After reading the reviews and beautiful photos on Instagram, I wanted to order a bouquet for my mom's birthday. I really liked the unusual performance, but at the same time stylish.
I sent a screenshot of 2 bouquets from the current one and clarified the possibility of assembling a repeat.
They said it would be a little different, but it is possible.
To summarize:
- the bouquet was collected in completely different shades without warning about it.
- We replaced several varieties of roses with chrysanthemums. When I asked if I could replace it, the answer was short: "there's not much to replace it with." But the cost did not change.
- When I took off the shipping paper at home, I saw some of the flowers were flaccid, which is very unpleasant.
- well, you need to be prepared that the bouquet in the photo is impressive in size (foreshortening), but in real life it is very modest.
I ask you to honestly warn that there are no fresh flowers, than to quietly collect from the "waste" and no more
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Юлия Завадская
Level 4 Local Expert
December 5, 2024
The service leaves much to be desired. I ordered a bouquet online. I asked several times to attach a postcard with the text (the text is mine). She also asked me to send a photo of the finished bouquet. If a photo of the bouquet was sent, after my repeated reminder! then the postcard was attached to the bouquet without text. Although I reminded them and asked them not to forget, they said, "Okay." And after my dissatisfaction, they also gave me advice, a quote from a girl who communicated with me: "Since it happened, call your grandmother and say these words personally." Behind the attractive picture on Instagram, there is complete ignorance about their customers. Improve the service!
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Евгений С.
Level 3 Local Expert
January 27
The service is just great! We collected a gorgeous bouquet that made the girl smile 24/7. Before sending, they threw off a photo of the bouquet, the photo corresponded to reality. Prices don't bite. We also helped to arrange an unexpected surprise until the very moment of receipt) I put 10 flowers out of 10