ForteBank

Rating 4.4
200 ratings
Rate this place

64 reviews

Level 2 Local Expert
December 7, 2024
It 's a terrible place! That the application, that the employees, that the bank itself are all somehow "badly unfinished" and this is a very understatement. Such a shame! As one example. The head of the department tells me a quote..."I didn't know that we would provide such a payment service..". but she has to train and control her staff. What can we say about other employees?.. and this is the central office for Nazarbayev. And the application in general. There's nothing that doesn't work.
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Level 5 Local Expert
March 7
It's a terrible place, and we applied to Temirbank for debt cancellation due to the statute of limitations, since Temir Bank transferred all loans to Forte. We send applications for write-off, we are given information that the loan has not been repaid, not qualified specialists. They're creating mayhem. I strongly advise against it!
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Level 22 Local Expert
March 8
This particular office is wonderful. All the people are in their places. The electronic queue is working. Problems are being solved. Marketing is not annoying.
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Level 11 Local Expert
May 28, 2024
In 2009, I took out a loan from Forte Bank, the amount was small. When you have closed the loan completely, TAKE NOTE OF THE CERTIFICATE OF CLOSING THE CONTRACT! As a result, in 2024, i.e. 15 years later, when applying for a mortgage on the database, it turned out THAT I OWED FORTE BANK ANOTHER 12 thousand!!! NO ONE HAS EVEN NOTIFIED YOU FOR 15 YEARS, AND WHAT ELSE IS THE LOAN BALANCE??? For a long time I fought with them in the problem department, but I never proved that the debt was not my fault. The bank referred that there was allegedly a misunderstanding during the merger of the banks Alliance and Forte. But what's my fault???
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Level 6 Local Expert
March 21
They told me quickly and intelligibly in good Russian and arranged it.
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Level 8 Local Expert
October 8, 2023
A gorgeous bank building, and the bank itself is excellent. I came, took the ticket, sat for a while on comfortable chairs and eventually opened the necessary cards with the consultant. Everything is friendly and pleasant. Thank you for the service, I like the bank
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Level 2 Local Expert
January 25
Well, then.. customer orientation is a solid two. be prepared for the fact that if your cards are blocked because their security guards found your transactions suspicious, you will have to go to the office with your feet to prove something. if you are a couple thousand kilometers away from the nearest office at this time.. Well.. no luck, just borrow money from your colleagues and go to KZ.
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Level 16 Local Expert
April 3, 2024
One of the largest banks in Kazakhstan for servicing legal entities and individuals. I recommend it to companies because I have been serving myself for more than 15 years in this bank since the days when it was still called Alliance Bank.
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Level 6 Local Expert
September 18, 2024
Do not contact this bank! In one day of delay, all accounts will be blocked, all relatives and friends will be called. They communicate rudely, like at a bazaar, ugh!
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Level 7 Local Expert
May 7, 2024
I really like the service itself, what it costs, and what beautiful girls work, they are always ready to help.The management is competent
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Level 7 Local Expert
February 27
The card was serviced very quickly and issued to a non-resident
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Level 13 Local Expert
January 4, 2024
There is a reception, you can ask a clarifying question before taking an electronic queue ticket. There is an electronic queue and a sofa for waiting. The queue is not moving very fast. Tea or coffee is not offered while you are waiting.
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Level 9 Local Expert
October 1, 2023
The building is well renovated internally, there is an incomprehensible mix of styles outside. So sorry this building was ruined with cheap alucobond, it was also possible to organically accommodate the square in front of the entrance. And then the lawn with dog poop
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Level 13 Local Expert
August 17, 2022
I have been using this bank for a long time. Everything is great, incredibly cool ideas, incredibly cool products. Everything is ultra-modern. But the work of the staff is just disgusting. Last Monday, I sent a person with a power of attorney to open a new account in Russian rubles in my name. I am not in Kazakhstan myself and therefore left a power of attorney for such actions. At first, they said that they would consider my power of attorney for 10 days. Then they called my confidant and demanded to contact me. OK, I have all the phones available, everything is working. Today is the 10th day and the account has not been opened, no one has contacted me, although the manager promised to call them several times within 15 minutes. Today I wrote to the chat to find out what's there. At first, I was told that my question was being dealt with and asked to stay in touch. After 3 hours of silence, I asked again what was there. It turned out that the chat was already closed, my question was not solved and a new operator appeared. Each new operator doesn't seem to see my message history and asks everything from the beginning. As a result, they told me that they could not help in any way and advised me to contact the department where the application was left. I asked the operator several times where and how I could leave a complaint about their work - everything was ignored, so I write here. Despite all the charms of this bank, the staff on the ground are disgusting. That's what I appreciate
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Level 16 Local Expert
December 20, 2023
A great bank. Polite staff. There are practically no queues. They will examine your problem together with you. And they will try to solve it. If something is not clear, you can safely ask, they will always find the answer
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Level 8 Local Expert
June 12, 2024
I like this Bank. It offers an excellent banking application. When you get used to it, you don't really want to switch to applications from other Banks anymore. I really like the competence of the managers, as well as their dress code. Cool bank!
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Level 9 Local Expert
March 30, 2024
We didn't have to wait long, the staff is friendly, good attitude to customers, service at the highest level
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Level 9 Local Expert
August 5, 2023
The notary inside the bank is a professional, does everything clearly and promptly. Everything is fine for the bank too
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Level 7 Local Expert
August 25, 2024
Well done guys. I recommend switching to this bank
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Level 9 Local Expert
March 21, 2024
A good bank and courteous staff, everything is super
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Level 19 Local Expert
December 26, 2023
A bank with indecent behavior. They issued free cards, then introduced a commission. I had to withdraw myself from this bank.
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Level 6 Local Expert
March 16
The staff is polite.
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Level 25 Local Expert
March 9, 2024
The bank, like others in the city, is nothing outstanding. Moreover, there is nowhere to park the car
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Level 14 Local Expert
May 4, 2023
Disgusting service! It feels like they don't want to work, and they have to force them to do their job. There is an even bigger problem with parking. It is impossible to find free space.
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Level 7 Local Expert
May 28, 2024
I used to think that the bank was not bad, but customers are not valued. He left there.
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Level 11 Local Expert
January 26
Big bets.
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Level 4 Local Expert
February 4, 2023
It says that it works on Saturday until 14:00. In fact, there is a note on the door, it is closed on Saturday and Sunday. It is very customer-oriented, especially when it is a central office
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Level 5 Local Expert
July 23, 2023
Good messengers, excellent service. I haven't seen any flaws yet
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Level 5 Local Expert
February 3, 2024
It's a complete mess, nothing is organized, it's been a long time. It's strange that such a thing still exists)
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Level 23 Local Expert
December 5, 2021
I will express a purely personal opinion on this bank! I really like this bank! The service and friendliness of the staff is very good! We also use this bank for the company! We really like it and from now on we are all just with Forte! This is our bank!!!
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Level 10 Local Expert
October 25, 2022
I like this branch! The managers are very polite! However, there are no envelopes for cash in the cash register, for a bank of this level it is inexcusable))
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Level 4 Local Expert
March 3, 2024
It costs 120,000 tenge to recalculate the money in the cash register, this is a Robbery
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Level 6 Local Expert
July 11, 2023
Friendly staff, fast service
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Level 9 Local Expert
April 18, 2024
Excellent managers!
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Level 9 Local Expert
February 9, 2023
A modern fast bank. Treat documents with dignity
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Level 5 Local Expert
December 5, 2023
The best bank in Kazakhstan
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Level 6 Local Expert
May 7, 2023
Excellent bank, super service.
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Level 13 Local Expert
May 4, 2024
A great bank
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Level 6 Local Expert
March 2, 2020
It's only good in advertising. a business loan? Do you have any real estate? no? Well, there is no credit for it. The compartment itself looks great inside and out. It was very beautifully decorated for the New year. the illumination is good. and the attitude towards customers is the same as everywhere else. queues-queues-queues....... For a while.
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Level 12 Local Expert
June 11, 2023
Service is slow, requests are processed for a long time
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Level 8 Local Expert
January 12, 2024
Great staff!
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Level 7 Local Expert
August 17, 2023
The attitude towards the client is simply nothing.
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Level 9 Local Expert
June 9, 2021
There is a lot of bureaucracy, in terms of design and design of all branches, they are not direct sales, but they are stuck in the operational part of the 20th century,
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Level 5 Local Expert
January 29, 2023
Cashiers are not all competent
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Level 15 Local Expert
April 4, 2021
The department is large. But there are much fewer employees working there than there are jobs. Queues are being created.
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Level 9 Local Expert
January 12, 2023
It will not work for individuals
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Level 10 Local Expert
May 29, 2022
All issues are solved quickly and professionally
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Level 11 Local Expert
August 15, 2021
Polite staff and no queue (at least when we were there).
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Level 13 Local Expert
April 12, 2023
Good service
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Level 18 Local Expert
June 29, 2021
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