I do not recommend contacting this company. Don't believe the ads! If you value your nerves, time and money, you will be disappointed, just like us. The price/quality is very inconsistent. They tell one thing beautifully, then they can't do it. We ordered furniture for the children's room and problems arose at literally every stage of furniture manufacturing. Essentially:
1. Design project. The designer's task is only to make sure that you complete the order. For this, she is ready to promise you both fast production and a fully developed project. Be prepared for the fact that you will think over the project yourself, the designer only transfers it to the computer. We have not received any suggestions on how to do it better, what points to consider, or any advice or recommendations. Now, after a couple of weeks, we realize that we didn't take all the points into account, but no one told us how to do it better. Although children's rooms are one of the main directions in the company. There was a feeling that the designer either had no experience or was just doing his job so badly.
2. Production time. Do not believe any promises, there is deception on deception.
We ordered furniture on 12.06., the deadline for the contract is 05.09. (this furniture should already be assembled from us). The designer promised at all that it would be ready in August. As a result, the material did not arrive (no one warned, although they should), then the designer has some questions.
As a result, the furniture was assembled only on 15.09., and we could use it only at the end of September, because we fixed the jambs.
3. The furniture itself.
The quality is common for chipboard furniture, but the execution is just a horror.
There was a feeling that the designer who developed the drawings for the furniture, he either did it for the first time, or it was not his job at all.
Well, how can it be that we, as ordinary buyers, tell a professional where to reduce, where to redo, up to the size indication. It felt like the person didn't understand how to do it.
As a result, every piece of furniture (table, wardrobe, shelving) was redone. The contract, the project and the finished furniture did not match at all.
As a result, it is still clear that the project was not developed professionally, many points could have been done more efficiently and logically, many points were not taken into account.
4. Furniture assembly. At the assembly stage, the furniture was taken away and brought for alteration, there were a lot of chips, a lot of flaws.
The fittings in the contract are Polish, in fact they were put Belarusian (without warning, they decided so themselves).
The most unpleasant thing is that when assembling, the assembler sees that it was done badly, but deliberately keeps silent so as not to redo it. In the hope that the client won't see it.
I ruined the furniture handle and tried to hide it by covering it with sealant.
It was because of the collector that the floor of the room had to be disassembled again later in order to redo what could be redone immediately.
What can I say, I couldn't even find a barbell in the closet at the level of the story.
In general, we regretted a hundred times that we turned to this company!!!
We did not see anything that is promised in advertising, no individual approach, no high-quality furniture.
They gave a lot of money, but this price does not correspond at all to what they received in the end.
If you order custom-made furniture, then of course it costs more, and the service should be appropriate. Design project with recommendations, production taking into account all wishes, high-quality installation.
You won't find this in the Forti Studio company!
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Илья Зенохов
Level 3 Local Expert
January 24
A great store with a wide selection of high-quality furniture! The consultant helped me choose the perfect option for my apartment, and the delivery arrived on time and brought everything into the house.. I am happy with the purchase.
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Витек Шаров
Level 5 Local Expert
December 8, 2023
We decided to make repairs, we needed furniture for the kitchen. There is a lot of choice, both from the cheap segment and from the expensive one, a table, wallpaper and armchairs were needed. After talking with the designers, they quickly selected furniture for us to match the style of the apartment. Delivered on time, prices do not bite. Everyone is happy, if you need something like this, we will order it here