The service is normal.But unfortunately, some employees appropriate other people's things!I left protective sun glasses!, and she appropriated them and did not give them back!It's a pity!But even for such employees, a shadow falls on the entire team!!!!!
See original · Русский
2
Алиса
Level 10 Local Expert
April 22, 2022
From the end of January to today, I cannot withdraw funds from deposits. I consult in advance before coming from Russia. They say one thing - in fact, something else is happening. And the tech support is being deceived in the department itself. I contacted the head office with a complaint - they answer: "we have it like this, it's not our fault that our technical support and the bank branch advised you so." They are specially consulting incorrectly in order to keep the money at home! It's terribly simple. Are they even on the verge of ruin? And they hide it, maybe they just don't have any money at all? Because three months have passed, and no one is moving. My confidant has already traveled to the department 4 times, waits for an hour each time and does not receive money each time.
Besides, they blocked the smartbank app for me, I don't see what's going on with the money at all. Never contact this bank.
All screenshots of correspondence in the official whatsapp of the Eurasian Bank, as well as sent and received letters are available
See original · Русский
1
Владимир М.
Level 3 Local Expert
September 22, 2023
The manager is sitting doing nothing, but the queue is standing. The service is poor. I advise you to pay attention.