Having visited this store in the hope of finding the necessary product, I was extremely dissatisfied with the communication of the staff between each other. Where is the collegiality? Why are the consultants/administrators or what kind of hierarchy here yelling at the whole store at each other, making such a face, saying, "what have you dug up?", especially a gorgeous blonde girl sitting at the checkout/checkout counter.
they rudely respond to visitors if they are interested in the product, in a negative tone they comment on the buyer's conclusions about the product, allegedly you do not understand.
I would like senior employees to understand what position they hold and behave accordingly, and not putting on a suit, they think that they have already achieved everything.
I give 3 stars, because we have not been able to adequately talk to the staff.
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Наталия Позняк
Level 2 Local Expert
June 5
I'm happy with the store. Profitable promotional discounts are often held. I went to the store for a new blender, I was very satisfied with both the product and the quality of service. I would like to mention consultant Victoria for her tact, politeness, competence and (most importantly for me) non-intrusiveness. I received clear answers to the questions I posed, as well as recommendations for the proper operation of not only the goods I purchased, but also others. Thanks!
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Анастасия З.
Level 3 Local Expert
May 24
I am very happy with the shops. Good service. Consultants show an individual approach to each client and competently select the product according to the identified needs. In particular, I would like to thank Stepan's consultant for helping me choose a washing machine for my mother