Well, I ordered a couple of certificates on the site, but I did not receive a control letter for each of the certificates. I scanned the numbers of the reserved certificates just in case. A day passes, the post office is empty, the phone does not ring. I decide to call the number listed on the website myself — they don't take it. After a while, they called back and clarified the reservation. The girl was polite, asked her about work, they said they usually work until 20:00, but they close a little earlier. I said I'd be there by 5 p.m. As a result, we agreed. I drove up to Kuibyshev, I find a point, but there is no one there. There is a "technical break. Call us and we will definitely come back." Well, I dialed the number for half an hour, after the first ring there was an instant reset, as if the line was busy. No one thought to call back. I also dialed the number from the website. The same song — I can't get through. Half an hour is wasted, why negotiate and not get in touch?
I highly recommend not to cooperate. But in Galileo, the same certificates of the Daroo store could be taken even cheaper, and most importantly, the seller was on the spot. Draw your own conclusions, perhaps only I was unlucky.
If the administration sees this review, then please do not make excuses. Just keep working on it so that this doesn't happen. I no longer see myself in your clients. But still good luck.
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L.R.
Level 9 Local Expert
May 28
The employees answering the phone do not know at all what a customer service is! Well, it's great that there are businesses where customers are not a priority)
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Анастасия Гузовская
Level 5 Local Expert
July 11, 2023
Самый лучший сервис подарков! Очень открытые девочки работают. Все помогут, все расскажут:)
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Darken Darken
Level 9 Local Expert
January 15, 2023
Особенно хорошо помогает, если надо срочно купить подарок. Очень умело подбирают варианты)))
Михаил Ханевич
Level 6 Local Expert
June 5, 2019
Подарили сертификат на ДР, всем доволен, на картах покатались отлично. Хорошие менеджеры, понимающие. Вошли в положение, сделали все как надо
Спасибо
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Николай Спирин
Level 8 Local Expert
April 3, 2021
Ребята просто молодцы! Стараются - и все получается )))
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Влад Вечер
Level 15 Local Expert
December 24, 2020
Отличные подарки! Боксы с дамами просто спер) рекомендую!