It's a very good store. The range is huge, for every taste. You can find food from any wallet. In general, there is everything our beloved ponytails need here. But.... there are a couple of arrogant sellers who, after communication, I don't want to ask anything anymore, I read about everything on the site, I don't really count on recommendations and advice. Most likely, the girls don't know that a good salesperson is already a huge percentage of sales success.
See original · Русский
Show business's response
Анастасия
Level 7 Local Expert
October 18, 2024
Great store! Good location, right in the passage of the Kamennaya Gorka metro station. Big, bright. A diverse range of products, there is a living area, parrots, hamsters. I recommend you to visit!
See original · Русский
Show business's response
Анастасия Каменева
Level 7 Local Expert
January 25
Great store, convenient location. Girl consultants always help you find what you need. The assortment is large, if there is no product, they say when it is delivered. There is a discount card, which is always nice.
See original · Русский
Show business's response
Дарья Наранович
Level 4 Local Expert
December 6, 2024
A good store, a large assortment, I always went to get sweets for the dog, usually I did not use the help of consultants, but the other day we went to try on a muzzle, Daria the consultant helped a lot, competently consulted, helped with the choice, thank you very much)
See original · Русский
Show business's response
Vein F.
Level 5 Local Expert
March 11
The largest range of animal feed. Very helpful staff, always helpful with advice. All the most delicious novelties are here. And delivery, if anything, is also available)
See original · Русский
Show business's response
Серафима З.
Level 3 Local Expert
November 20, 2024
A good store and a large assortment of goods.But today I saw guinea pigs, the sight of which disappointed me very much. How can I trust a pet store that has such an attitude towards animals? Or is it the hope that someone will buy it and cure it himself? There are volunteers who could help, give it to them, because she will just die in a cage. Apparently the sellers don't care about the poor animal's health
See original · Русский
2
1
Show business's response
Ксения Миронова
Level 6 Local Expert
September 27, 2024
The store is good, the assortment is excellent, I really love it. But today I was extremely upset because of one girl there was no participation in the sale, I felt as uncomfortable as possible and my mood deteriorated. No help was provided in the matter that I was interested in. In general, either it's time for this girl to go on vacation, or stop working with people altogether
See original · Русский
1
1
Show business's response
Юлия Борисенко
Level 3 Local Expert
November 22, 2024
Good afternoon. After visiting the store on Prytytsky 101, an unpleasant aftertaste remained..
We bought treats for the cat. There were no price tags at all on 3 positions . 4. The price tag had to be searched. When asked by the seller to suggest prices and make them, the dissatisfied young lady found a buried price tag and left saying that she was engaged in an online store. The cashier also said it wasn't her job. Look for employees on the floor.. When asked to give a book of comments and suggestions, the head probably came out.. She promised to fix it . The remark that no one is responsible for anything is an approximate answer.WE are ALL RESPONSIBLE FOR EVERYTHING ...
I can say that there will be no order in this approach (((
And if there are not enough employees to make price tags, equip a couple of price checkers in the hall.
See original · Русский
1
2
Show business's response
Марина Богданович
Level 10 Local Expert
January 4
I needed a wet eye gel, I found it on the Internet at an adequate price. I booked it in the evening, only the name was specified. No long questions, no warnings) Nice to meet you. I searched for the store for a long time, the maps led me around and around the underpass. The gel waited for me, and I needed another antibiotic. While we were looking, the queue gathered. The seller was polite, unhurried, helped to sort out the active substance, and offered an analogue.
See original · Русский
1
1
Show business's response
797750 Содель
Level 3 Local Expert
January 12
An excellent network with a fairly extensive selection. The possibility of delivering an online order. Attentive, friendly call center staff.
See original · Русский
1
Show business's response
Maxprot Tom
Level 5 Local Expert
October 25, 2024
It's a cool place and it's good to just be there. Cashiers are responsive and do not seek to cheat. I bought a ball for my cat. He likes that kind of thing. There are beautiful fish and parrots.
See original · Русский
Show business's response
Наталья Жаркова
Level 2 Local Expert
November 19, 2024
I really liked the store. The location is close to the metro, polite and friendly staff who are always ready to help!
See original · Русский
1
Show business's response
Nikky
Level 14 Local Expert
April 28, 2024
A spacious store with an excellent selection. They helped me pick up a new food, the cat is delighted with it. Polite staff, there is a delivery service. It is located in the passage to the metro station. The stone slide is very easy to get to.
See original · Русский
1
Show business's response
марина радюк
Level 2 Local Expert
February 15
The store's assortment is good, but the prices on the product and when paying at the checkout do not match. On 02/15/25, we visited the store at 101 Prytytsky Street and bought a cat litter. The price on the tray was 55.30 rubles. When paying at the checkout, the seller announced the amount of 58.20 rubles. When I asked about the price discrepancy, the cashier replied that they did not have time to change the prices.
See original · Русский
2
Show business's response
Екатерина
Level 14 Local Expert
November 26, 2024
We expanded the store . It has become easier to find products. There was a department with aquariums (full-fledged) and a lot of fish. There is a "compartment" with rodents and birds. Due to the fact that food is placed nearby, it is not always clear where the queue ends when there are a lot of people in the evening or on weekends. In general, everything is conveniently located. Prices are not cheap for goods (higher than in other pet stores). But everything is available.
See original · Русский
Show business's response
Галина Ермакова
Level 9 Local Expert
February 3
I like this store. Everything is always available, big discounts, which is not unimportant, good sellers
See original · Русский
1
Show business's response
Дарья Цед
Level 3 Local Expert
December 24, 2024
The product range is good, but the consultants are disgusting. She asked for help finding food on the counter, said that it was missing and ran away, although the website indicated that it was available. I found it myself
See original · Русский
1
2
Show business's response
Alex Mari
Level 18 Local Expert
August 12, 2024
A good store, they help you make a choice, they offer a lot of alternatives. A wide range of products. The staff is polite. Convenient location.
See original · Русский
Show business's response
Анна
Level 3 Local Expert
July 9, 2024
I ordered on the site many times, every time an hour later (I think it's possible to process orders faster), not very friendly managers called back. But after yesterday I decided that I would completely abandon this store. I left a request on the site as usual, after an hour no one called, after another 2 hours silence again. I clarified in Viber whether the order was accepted at all. My message was read and nothing was answered. I duplicated it again in vibe. A little over 3 hours later, the manager called back. The message in Viber was answered closer to 10 pm (I left the request at 15, I wrote the message in Viber closer to 17). All desire to use the services of this store has disappeared at least some day. I ordered it in a different place, got in touch within 5 minutes and the order was delivered the next day.
See original · Русский
Show business's response
Екатерина Манцевич
Level 6 Local Expert
March 21
I bought a budgie on March 7, lived for 13 days and died. The store assumes that there may have been a weak heart, without infection. They don't want to take the blame, because according to them, all the remaining birds are fine, they can't confirm it.
See original · Русский
Show business's response
Екатерина
Level 11 Local Expert
May 23, 2024
The product selection is good, the staff is not... In order not to go in search of the right product, but immediately go to the right department, I turned to the seller who stands behind the cash register (there were no people, I would not distract), said hello, and the girl chatting on the phone did not even react to me and just went the other way... Stupor... I went to the aquarium department to buy soil, searched for a long time, not knowing which one to choose. The seller, as she stood in one place, stood there. When I asked about the selected product, the answer was meager-only this one is available... Then my gaze accidentally fell on the next shelf and the choice turned out to be more than on the one where I was looking. I chose and went to pay... Impressions, of course, are spoiled... I repeat, the store itself is good, but the staff is... nothing!... Get better.
See original · Русский
1
1
Show business's response
Егор Черник
Level 9 Local Expert
January 31
A huge selection, for every taste.
There are misunderstandings at the checkout, one on cash, the other on the card... delusion.
One of the disadvantages of queuing is the location and demand, but there's nothing you can do about it.
See original · Русский
2
Show business's response
Вадим Ямутеев
Level 15 Local Expert
August 31, 2024
It's a cool store, we buy dog food here. The choice is huge! A very convenient online ordering system. You come in, and you've already got everything packed
See original · Русский
Show business's response
Анастасия Новикова
Level 3 Local Expert
January 26
I rarely go to the store itself, but I really like the delivery, a large assortment and good couriers.
See original · Русский
Show business's response
Виталий
Level 5 Local Expert
November 3, 2024
The largest selection of pet products, and food by weight is only always available here.
See original · Русский
1
Show business's response
Яна
Level 16 Local Expert
June 10, 2024
A good selection of feeds, you can always find something new for your pet. Just not always friendly consultants. Otherwise, there are no complaints :)
See original · Русский
Show business's response
Игорь Власенко
Level 3 Local Expert
June 7, 2024
The most successful of all the shops. The attitude towards the customer is not caring. To help the buyer simply refuse. You just have the Internet, look for the numbers of other stores and call and find out for yourself. Although this is one network, it should not be difficult to find out the availability of food in other stores. For some reason, other Harlfield stores always help. And then, to put it mildly, they just sent it. They gave us numbers that are not available. I had to search for numbers on the Internet and make calls myself.
See original · Русский
1
1
Show business's response
Liza Shenets
Level 4 Local Expert
August 8, 2024
dead fish, skeletons of fish and everything in front of customers.. Did you know that when fish die, cleaning is done in the aquarium? Is the water changing? Are others being quarantined? no? then why are you mocking animals at all, and putting them on public display? Buy fish from you = kill your entire aquarium
it 's always some kind of junk , some boxes are lying around, cartons
See original · Русский
3
Show business's response
яна шарупич
Level 6 Local Expert
March 5, 2024
Everything for your and your furry friend, you can buy a pet right there for yourself. There are parrots, fish, rats, hamsters, a very large assortment of bowls for cats and dogs
See original · Русский
Show business's response
velf162@gmail.com
Level 3 Local Expert
April 15, 2024
a large assortment of feeds of different classes, a part with a veterinary pharmacy is also worthy of choosing drugs, there are either no queues more often, or 1-3 people, you never had to wait for your turn for a long time.
See original · Русский
1
Show business's response
Юлия Суша
Level 6 Local Expert
September 30, 2024
An excellent chain of stores, a large selection of feed and pet supplies!
See original · Русский
Show business's response
Юлия Шакун
Level 4 Local Expert
February 19
A good store, there are always plenty of goods, and the sellers are pleasant.
See original · Русский
1
Show business's response
Ulita1991
Level 7 Local Expert
February 15, 2024
A good store. Spacious, with a large assortment. Polite sellers and consultants. The ability to pick up the product after ordering from the online store. There are sometimes queues.
See original · Русский
Show business's response
Olga Pavlova
Level 7 Local Expert
July 6, 2023
Nice cozy store! After the repair, it became generally wonderful! A large assortment, a lot of promotions and discounts. Still , courtesy from customers , in general it would be wonderful .
The staff is great!
See original · Русский
3
Show business's response
кирилл Понятенко
Level 17 Local Expert
July 28, 2024
I was disappointed, I went there for a whole year, it seemed like it would be nice, but then there was practically nothing for the cat, all cubes, pieces of pates, there were no feed that I ate, I had to go one floor above
See original · Русский
Show business's response
Вероника Лобач
Level 12 Local Expert
February 7, 2024
A wonderful store, a huge assortment for any pet, friendly staff, the girl answered all my questions, in the future I will be a regular visitor
See original · Русский
Show business's response
Светлана Куга
Level 22 Local Expert
August 19, 2022
A great store with a wide assortment, good prices and excellent staff. Client-oriented, professional. Special thanks to the store manager for her restraint and competence. Unfortunately, today my MIR system card created an unpleasant incident, which we managed to deal with together. I apologize if I offended anyone🙏Thank you and all the girls! Good luck and health to all and prosperity to the store!🌺
See original
Show business's response
Embrase Cg
Level 5 Local Expert
December 20, 2022
A huge selection of feeds, I found rare dietary ones here. The consultant girls are very polite, ready to help and in a good mood.
There is a fairly large queue in the store, but the service is fast and did not cause discomfort. There are only positive emotions left) I will come back again
See original
3
Show business's response
Настасья П.
Level 7 Local Expert
March 22, 2024
good evening, in the evening I placed an order for delivery outside the city, in the evening they brought it the next day) everything was fast, clear, the operator called in the morning, duplicated the order, the courier brought it, calling in advance, I will order more) thank you, good sales and customers 🙏🏼💜
See original · Русский
1
Show business's response
Дмитрий Акулич
Level 7 Local Expert
September 9, 2024
A great pet store, it's got a lot bigger now, all in one place!
See original · Русский
Show business's response
Irina Jeliss
Level 8 Local Expert
December 21, 2023
You can always find something suitable if other pet stores don't have the usual food. The other day, for example, only here I found the right food for my big-eared animal :))) Thanks!
See original · Русский
1
Show business's response
Вера Новикова
Level 6 Local Expert
April 24, 2024
A good selection of products for different pets. There are necessary veterinary medicines. Responsive consultants
See original · Русский
Show business's response
Ольга Ольга
Level 4 Local Expert
September 11, 2024
A large selection of products. Regularly pleased with discounts) Polite staff!
See original · Русский
Show business's response
342443 Жорова
Level 3 Local Expert
March 20
There is no product in the store, but the website says that there are many. It's such a cool store
See original · Русский
Show business's response
дмитрий Маврин
Level 5 Local Expert
October 24, 2022
A great store with a great selection of goods at affordable prices, responsive and very qualified staff.I am glad to buy.I was very pleased with visiting the store.In my opinion, this is the best pet store chain!!! Thank you very much "GARFIELD"
See original
1
Show business's response
Мария А.
Level 6 Local Expert
February 14
It's great, everything is there, the girls are cool.
See original · Русский
1
Show business's response
Виктория Жоровень
Level 5 Local Expert
December 17, 2023
Great store , great selection , courteous staff, always prompt and help. Thank you for being there :)
See original · Русский
1
Show business's response
Оксана Оргиш
Level 4 Local Expert
April 26, 2024
Is it really so difficult to make 2 cash desks, in the interval from 18-19h I go there, the queue ends in the middle of the trading floor. Unfortunately, I have to stop by because I'm on my way, but it's terrible to stand in line for so long
See original · Русский
Show business's response
Надежда Г.
Level 3 Local Expert
November 15, 2023
There is no question about the product, terrible service and not the competence of the online store, terrible logistics! They ordered a pill from ticks, promised to bring it within a few days, as a result, they waited almost a week, so the goods did not arrive at the store, when they called, they clarified about the goods, no one had any idea neither the sellers nor the employees of the online store! Terrible service!!!! We kindly ask you to set up an online store and logistics system !!!
See original · Русский
1
1
Show business's response
Наталья Б
Level 5 Local Expert
October 12, 2023
A large selection, polite staff, there are queues, but because of the convenient location and a large selection. You can order online and order delivery. Or pickup