Do not contact this bank! You may not get your money back from your account. I opened a deposit in Freedom Finance on 22.09.22. According to the terms, the bank announced that if the money stays on the deposit for more than 15 days, then the withdrawal of money from the deposit account will be commission-free. On October 17, I withdrew money from the office in Astana on Momyshuly St., the bank withheld 2% of the amount, referring to the fact that allegedly in early October they unilaterally changed the terms of my deposit and now they charge 2% for withdrawal! At least it's not 50! The bank unilaterally changes the terms of existing deposits and actually steals your money.
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Dulat U.
Level 4 Local Expert
November 3, 2023
I wanted to see how it works, thinking if I start investing the entire amount here. I called the manager and he's like a robot, he doesn't know how to convey correctly, and if you ask questions, he just keeps talking about something else, you think some kind of inadequate person, in the end I just hung up on him.
In the beginning, I threw 100,000thousand tenge (~$ 212). And I realized that it is not easy to work here because there is no normal tool for buying / selling, all the functions are banal, there is nothing but buy and sell, no tools)
then I decided to look at the amount being withdrawn, and there is a frenzied commission of ~ 27%, 212 became sharply $ 197, 183 is available for withdrawal, and the commission the withdrawal there is ~ 27% ($50). as a result, I deducted the amount of 133.06. this is all during the day.
I decided, I never even get close to freedum
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Константин Горожанкин
Level 26 Local Expert
May 10, 2023
In my opinion, the coolest company in Kazakhstan at the moment (2023). They are building their own ecosystem - Freedom broker, Freedombank, ticket, aviata, etc. Use it - they are great
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Violetta A.
Level 5 Local Expert
October 31, 2022
The scariest bank I've ever seen.
1. Absolutely no mobile application. The card transactions section does not work, only on accounts, it is absolutely impossible to understand something there.
2. WhatsApp support is silent, you have to call Kazakhstan and wait for 30 minutes until the phone is picked up. The support is not competent, they drop the phone, I can't answer the questions.
3. There is no normal representation of the account status through the website in the personal account. In my case, a) there was no 1st operation on the account, support explained that the money is still frozen, there is an error, after the operation there will be b) at the moment there is not enough 3,500 rubles, they cannot explain where the money is.
4. Technical work for 2-3 days is normal, you will not have access to your money
5. If your personal account or card is blocked, call Kazastan... WhatsApp support won't even respond to you
I do not recommend it, it is a waste of time, effort and money!
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Veronika F.
Level 7 Local Expert
June 21, 2024
The money sent to the account will simply not be credited and there will be no explanation about the reasons.
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Rustem Azimkhanov
Level 2 Local Expert
November 14, 2022
I recently signed an agreement with a broker. Necessary summaries and recommendations are sent every day. They accompany you at every step, even though the budget is generally small.
The tradernet sometimes slows down, but it seems that the guys promptly fix bugs.
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coolproger c.
Level 2 Local Expert
August 26, 2022
The worst bank in my life. People don't use it, my advice to you. Brokers send you to the bank, and the bank sends you to the brokers, and you run like a fool. The commissions are just hellish. I just wasted my time on opening and closing. My manager said that he was from another city and would not do anything, and it was impossible to change the manager. Any other bank is 100500 times better
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Еco Loft
Level 2 Local Expert
September 1, 2022
Excellent work of managers. I'm from Russia. All my questions have been answered. They gave recommendations on how best to open up. Thank you very much.
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Алексей Козлов
Level 8 Local Expert
November 15, 2022
The worst bank, don't even think about getting involved! They can't give me a card for a month and a half. Despite the fact that the money is already in the account. Go around and don't look back.
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Александр Д.
Level 7 Local Expert
October 25, 2021
The most terrible service, lost more than $ 1,000 a year because of them... It is because of them. I wanted to sell the purchased shares, but I couldn't do it because the service failed and my orders didn't work either in the application or on the site... I tried to sell a few hours before the session closed... As a result, the service started working only a day later, when I had already gone into negative territory. I had to close positions in the negative...
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Серик Т
Level 16 Local Expert
November 17, 2022
It's developing great! Good luck to you guys! You are my favorites after Kaspi!
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Diogen Kaliostro
Level 3 Local Expert
February 6, 2024
There is a very big risk that you will be left without your money! They take your money very easily and give it away very hard. You'll get tired of taking it out.
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Sergey Kapustin
Level 8 Local Expert
November 29, 2022
The application is buggy, the service is weak, the withdrawal of funds is either working or not, the commission is not clear how it is debited
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Alike KZ
Level 11 Local Expert
April 27, 2021
Since there is no choice, this is the best company in Kazakhstan, BUT the Trader terminal is slow and will not work for active trading, the company has large commissions, so only 4
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Вячеслав Перуновский
Level 17 Local Expert
July 9, 2022
Great company, nice staff
The questions were solved quickly, they help and answer quickly
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Вениамин Ли
Level 13 Local Expert
July 10, 2023
The legalized pyramid
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Татьяна
Level 9 Local Expert
April 6, 2020
A very convenient platform!There is a lot of useful information for beginners. There are professionals who have a lot to learn from!
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Alex P
Level 5 Local Expert
November 6, 2022
Withdrawal of money to the card in dollars a week (((
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Daken Bex
Level 7 Local Expert
October 31, 2022
Long. Very slow service
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Tomi 9.
Level 12 Local Expert
August 29, 2023
Great
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Samal k.
Level 2 Local Expert
January 3, 2020
The largest broker in Kazakhstan. Professionals in their field. It's a pleasure to work with them. Managers 24/7
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Александр Тернов
Level 6 Local Expert
November 17, 2019
The largest broker in Kazakhstan. Very qualified specialists. Excellent service.
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Рим
Level 16 Local Expert
November 6, 2019
One of the few brokers providing high-quality service. Naturally, it is not cheap.
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ya.make22
Level 2 Local Expert
July 26, 2020
A team of professionals acting solely in the interests of the client!
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Сергей Залесов
Level 9 Local Expert
November 6, 2019
Very good company. Kind and friendly people work there.
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A D
Level 23 Local Expert
March 11, 2020
Everything is so expensive/rich, there are a lot of people, like on Wall Street