I ordered a watch from Juma, the seller sent it via Fedex, after a while my whatsapp and mail began to aggressively throw messages from some Emex with a link to their website and an offer to hire a broker for customs clearance, this office is a Fedex intermediary, they have a tricky system you are offered two options one paid for 4000 tng the other is free only in which it is said that it is necessary to give the collected documents at the customs office in Almaty when you live in Pavlodar! The text on the site is drawn in a light gray font that is difficult to read , everything is done with a hint that you would give up the idea of independent customs clearance! Yes, I'd rather not rastamage anything at all out of principle! And pick up the parcel! Send her back! I've got you figured out! I won't order anything else from juma at all, and if I see Fedex/Emex delivery anywhere else.kz, then the question of buying from there will be closed! This means you order a product, and after some time you are confronted with the fact that you still need to pay for customs clearance for a single product worth up to $ 100 and weighing 500 grams! That's how much I ordered from Aliexpress, even from $ 100 and weighing much more, always delivery via kazpost and nothing was imposed and there were no issues with paperwork at all! Your office with such an approach will not take root with us!

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Сергей Логинов

Level 8 Local Expert

Great! I always order spare parts for the car service. They work conveniently and competently!

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Emex

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