Fielinn

Rating 4.4
98 ratings
Rate this place

48 reviews

Level 3 Local Expert
January 10
Many thanks to Anastasia Sergeevna Movsisyan (I'm sorry if I remember it wrong), she helped me check my eyesight very talented and professionally and choose the best option for my eyes. A very pleasant and polite employee, explains what she is doing and why, what she is checking right now and why it is necessary.
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Level 2 Local Expert
September 4, 2024
I am very grateful to the employees of this optics! They were so attentive to the problem, helped to choose a budget, but very modern and beautiful frame for the child, taking into account that the child was comfortable, they advised the most adequate lenses, high-quality, taking into account the child's wearing. I'm thrilled! Instead of points for 200 rubles. we got for 69!!! Along with the lenses! This is optics at 79 Prytytsky Street
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Level 2 Local Expert
December 5, 2024
Hello, I really enjoyed the service Elena is the coolest person in this world. They will find you the best glasses for you and your eyes Thanks again very much!!!!
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Level 6 Local Expert
June 4, 2024
They did not warn that the lenses are worn for 1 month.I was hesitant to take them, I wanted to replace the lenses in my glasses, they persuaded me with an aggressive tone, because they saw that the "green" in this matter.The first and last time I was there. Stars for checking your eyesight.This is where positivity ends. Fire the optometrist!!!She behaved inappropriately, disgustingly and aggressively conducted a dialogue. Insulting!!!
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Level 7 Local Expert
July 11, 2024
We provided professional assistance, and explained everything constructively and to the point, professionals in their field!
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Level 2 Local Expert
November 29, 2023
At the end of October (Wednesday!) in the salon on Zhilunovich 15, a consultant (a brunette with glasses) told me that there were no promotions for lenses. Along the way, after seeing that I was with a baby in a stroller, she sent me to ...! consultants are NOT working WELL: what in the salons, what in the technical support is misleading, do not know or specifically provide incorrect information on the shares (((
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Level 10 Local Expert
February 25, 2023
Not the most pleasant service. We arrived 20 minutes before closing time. At first, the consultant was busy with her own affairs, when we asked for help in selecting glasses for the child, she began to offer everything in a row, what is suitable and what is not. At this time, the cleaner constantly pushed us away because we prevented her from cleaning the floor. Not a pleasant experience. We won't go there anymore
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Level 8 Local Expert
October 20, 2023
Excellent salon, quickly and clearly picked up glasses, wrote out a prescription. The prices are extremely reasonable, I advise you.
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Level 3 Local Expert
August 5, 2022
We arrived for the first time 20 minutes before closing time by calling in advance. They showed us with all their appearance that they were not waiting for us here, and were going home, reluctantly and with displeasure they listened, then they were escorted out under a plausible pretext. I thought okay, you never know what happened to a person, I urgently need to go home. The second time they came in the afternoon and the situation did not improve. The seller defiantly rummaged through the papers, we waited for 20 minutes, there were no people at all. When we asked for help with choosing a frame, they reluctantly took out one frame and ran back to pick through the papers at the checkout. Then people came in, the seller switched to them, although she wasn't done with us. We sat down and waited for some more time, but we were pointedly made to understand that no one was going to deal with us. We went to the neighboring optics, chose a frame, made an order and paid for 8 minutes, there is definitely a person in his place. And it's time to replace the tired and eternally dissatisfied lady from the Fahrenheit Movie with a person who knows how to work with people.
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Level 3 Local Expert
March 7, 2022
I applied to the optician at Prytytsky, 79 01.03.2022. A polite, pleasant consultant girl helped with the selection of the frame. Thanks to her. I was going to make an order, but this desire was completely discouraged by a female doctor who checks her eyesight there. I did not expect to find such a boorish attitude in optics of this level!!! She does not hear or listen to clients, answered irritably, rudely, did not insert lenses, but threw them into the frame when they checked their eyesight.. I tried to prove, quite aggressively, that I need astigmatic lenses ..... By the way, in optics at another Filmann address, they told me that I did not need them at all with such a level of astigmatism as mine (they checked by selecting lenses). In the middle of this miracle diagnosis, my nerves broke down and I asked to stop. Because I do not intend to tolerate such rudeness!!! The frame was not sold to me without a prescription. And I had to contact Filmann at a different address. By the way, when the consultant asked me why I refuse to order glasses, she was not surprised at the reason.. I shared my impression of this doctor in Filmann at another address - and they also heard a lot about her!!!!! I'm shocked!! Filmann's management, please pay close attention to the employees of your network of opticians (even incoming, not permanent employees), they scare away potential customers for you. Next time I'll just go to Cinderella, since you "appreciate" your clients so much.
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Level 3 Local Expert
June 15, 2023
I periodically buy contact lenses in this optics, I want to express my gratitude to the consultants for their care and professionalism.
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Level 9 Local Expert
March 26, 2022
I brought my grandmother to pick up glasses. Both my grandmother and I were delighted! Doctor Zhanna Bronislavovna is a professional in her field. Very competent consultation, pleasant impressions from the work of the doctor and the optics salon in general! Good luck to you! Thanks!
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Level 6 Local Expert
August 31, 2024
The service is super 👍
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August 20, 2022
We constantly apply, then for lenses, then for glasses. The staff is completely satisfied. Prices range from low to solid (without gold frames). Everything is for ordinary people.
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Level 12 Local Expert
August 3, 2021
This is not the first time I have become a customer in this store. And personally, everything suits me: 1. You can check your eyesight on the spot. Free of charge when ordering glasses. 2. You can choose both glasses and lenses (also with a vision check). 3. A good selection of frames. There are options from different manufacturers. The prices are also different. 4. There are all kinds of napkins, covers, care products, various other things. 5. There are discounts! And products with discounts of up to 50%. Overall, I am satisfied.
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Level 9 Local Expert
February 8, 2022
I bought glasses here, helped with the choice. I came here to buy my first lenses, I was advised how to put them on properly and take care of them. Good optics, I advise you!
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Level 9 Local Expert
June 22, 2024
disgusting service
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Level 11 Local Expert
November 16, 2020
1. Finding a store was not a problem. Moreover, it is close to the transport and metro stops. 2. Quite a large selection of frames. 3. Prices are 50% less than in other stores. Metal-rimmed glasses everywhere from 120 rubles, here 60 rubles. Moreover, they also made a discount. So I got glasses for only 40 rubles.
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Level 2 Local Expert
September 19, 2020
If you plan to order glasses for the first time, then I recommend contacting the head of optics at 79 Victoria Prytytsky. For a long time I could not pick up glasses, only here I received really valuable selection tips, and I was pleasantly surprised that Victoria selects based on what suits you. When selecting, Victoria immediately tells you which models are suitable for which thickness of the glasses, and which ones they will not, and many other nuances that the average consumer does not even guess.
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Level 6 Local Expert
December 15, 2021
Consultants do not cope with their work from the word at all. When choosing a frame, they offered an option that, as it turned out, was too small, but when trying on the frame, they adjusted the ears and said that now it was just right. Now the frame has been taken away and the question arises: should I bend my ears in this frame so that they can be worn? Do I advise you to contact me here? No.
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Level 9 Local Expert
October 27, 2022
Inexpensive optics. It is made within a week. Vision is checked on the spot.
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Level 8 Local Expert
January 31, 2022
Good service, there is an ophthalmologist, they work daily. The quality of the glasses is good. Frequent discounts, up to 70%.
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Level 6 Local Expert
October 10, 2021
Great optics! Excellent consultants, excellent choice of frames. Fast production.
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Level 5 Local Expert
February 3, 2020
The rating is only for the quality of optics and German frames (they are good). For service and consulting - zero. In this particular store, they ordered several times, with a completely different price range. The quality of service varies greatly from consultant to consultant, often very poor. When the buyer expresses his own opinion, "I don't like it", "they are not interested" (even when selecting for 5 minutes in an almost empty hall), they ignore, they are rude, they do not explain the features that they themselves specify. The subjective impression after the last hike is that they are only interested in selling expensive frames, even if they do not fit the shape of the face, anatomical features, etc. I'm definitely going to this brand store for the last time, I don't recommend it to anyone, unless you want to stand in front of a teacher at school at the age of 30, also paying for this outrage.
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Level 11 Local Expert
November 9, 2020
I read the reviews. So it definitely wasn't my imagination. Consultants. No tact, boorish, loud, demonstratively solving their phone questions in front of visitors. I observed a familiar attitude towards customers. "Young lady" ... men, read carefully and teach your children (in the tone of a Soviet teacher). Shortly It's a strange place. And the strange staff. I do not recommend this branch.
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Level 6 Local Expert
January 30, 2021
Excellent optics, very pleasant prices, competent staff and a very good doctor.
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Level 4 Local Expert
January 31, 2022
A good service sector. The ophthalmologist is good at his job.
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Level 16 Local Expert
October 19, 2022
There is no choice of sunglasses.
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Level 7 Local Expert
February 29, 2020
Terrible service, 2 people stand at the checkout for 10 minutes, and the seller slowly lays out the glasses. Then he asks: "What did you want?" without an ounce of respect. The seller's face is filled with universal sorrow at the realization of what a terrible place he works in. I didn't like it very much.
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Level 10 Local Expert
June 18, 2022
I bought glasses, everything is fine
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Level 3 Local Expert
January 10, 2019
I agree with the previous review, there is no service. I stood at the window for 5 minutes while the girl was talking on the phone, then I started dripping in it. I had to come up myself and ask to show my glasses, there was no special help in choosing. If I didn't have a small child, we would have gone to another salon. Why don't your employees warn you that the salon won't work on 07.01.2019? You rarely work 7 days a week, why did holidays become weekends????
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Level 16 Local Expert
August 20, 2021
Excellent optics, we use the whole family
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Level 4 Local Expert
November 30, 2021
Thank you, very good glasses to order.
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Level 5 Local Expert
August 6, 2019
The service is terrible, there is no politeness. Stone-faced consultants can't advise anything, they don't move, and they're unhappy. I'm not going to recommend this place to anyone, but in general I won't recommend this salon chain to anyone.
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Level 6 Local Expert
April 19, 2022
The glasses were quickly repaired
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Level 6 Local Expert
April 4, 2021
Indifferent boorish employees, it is in this department, glasses and frames are good
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Level 8 Local Expert
September 5, 2023
Good service
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Level 5 Local Expert
September 28, 2021
Normal optics at their own prices
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Level 8 Local Expert
May 14, 2021
Huge selection! An ophthalmologist on duty is working
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Level 6 Local Expert
December 5, 2019
The ophthalmologist is well done. Sellers could be more polite and friendly with visitors.
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Level 9 Local Expert
July 14, 2019
I have different dipteria in my eyes. In this organization, the lenses were mixed up in places when making glasses. I thought about my eyes, they began to hurt, dripped with various antibiotics. I came to them and asked them to see what might be wrong. They looked at it and said everything was fine. The reason was found out when I went to an ordinary city polyclinic.
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Level 2 Local Expert
August 29, 2020
the salon is very small, the choice is meager, and the service is simply disgusting!
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June 23, 2020
Not a bad store, a little expensive
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Level 2 Local Expert
September 22, 2015
I came to buy my first glasses today. The service is just terrible. I approached the consultant, asked how to buy glasses for the first time and check my eyesight. The answer is, "Get in line." I joined a queue of 2 people and three consultants. The same consultant came up after a while and said: " If you order, go to the doctor and check your eyesight first." Why not immediately send it to the doctor? I told you that I came for glasses for the first time. The doctor examined me, gave me a prescription, everything is fine. I ask you to show and tell the same saleswoman about the frames. She brought me to the stand and very reluctantly, forcefully shows me which I point to, like take what you want, I don't care. Well, I chose it. Let's go place an order. He's writing something. I ask how much it will cost me. And which lenses are the answer for you. I say, you're a consultant, consult what kind of cases there are, it's my first time. She listed something in a tongue twister and then looks at me. It's been a long time since I've seen that they wouldn't want to sell the product so much or is she there on forced labor or something. I did not decide to buy without consulting.
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Level 11 Local Expert
January 5, 2019
A large selection of optics, good prices, there are discounts on frames.
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Level 13 Local Expert
February 24, 2020
Sellers are not interested in customers
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Level 9 Local Expert
February 1, 2020
There is no daily consultation with an optometrist
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Level 6 Local Expert
February 6, 2019
The service is bad
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