Electrocenter
36 reviews
March 14
Cool guys! They did the impossible: I punched a tire, applied - mine was not available. but! They got it, delivered it day after day, and left happy :) I have applied repeatedly - quickly, clearly, efficiently! I'll be happy to contact you again
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July 25, 2024
The other day I came with a scooter bought at the Kugoo store to replace the brake pads. The day before my arrival, I called the office where I told about the problem and they told me the amount of 100 rubles (this is for replacing the brake pads in front + rear, and replacing the rear brake disc). Arriving there, I did not immediately find the entrance, and when I found it, I did not immediately realize that there was a service center in front of me... there is garbage everywhere, some wires and other junk lying at the entrance, but nothing, this should not affect the work. After waiting for the masters who briefly examined the scooter, they called the amount of 150 rubles for 2 pads (without replacing the disc), asking for what such an amount was, it turned out to be 75 rubles only for setting the brakes on ahem...a warranty scooter. Okay, forget it... I paid, and as a result, as I was without brakes, I remained without them.. This is a very unpleasant situation, we will figure it out
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2
April 23, 2024
There is simply no worse service in Minsk. I ordered parts to restore the motorcycle in China. I've been waiting for them for more than 2 months. I brought the sealed box to the electrical center. As a result, there is no taillight and no rear seat either - although in the video and photo when the Chinese sent it all to me, it is clearly visible that these parts were included.. I don't think the Chinese specifically pulled these parts out of the box when they were sent to me. I have attached videos and photos of spare parts to the review. Never trust this service and never bring your scooters or electric vehicles here for repairs!!!! Alexander, the owner of this center, will talk to you politely and culturally at the beginning.. but in the end, in the end, there will be a boorish and completely indifferent attitude towards you and your technique. I brought my electric motorcycle here for repairs. The diagnosis was made - the controller burned out. It was impossible to fix it from Alexander's words. As a result, the solution is to install a new controller. I was promised that it would be possible to throw a Watoll controller for verification and if it does not work correctly, then as a result I can put another one more expensive. But at the beginning I was told that it would be possible to check the first one. I agreed. After 2 weeks of downtime, they gave me a controller. On the phone, I was told by Alexander's assistant that everything was ready and everything was working. I arrived and only then was I told that the controller would turn off when driving from overheating because it was too small and not designed for such powerful electrical equipment. I said that I was not satisfied with this and would like to have it replaced with another more powerful one and I am ready to pay for it. As a result, I was told that there are no other controllers there. I said that I was not satisfied with it.. But since I paid for the controller, no one naturally wanted to return the money to me. I brought a box of spare parts to their center. As a result, the taillight of the motorcycle disappeared somewhere.. the rear passenger seat. Alexander constantly with a boorish tone of voice on the phone told me on the phone that he did not have time to deal with everything. that his warehouse is full and he simply has no time to look for my spare parts - although he simply has no desire to do absolutely nothing except take money from the client. Not about any guarantee.. business ethics.. you will never see adequate behavior and attitude towards the client here!!!! Alexander doesn't give a damn that a client might leave a bad review... There is only one task in this tech center.. just make as much money as possible on you while deceiving you as much as possible, and they just don't care what happens next to you and your equipment!!!!! It is a pity that the employees of this service, who by the way are most likely qualified specialists, have to put up with Alexander. The sole proprietor is not registered in Minsk, so if you have some kind of conflict situation, then you will have to sue in another city, which I will do in principle...
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3
April 4, 2024
There is also a story about the Kugo store.by and about this service center as they cooperate. Last year I bought a Kugo m4 pro, there was a faulty akum out of the box (as it turned out later, the imbalance, although they assure everywhere that they check scooters for marriage) was delayed for a month, only by my perseverance I managed to get it taken to the SC, fixed. After 4 months, the akum stopped working again, sent it to the same SC (30p delivery, 75p diagnostics), they called and said that something burned down there due to the fact that I drove on flat wheels (pumped up to 3.5 atm every week), to which I was told that I needed 4.5 atm, they write everywhere on the Internet about 3.5 atm, they gave me 630p for fixing and replacing the brakes) I already realized that there was something suspicious just by the intonation of the SC employee that he was coming up with a problem, but when asked I would leave for another season for these 630p, I was told that I would leave even two, I agreed to repair. A week passes, I get a call from the SC and they tell me that I have a whole line on the akuma damaged and they say it can't be fixed, they offered a new akum for 1500r) (exactly the same new scooter on Valdbiris costs 1600r).
Conclusion: From the first day of purchase, I received only negative emotions, yes, for 4 months I rode everything was fine, but excuse me, the 2000 rubles that I gave flew into the trash. They do not want to fulfill all their warranty obligations, and if they do, they are very, very tight.
The first time I gave it to the SC, I sent it with a box, so the scooter was sent back to me in someone else's box with someone else's warranty card in someone else's name, they changed it back. There are a lot of doubts about the competence and honesty of the SC.
A week later, I bought a new scooter. Today they called from the SC and said that it was overplayed and they got a scooter from an accident with a working akum and they are ready to put it in my scooter for only 350r, I refused the offer, said that I bought a new one, to which I was offered to buy it for 350r, and then hesitated and were like, "oh, there's a lot of work we do now we will talk to the master again," they called back and offered 250 rubles, to which I said thank you for the generous offer, send me the scooter back.
Well, draw conclusions about how cool the store works, what their SC and what high-quality scooters of the company Kugo.
Thanks for your attention
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3
July 10, 2023
I was fixing an electric scooter. The guys work efficiently, but the price tag is certainly like for a HUNDRED cars.... They are sociable. they share information. they are treated with understanding. At the end of the work, the scooter was put on charge
replacement of two front wheel bearings 6001-RS (12x28x8mm) = 100BYN (the cost of 1 bearing is ~5BYN. Japanese NSK on alik = $ 2.77 )
replacement of brake pads for 1 wheel with adjustment = 75BYN (the cost of 1 pair of pads is ~15-20BYN. on alik = $ 1.95 )
Maybe I have brand-name spare parts installed, but I do not know this, because unfortunately the manufacturers are not indicated, and the packaging is not given away from them. Therefore, I put 4 * and not 5. I would like to understand what I am buying for such a price level!
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2
June 30, 2023
The repair was done. We agreed on a discount. You can find someone to talk to, there are sensible people, the main one there seemed to be an adequate person. If anything, try to contact him and try to explain yourself as much as possible with the least swearing.
The repairs were done terribly, they were done for a month, it was discussed that they would call to keep up to date with repairs and if they found additional work, then call back to coordinate. They didn't dial once in a month, I had to call myself. They were fed breakfast. As a result of a long wait upon arrival, after the message that the scooter is ready, they roll it out, you look, but somewhere it is not waterproofing, somewhere the parts are unscrewed after their assembly, somewhere the parts are installed completely disgusting. You can't ask anyone, they don't remember who collected it so through the ass, well, it's understandable why. I hope you won't get this repair man.
The scooter was given in a normal normal condition, not ideal, but certainly not bad, as it was indicated on the server, they say, the meal was brought to them, the condition is terrible to the point of impossibility. Although an ordinary scooter that is a month old, yes, dirty a little superficially, but no more. This does not describe the scooter's condition as bad.
In general, when receiving scooters, check every bolt where the work was carried out, and in general, always check everything. That's how I got to know this service... I would not like this next time, either here or anywhere else.
I imagine if this scooter had been sent to me by courier in the form in which I saw it after the phrase "come, it's ready." Then they would probably say, "well, twist and lubricate yourself, it's about 10 minutes
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2
October 10, 2023
sensible people work, they understand. They do everything perfectly, but the price tag is much higher than the market, while the diagnosis is 70p, the repair itself is even more expensive at times, it's easier to buy a new element yourself than to repair it from them. There is no price list, they evaluate all the work by eye and simply put it before the fact, either pay or pay only for diagnostics. Such a system is extremely inconvenient
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April 22, 2024
The price is not the lowest in the market, but this is offset by the fact that they can do what others do not do. Due to the fact that they do well and meticulously, the deadlines were stretched for me, and as I realized, not only for me, when I picked up the scooter, another client was in the same position.
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1
July 7, 2023
Dear Electrical Center,
I would like to express my sincere gratitude for the excellent repair of my TechLife 5 electric scooter. I was impressed by the professionalism and efficiency of your work.
From start to finish, the repair process was very smooth. Your team was very friendly and caring, and I appreciated how they kept me informed about the repair process. I was also pleasantly surprised by how quickly you were able to get my scooter back to perfect condition.
Now my scooter is working better than when it was new, thanks to your quality service. I would recommend your electric scooter repair service to anyone who is looking for a reliable and professional specialist in this field.
Once again, thank you so much for your work and for returning my scooter in excellent condition!
With respect,
Sergei
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1
October 6, 2023
I repaired the Inmotion V10F monowheel (balancing the battery, searching for a problem with the bluetooth adapter). Alexander and Alexey did everything quickly and efficiently! Thanks!!! I recommend it!
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September 9, 2023
I do not recommend it, they cheat, they do not do anything under warranty!!! Go around it. The most terrible service!!! For warranty repairs (they said that the wiring, the ht60 connector, the phase wire of the motorcycle wheel and the low-current wiring of the SRT signal were burned out - all this is like due to weak tire pressure, although they did not check any pressure during the inspection (maybe they lowered it themselves) this is when running 1000km +-) they wanted 275p, I did the same thing in another service for 35p, 8 times cheaper!!! Karl 8 times!!!
P.S. Check carefully when you pick up your electric vehicle from this miracle service!!! There was no native battery (they say the master forgot to put it back)!!! There are just no words (((((((
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2
August 10, 2024
It's been a long time, but maybe it's the height of the season. The price did not differ from the one originally announced.
They gave advice on further operation and maintenance.
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July 21, 2023
Excellent service center. I handed over an electric scooter with a problem: the front wheel did not swing. They quickly identified the cause, called back, and reported what and how. We did it, called back, came and picked it up. The only drawback, but not critically, is that card payment does not always work, so when you get a call back when ready, specify the cost and withdraw cash.
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June 15, 2024
They charged the price of 160 rubles for replacing the tire on the m365, as a result, a new wheel was bought one and a half times cheaper, I do not recommend it
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March 30, 2023
I gave the scooter to replace the shock absorber and redesign the rear suspension. The guys did a great job, they knew what I needed and how I needed it. Thank you so much, now I don't even want to sell) Ultron t11
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1
July 27, 2022
I gave the minipro M5 scooter for repair, the steering column cracked, gave it to them for welding.
1. I was fed breakfast every week, blaming it on a freelance welder. I gave it away on June 28, the scooter was ready only on July 27.
2. They cut off the standard headlight without even asking me, notifying me already in fact that this headlight was pinned by the last owner, a bad bolt, and in general it shines badly, offering to install another flashlight for 180 rubles. The photo of the new scooter, where you can see that this headlight comes from the factory, is glued, as is the result of the work of these "specialists".
3. During the work, the rear flap was broken.
P.S. They refused to give a discount. They took 230 rubles for the work.
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2
July 4, 2024
Balancing the battery after a long downtime helped. Thank you. While we ride!
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June 12, 2023
The desk is not cheap, the guys are grasping, just the diagnosis of a cheap kugoo is 70 rubles, well, the repair is clear), the scooter is half a year old, they calculated it was cheaper to buy a new one))
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6
January 16, 2024
I gave my device for repair, it was not repaired and also took it away with a lot of scratches, no respect for customers.
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March 25, 2022
I ordered a turnkey battery for an electric bike from the guys. Everything was done cool, a photo report was provided, they advised how to extend the battery life, how to store it in winter, and so on. Thanks to manager Alexander, I answered everything!
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1
November 1, 2023
The magnet of the pas system just fell off , they immediately need to test everything , disassemble , turned around and dumped from there )
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2
June 12, 2022
Professional repair of electric scooters and electric bicycles. They repair it themselves. Competently, correctly, maybe not cheap, but definitely high-quality.
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June 27, 2023
Excellent service, courteous staff, high-quality service.
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1
April 17, 2022
An interesting place, polite and helpful staff. They make cool soundboards with backlight, and in general they helped to upgrade my horse)
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1
June 9, 2021
Ninebot es4
An unexpected problem happened: error 54 caught fire, which is not in the directory even for Ninebot themselves. I took them to these guys in the service.
We had a nice conversation and competently told what could have happened. We made a diagnosis: the problem turned out to be in the phase wire and hall sensors. The guys in the service promptly replaced everything and pointed out problems that may occur soon. I took the scooter, now I'm happy and I can ride on.
Thanks for the repairs! I recommend it and will contact you in the future
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2
March 23, 2022
I upgraded the m365 pro and contacted this center. The guys installed the suspension I brought, fixed the problem with the brakes in parallel and replaced the bearings in the rear wheel. Everything is on top, and most importantly fast.
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August 16, 2023
The guys know their job. Friendly team
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2
July 27, 2022
I repaired an electric scooter, reasonable prices, quick repairs, good craftsmen.
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1
November 7, 2023
I was on a tire replacement, everything was done in a couple of days
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1
July 24, 2022
Well done guys. They know their business . I applied 2 times . I recommend. And I will apply .
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August 27, 2022
Excellent staff did all the work on the Xiaomi scooter quickly as promised.
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July 28, 2022
The scooter returned from the service in scratches, with not all native bolts, and a bent seat. Barbarians
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2
October 29, 2022
I had a simple repair with diagnostics. The guys coped.
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June 30, 2024
Great
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June 7, 2022
Excellent electric transport service.
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May 30, 2022
Super people know their stuff
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