Ferico
Directions
Praspiekt Liudnikava
194 m
Features
Credit card payment
Guarantee
Installment
Object:for the room, for the bathroom, for children's room, for the house, for the hall, for an apartment, for the kitchen, for the office, for the hallway, for the bedroom, for the toilet
Backlighting:illuminated ceiling, ceiling without lighting
Payment method:discounts on services preferential categories, cash, installment
Promotions:discounts, promotions, special offers, bonuses, gifts
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80 reviews
January 17
We contacted this organization in the hope that they would do everything beautifully and efficiently.
But everything turned into a wild story, so my advice to you is to think carefully before contacting us!
On 11/15/2024, ceilings were stretched in the living room, kitchen, bedroom and children's room.
It was not possible to evaluate the work immediately, because the first thing that greeted us was a pile of garbage (boxes, cellophane), which the installers left behind.
Then they began to inspect the ceilings:
The corners are
not elongated from the word at all, they are round and all around the perimeter in all rooms the walls are stained black from above.
The interior door, which was removed from the hinges for painting, was pulled into the bathroom.
It's probably up to the client to clean up after your installers and put the door back in.
We informed the manager that the walls were dirty and there were a lot of shortcomings in the work of the installers.
A person arrived (possibly responsible for the complaint), confirmed and recorded everything.
However, he did it completely in silence.
Later, we were offered to fix the corners (to extend them as far as possible)
The corners didn't get much better after the correction, the installers tried to clean the wall, but alas and ah.
The company offered us compensation, with conditions: we buy paint, photograph the receipt, send it to them, and they refund the amount spent on the receipt.
They still haven't told me why I have to run around and buy paint right now!
For what?
So that it stands in the future?
Will you pay for the painter's job too?
There was no question of returning the monetary damage to us or making a discount on two more rooms that do not have ceilings yet and will be pulled by them (more on this later), and in general they hushed up this issue.
The manager, Maria, is communicating in an ugly way, switching to voice messages in business correspondence, in a completely inappropriate tone, that we had expired the contract for 2 more rooms where ceilings were not installed, we were told when the contract had expired.
What's the problem with telling this to the client at least a week in advance?
Maria, the manager, calls the amounts at random, initiates us into some problems, nuances of the company.
Her program has problems, then she sees the amount, then she doesn't see the amount.
She cannot calculate the entire amount, taking into account the discount.
He offers to take the contract themselves and calculate the amount.
How should your internal affairs concern us?
Why does the manager complain about matters that fall within her responsibilities to the client?
Why should I dive into the nuances of your work programs?
Why is she sitting there?
For the interior or still to do your job?
A pun and a clowning, that's all.
The issues have not been resolved in any way.
If there is the worst company in terms of service and quality of work in this area, then it is definitely Feriko in Vitebsk!
See original · Русский
2
December 13, 2024
We thank Ferico company for the high-quality work done. We installed stretch ceilings in a four-room apartment. The consultant explained everything. The technologist arrived at the measurement in time and told everything about the progress of the work, answered all questions. The installers started work on time. Thanks to the guys from the 4th brigade for the good work, they did everything quickly, in just 2 days. The ceilings are excellent, we are very satisfied.
See original · Русский
December 13, 2024
I ordered stretch ceilings in 3 rooms from the Feriko company. During the day, the apartment turned out to have smooth, white ceilings with chandeliers. Thanks a lot guys to the installers and engineers of the company. Very pleasant communication from the beginning to the very end of working with you. They work cleanly and neatly, there is no dust and dirt from the word at all. I recommend everyone to use the services of the company "Feriko"
See original · Русский