The café in Moscow boasts a stunning décor and a charming atmosphere, making it a delightful spot to relax or enjoy a meal. The interior design is elegant, creating a welcoming and cozy ambiance. However, the experience is marred by poor customer service, with staff often displaying unfriendly or inattentive behaviour never visiting again were in Moscow so many restaurant and cafe i have visited are friendly and very nice to us.

Saeed MMN

Level 3 Local Expert

I came there thy said its fully booked the next day I try to call them to book a table when I call the receptionist answer and when I said hi good evening she just hung up the phone 3 times for no reason you can say ( don’t speak English) or let some one else speak to me not just hang up the phone do you expect me to learn and speak Russian when I call back.

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Yusuf Almutairi

Level 2 Local Expert

It wasn’t clear for us as a tourist that reservation is required however we were OK to wait as it’s the place rules, but unfortunately, the receptionist lady in red the dress wasn’t welcoming enough and needs to use more polite language when speaking to a customer .Thank you for this first and last experience.