It's a great store. Always fresh products, a large assortment. I would like to say a few words of gratitude about the team, the sellers, and especially about the cashiers. Despite the large flow of people, they are always friendly, friendly, and work quickly. I would like to see more discount promotions in this network)
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Миша Пеньковский
Level 6 Local Expert
April 26
Complaint about slow service
Dear Administration,
I want to express my dissatisfaction with the quality of service in your store.
I recently had to visit your establishment, and I was disappointed with how slow the customer service was. Despite the fact that the queue was small, I had to wait an extremely long time, so I had to leave.
In addition, I was confused by the fact that only one employee was responsible for customer service, who worked with both finished and raw products. This created additional delays and confusion, which affected the overall experience of the visit.
I hope that you will take my comments into account and take measures to improve the service.
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Кирилл Мучкин
Level 5 Local Expert
December 29, 2024
First of all, why can't you communicate with customers normally and do work tasks instead of standing and chatting with each other without paying attention? This applies to the guy who sets out drinks
The second reason is why sellers in the raw meat department should suffer from a shortage of movers and do their work, thereby creating long queues in this department. Stop doing stupid things and hire a loader specifically in this department. I'm tired of watching all these girls suffer and I wait 10-15 minutes until they are free and give me the goods.
Where are the bosses' brains?
You tell me, I won 't be too lazy to buy them beef then!!!