Local Expert
August 9
The advantages are insignificant.There is parking.good location.The interior is not bad.the disadvantages are significant.it all starts with the administrator.Disgusting, I'm sorry.he does not know how to communicate with visitors from the word at all.She is happy, rude , indifferent.He doesn't hear or listen.He doesn't communicate.but she represents the clinic. I brought a kitten I caught on the street, and she said that the clinic does not work with such people and it is necessary to go to the state.What is this?!the second disadvantage .the doctor is quite inattentive.He refused to do an analysis, made a diagnosis by eye, i.e., in fact, he said he was healthy.after visiting another clinic, this was refuted.so that's the impression.It turns out that this clinic disdains to accept and treat domestic animals.Well, thank you.thrive on.
See original · Русский
1
Show business's response
Danila Gran
Level 3 Local Expert
July 21
We arrived late, at night, received without problems, friendly and responsive staff, without problems and professionalism did the necessary procedures, gave recommendations, everything is clear and to the point, the impressions are good!
See original · Русский
Show business's response
Татьяна
Level 3 Local Expert
July 21
My cat is being treated for kidney lymphoma at this center on Melnikaite 8a. The clinic staff is wonderful! Our doctor Gleb Eduardovich Eidin is a very sensitive professional in his field! I know that my cat is in good hands ♥️
See original · Русский
Show business's response
Дмитрий Юницкий
Level 5 Local Expert
May 3
An excellent clinic with excellent and sensitive and, most importantly, responsive specialists - they are always ready to explain a hundred times, if necessary, the same thing, if only you would understand what they wanted to convey to you. Although we rarely go there, we can always leave our cat with full confidence to the specialists of this clinic without worrying about anything)
And what about prices - in my opinion, full compliance with the expression "price-quality".
Thank you for everything)
See original · Русский
Show business's response
Лера Соболева
Level 2 Local Expert
July 20
The best clinic in the life of our cats! Such a sensitive and attentive attitude to animals greatly reduces the amount of stress that cats could get from a visit to the doctors. The consultations are always very detailed, and the recommendations are clear. We sincerely thank our beloved doctors Galina Alekseevna and Ilya Mikhailovich ❤
See original · Русский
Show business's response
Ирина Резникова
Level 4 Local Expert
August 23
Thank you very much to all the clinic staff. We all saved our dog together. Professional, quick help, and kind participation!
See original · Русский
Show business's response
Маргарита Ц.
Level 6 Local Expert
July 22
Gleb Eduardovich is so far the best veterinarian we've ever been to. Treat patients carefully, explain everything in detail. Thanks!
See original · Русский
Show business's response
Егор М.
Level 7 Local Expert
February 13
A very good clinic! As soon as the kitten appeared in the house, I only go there. I was only in another place once, I won't trade it anymore)))
I get vaccinations and general checkups with my cat every year. We have recently encountered an illness. On the same day, we made an appointment, had an examination, ultrasound, injections, and the doctor prescribed treatment. A month of treatment and diet, urolithiasis has passed, Thank you very much! After treatment, a second ultrasound was performed, everything is fine, recommendations on how to live on were also given
See original · Русский
1
Show business's response
Maria
Level 3 Local Expert
January 19
In general, being grateful, and not grabbing what you got, what you were lucky with, and what you were helped with, is a separate thing.
Today I called our vet clinic, where they helped us with the Cat (she is a girl, but a kid, because the Cat (in a skirt)) to thank the staff for their kindness, participation and responsiveness, as well as an individual approach to Mota (ask, shuffling your foot in a curtsy, to Matilda).
Our wonderful doctor himself asked after a while to tell us "how are you?" when he let Motya and me go, who then had two teeth pulled out under anesthesia, and before that we came with a flux. We promised. Many people might not have done this, because there is no problem anymore, why waste time, and there is no time for this in the pre- and New Year's puffs.
For me, it's just some kind of inner need to return to the person, the experience, the situation with gratitude.
I called and talked to the administrator, who listened to us very carefully that evening (not like it was in another vet clinic). I started the conversation by asking if she remembers the brown Oriental Motya (she also loves this breed and fell in love with Motka instantly, so I came in with trumps - I must remember)? It was also a verification question, because there are two administrators working there, I wanted to communicate personally with "ours". A wonderful woman remembered everything and recounted our condition as if it were yesterday (several weeks have passed for a moment, and we are not the only patients there). Then, and then I said that we were happy that we got into her and our doctor's hands. That we (well, Motya, I just caught a cold) are completely healthy, crunching dry food and running around the house, chasing Asi's curly ass (our second cat).
It was a pleasant conversation and a wonderful conversation. We wished each other good health and met only for vaccination, sent greetings to the doctor (his shift is tomorrow), then switched to the fact that we wish the veterinary clinic healthy patient tails. And I shared the information that I would be happy to recommend contacting them if someone has to.
Service and care for 10 out of 10.
Here is our clinic: Minsk-Melnikaite Branch (VetProfi),
Here is our doctor: Khotko Andrey Georgievich
But I didn't ask our administrator's name again, but that doesn't make her any less beautiful. Therefore, if you come or call and get to her to make an appointment, send greetings from the "Brown Oriental Moti", if she remembers - she! 😊
See original · Русский
3
Show business's response
nina s.
Level 3 Local Expert
July 20
I went to the clinic for the first time. I am satisfied with the service, a pleasant competent doctor, Ilya Mikhailovich Alyoshin.
We will contact you again.
See original · Русский
Show business's response
LuSeR LoL
Level 2 Local Expert
July 21
A good vet clinic, friendly doctors and people at the reception will explain and clarify your questions. Animals are greeted with a smile.
See original · Русский
Show business's response
Анжела К.
Level 2 Local Expert
September 6, 2023
I got to the clinic by accident after reading the reviews. I have a lot of animals and have traveled to almost all clinics in Minsk and beyond. I was pleasantly surprised that the goal of the clinic is not to breed a client for money, but to help a pet and for a completely adequate price. today I took Ariha rct for brushing teeth and removing papillomas. Excellent doctors! Andrey and Olga are professionals in their field! They won't let the patient go until they do everything possible for him. I am glad that there is a place where they will help and save! Thank you very much!!!
See original · Русский
5
1
Show business's response
Тойво Калевальский
Level 6 Local Expert
May 7
Everything is great, the service is very good.
There was a question with the cat's eyes, they examined everything, did the necessary tests, gave recommendations.
Reasonable prices.
See original · Русский
1
Show business's response
Игорь В.
Level 4 Local Expert
August 7, 2023
Good afternoon, everyone! A few words about the clinic. I think that Professionals in their field work there, they will always advise, tell you what to take, etc., how to treat your pet at home.. Responsive, selfless, experienced, kind.. Real ones!!! We treated a dog and a cat several times. They helped a lot. Thank You Very Much!!! I recommend it to everyone!!!
See original · Русский
4
1
Show business's response
Мария
Level 3 Local Expert
October 31, 2023
I would like to express my gratitude to the staff of the clinic and especially to Anna Rud. This year I got a kitten and all manipulations (vaccinations, chip, blood sampling for analysis, castration) were carried out by Anna. The kitten always feels great after visiting the clinic and I also leave in a good mood every time. I was very worried about the neutering of the kitten, but I was supported by all the staff - from the cleaner to the receptionist. Thank you for your work ❤️
See original · Русский
4
Show business's response
Алексадра
Level 3 Local Expert
July 24, 2023
Thanks to Rud Anna Ivanovna, the only doctor who helped my dog. She explained everything in an accessible language, and several times when I'm in a panic, I understand nothing, but the doctor saw my condition and calmly, politely explained it to me 10 times, until I said that I finally understood. She held the appointment very carefully, my dog was not afraid of her, at the end of the appointment she even gave the buska to the doctor. Thank you very much!
See original · Русский
4
1
Show business's response
Ангелина Савкова
Level 3 Local Expert
October 1, 2023
Disgusting clinic! You come, explain the problem, and the aunt at the reception stupidly doesn't care! She just needs to fill in the full column with your data so that she can spam with the newsletter later. It was announced on the phone that it would not be long to wait (I brought the cat in a serious condition, at night, a double tariff was in effect). On the spot, they tell me that it's a long time to wait, about two hours, while being rude and running around the hall, chatting on the phone. To my requests to enter the situation, she answered "yes, you have a normal cat"! Although she didn't even look at him, she can't know that. The doctor comes out and is also rude that he has a lot of work without me. So that you understand, the clinic was empty! In general, I am completely shocked by this attitude, I do not recommend this clinic to anyone.
See original · Русский
4
4
Show business's response
Наталья В. Хмелевская
Level 3 Local Expert
October 21, 2023
I am applying to this clinic with my third pet. The cat was sterilized - the operation took place quickly and efficiently. During the visit, recommendations were given for the restoration of the eye damaged in a fall from the second floor. The cat recovered quickly, feels great. The staff is very friendly and professional. I recommend
See original · Русский
3
2
Show business's response
Alex Mercer
Level 6 Local Expert
July 10, 2023
It is better to contact any other place. Here, for doctors, your personal data is important, not the pet's health status. Tips, recommendations, diagnosis - that's more, it's unnecessary. Pay for the appointment and you can be free. All you will be advised is to contact a specialist of a narrow profile, naturally for an additional significant fee. And this is despite the fact that the pet has pronounced symptoms and the doctor sees it perfectly.
See original · Русский
3
1
Show business's response
Татьяна Александрова
Level 4 Local Expert
June 29
They quickly helped the guinea pig and treated it with care. Wonderful staff! ❤
See original · Русский
Show business's response
Зоя Барсукова
Level 6 Local Expert
April 24
Veterinarian Gleb Eduardlvich is the first doctor my husky approached without fear. And he also took a nap in the office. I'm in awe.
See original · Русский
1
1
Show business's response
Вера К.
Level 2 Local Expert
May 29, 2022
I applied to Vetprofi twice. With very sensitive issues at the age of puppies of 1 month. From the bottom of my heart I want to say THANK YOU to Maria Igorevna - she is responsive, kind, attentive and a professional in her field!!! Also, thank you for the professional advice to the surgeon Kirill Ivanovich and Alexandra Filippovich. I am glad that we have contacted you! Now I can recommend your help to everyone, because I saw your attitude towards pets at the maintenance and at the reception - not a single negative attitude! All pets are accepted with warmth!
See original
1
1
Show business's response
симоненко николай
Level 6 Local Expert
August 25
Good feedback and professional staff
See original · Русский
Show business's response
Елена
Level 4 Local Expert
November 9, 2023
Excellent staff, I really liked everything. The vet is above all praise, competent and very polite.
See original · Русский
3
2
Show business's response
Юлия
Level 4 Local Expert
December 5, 2022
We were not satisfied with visiting this institution. We are served in another clinic, at night in an emergency we decided to try what is closer and regretted it a million times. The competence of the doctor should be evaluated by the commission and the management. But I consider it unacceptable to yell at the client's refusal from the imposed procedures: "You are killing your cat, I will write a statement against you for abuse." They refused to take her to the hospital for such grief specialists. The doctor did not like the diagnoses of previous clinics, however, without tests, without a normal examination, she immediately prescribed an "alternative treatment". You will not get anything but dirt and inadequate attitude here. The contract was not given, the documents on the procedures were not received. I recommend that the management review the criteria for selecting employees.
See original
5
1
Show business's response
Ольга
Level 6 Local Expert
March 6, 2023
We recently contacted VetProfi with a cat, we liked the clinic. Both doctors and assistants are professionals and really love animals.
Special thanks to Dr. Eidin: the doctor who inspires confidence!
See original · Русский
2
1
Show business's response
Елизавета Дмитрович
Level 11 Local Expert
June 1, 2023
Thanks to the doctors. The best specialists. Here, my Pomeranian was saved in one go, although in another clinic, the Main Thing is the Tail, they just pumped money out of me and the puppy did not get better.
They love animals here and really help. They do not impose unnecessary services.
Thank you 1000 times 🌷
See original · Русский
5
1
Show business's response
Татьяна Витковская
Level 3 Local Expert
December 5, 2022
Don't set foot here anymore, and I advise everyone to find another clinic. We panicked in the evening, went to the first open one. The landmark is pumping out dengue, there is no treatment normally. They insist on
Day hospital. at night, the answer to the question of what they will do with the cat is to WATCH, for 250 rubles. Please, I'll watch at home for free. Boorish staff when you ask awkward questions. they start shouting and being rude. We were assigned to do an ultrasound, according to their recommendations, we went to a certain doctor who said that we have stones in our urinary tract and we definitely need to drink an antibiotic because there is an inflammatory process there, and that something else will be added in addition to feed so that the stones are crushed, upon returning to the vet clinic, I told the doctor or nurse (I don't know who is there was), and said that it would be necessary to prescribe some kind of antibiotic, as a result, they let us go home saying that nothing was needed, donate urine, send the result to us and we will look, but now they will not prescribe anything because the doctor who treated us after the night and she is not there and only she will prescribe. As a result, after sending a urine test for the next day, after TWO DAYS of my phone calls, they told us yes, and indeed you need an antibiotic, due to the urine results. TWO DAYS LATER, we were prescribed treatment, to my indignation, why wasn't it prescribed earlier, because the doctor said what was necessary for ultrasound, and I threw off the urine on the same day, they told me well, sorry, nothing is visible on ultrasound, you won't see inflammation, and they say the doctor there is incompetent allegedly (although they advised me) although EVERYTHING IS VISIBLE there, the walls of the urinary tract are uneven, which indicates an inflammatory process, well, they say the administrator messed up and did not pass the urine test to the Doctor. For treatment, we were prescribed only pills to narrow the urine passage channel, after surgery and food (and THAT's IT). And they also advised us very much to take a drip, but not just a drip, but so that he could stay in the day hospital later - we will observe him)) for 250 rubles)), so that they do not immediately pick up from the clinic). I came to the clinic and entrusted my pet to you, I don't want to sit and learn the anatomy of cats, you studied for this! But if the doctor says that inflammation is not visible on the ultrasound, what kind of doctor is this?! As a result, we went to another clinic, where everything was laid out on the shelves, explained, prescribed competent treatment and did not mislead, and money was not pumped out with an incomprehensible hospital.
See original
6
1
Show business's response
Ольга К.
Level 5 Local Expert
August 16, 2022
We were treated by ambulance, at night. The staff is polite. They explain everything. Professionally provided the necessary, timely assistance. Thank you so much for the rescued pesel! It's good that there are vet clinics working around the clock!
See original
1
1
Show business's response
Виктория Пономарёва
Level 6 Local Expert
July 20, 2023
The first thing that caught my eye was specifically in this branch: The doctor did not wash her hands before the examination, first she stroked someone else's dog in front of me in the hallway, then she climbed into my cat's mouth with the same hands. I took the cap from the syringe in my teeth and so on. It's not very hygienic. It's like some kind of underground clinic, not a qualified branch.
See original · Русский
Show business's response
С. К.
Level 8 Local Expert
February 26
We visited dogs for castration according to the action. I liked everything. The usual method is a consultation, which is expensive, but a good assortment for buying food and so on.
See original · Русский
1
Show business's response
Екатерина Козловская
Level 3 Local Expert
February 11
Our cat was castrated, everything was fine, the veterinarian treated our pet as his own
See original · Русский
Show business's response
Дарья
Level 6 Local Expert
July 9, 2023
The dog was sterilized. The receptionists and veterinarians are very polite and positive. They found an approach to my dog. I recommend it!! Thanks!
See original · Русский
2
1
Show business's response
Ирина Колбасич
Level 3 Local Expert
December 6, 2022
The clinic did not leave a very pleasant impression. We arrived at 10 p.m., the dog was sick. There was no one at the reception, after 10 minutes the doctor came up to us and asked what happened, we described the situation. We were told that they would look at us and that was it. We stayed in the clinic for another hour, during which time no one else came up to us, the doctor was busy with another animal. If another animal had a difficult situation, we could at least be warned that we would have to wait a long time, but they just walked past us and did not pay attention, as a result, they sat for more than an hour in vain and went to another clinic
See original
3
1
Show business's response
Marina Gur
Level 3 Local Expert
July 15, 2022
Good time of day.
We chose the clinic not based on reviews, but on the convenience of its location. They were vaccinated there twice. All examinations took place there. The cat has never felt discomfort.
And then something TERRIBLE happened! Our pet was poisoned by dracaena ((( We applied and received high-quality service, attention, a written recommendation signed by the attending physician.
I express my gratitude to the doctor GORELYSHEV ALEXANDER. Everything was done promptly and professionally. Thank you so much.
We will continue to contact your hospital.
Good customers and prosperity!)
See original
2
Show business's response
Ms.Dresmer
Level 10 Local Expert
September 2
Thank you very much, you are wonderful!
See original · Русский
Show business's response
Антон М.
Level 3 Local Expert
February 14
We are very grateful for the treatment of our kitten, the doctor studied the tests and pictures, Thank you for your attention.
See original · Русский
1
Show business's response
Maxim Polonetz
Level 11 Local Expert
March 8
Very pleasant professionals in their field. I constantly come to them for help for pets.
See original · Русский
Show business's response
Людмила К.
Level 3 Local Expert
August 9, 2023
It's a terrible clinic. I do not advise you to visit her, expired medications. There's dirt everywhere. The clinic's specialists do not match their qualifications. It is better not to contact them. It's a waste of money, and there's no help.
See original · Русский
3
2
Show business's response
Алеся Янович
Level 7 Local Expert
February 25
Thank you for saving our cat. Responsive and competent doctors❤
See original · Русский
2
1
Show business's response
Виктория Петрова
Level 5 Local Expert
August 22, 2021
The atmosphere in the clinic is very pleasant. It is clear that everyone is busy with important and favorite things. Personally, Anna helped us a lot. In addition to a clear professional approach, there was also support and a pleasant human attitude. We already thought that we would lose the cat, he was so bad, but the correct diagnosis and treatment gave him a new life. thank you very much!!!
See original
3
Show business's response
Наталия Ч.
Level 3 Local Expert
March 19
Friendly, competent staff.
I recommend.
See original · Русский
1
Show business's response
Жанна М
Level 9 Local Expert
March 13
Professionals in their field
The health of the pets will be in safe hands
See original · Русский
Show business's response
Евгения Васильева
Level 4 Local Expert
November 15, 2022
We arrived late in the evening, accepted without problems, did the necessary manipulations, gave recommendations, everything is clear and to the point, so the impression is good. But there was no serious problem either
See original
1
2
Show business's response
Екатерина И.
Level 3 Local Expert
June 21, 2022
It's a terrible place.
The website has information that the clinic and pharmacy are open around the clock. An emergency situation, we arrived there at 23:00. At first, they waited 15 minutes for at least one of the employees to appear. Then we were told that the pharmacy was closed and there was nothing they could do to help. The words that it is necessary to change the information on the site were simply turned away. It's a terrible place.
See original
6
Show business's response
Дарья
Level 6 Local Expert
November 3, 2022
Hello! I want to express my gratitude to the employees. We urgently asked for help at night, provided the first necessary medical care, anesthetized until the morning, and gave recommendations for further actions. Thank you very much!
See original
1
2
Show business's response
Алина Л.
Level 2 Local Expert
February 3, 2022
It's a beautiful place. I had to come there urgently at night: they quickly accepted, explained all the subtleties of further care for the animal. There are no questions about the work of the staff. The guys are doing well + they feed the seals that live in the vicinity of the veterinary clinic.
See original
1
4
Show business's response
Маркиза Ангелов
Level 2 Local Expert
June 10, 2021
I would like to express my gratitude to all the employees of this clinic. The team is young, but they are already professionals in their field. You can get advice on any issue you are interested in, competently and very intelligibly. All veterinary services in one place - very convenient! Thank you guys for your hard work!
Ekaterina Nikalaeva!!! thank you!!! ♥️🙏🐾
See original
2
Show business's response
Людмила
Level 8 Local Expert
June 29, 2021
I really enjoyed the visit. Friendly staff. Anna Viktorovna Bespalova had a wonderful consultation. She explained everything in detail and clearly. Thank her very much!