Great hotel. Friendly and courteous staff, room cleaning every day, buffet meals, everyone can choose according to their taste. I definitely recommend it! I wish prosperity to all the hotel staff!
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Тимофей Исков
Level 8 Local Expert
November 19
A nice hotel with an individual style. Good breakfasts (buffet style), half board can also be ordered. Good location.
If you book, plan immediately for the entire duration of your stay. I had difficulty extending my stay for a day or two due to the high occupancy of the hotel.
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Елена Сергеевна
Level 6 Local Expert
February 15
A very beautiful, wonderful Garuda Boutique hotel, very friendly and hospitable people work here, the food is very tasty and varied, cooked with love! The rooms are clean and tidy, there is a phone that connects to the reception and the restaurant, here you can order food in the room, everything is always fresh, hot and delicious. We arrived for 5 days, enjoying the nature and the weather.
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Olga Shmyreva
Level 6 Local Expert
March 21
She lived in February 2024. I really liked the edm - diverse, for every taste. The day of the Abkhazian national cuisine was wonderful. In the evening, they came to meet us and brought out dinner for the group later than usual.
The audibility in the rooms is perhaps the only disadvantage, but my neighbors turned out to be adequate, they did not make noise at night☺️
Wonderful mattresses and pillows - I got a great night's sleep!
And also - the most beautiful themed paintings, different on each floor.
In general, it is cozy, friendly, delicious! There is a kettle in the room, a cooler on the floor, a mini fridge - everything is there.
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Ольга Решетникова
Level 6 Local Expert
September 25
An excellent hotel with high service.
I would also like to note the chic and expensive interior, thanks to this, it is very pleasant to be in the hotel.
The restaurant has very tasty food, expensive dishes.
The staff is very helpful and diligent. The bartender is very attentive and sociable.
The rooms are clean, not smelly.
The room has everything you need:
slippers, bathrobes, safe, mini-bar, kettle, water, dental kits, individual shower kits, kettle and tea, beach towels, air conditioning.
Among the disadvantages: a shower stall with a curtain and audibility in the rooms.
If we are in Sukhum, we will definitely return.
Many thanks to the owners of the hotel for creating such an atmosphere in Sukhum.
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Костя Никольский
Level 7 Local Expert
June 19
A great hotel with good food, everything is very tasty and quite varied. The staff is excellent. The rooms have comfortable beds, bathrobes and slippers. The sea is about 15 minutes on foot.
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Nadia Kriga
Level 2 Local Expert
June 19
We stayed at this hotel for 7 days, this place is very good, we liked everything, especially the staff are all polite, hospitable, the hotel has a good interior and cleanliness, order.The food is decent too.Definitely worth a visit!
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Vitaly Kashkin
Level 4 Local Expert
July 3
Good afternoon! In my opinion, one of the best places to relax. Amazing people are working. Attentive, polite, considerate. The kitchen is amazing. I didn't stop once. And every time I didn't want to leave. I recommend it!!!
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Галина Золотарева
Level 3 Local Expert
September 27
Good afternoon! I want to warn you right away "A paid mini-bar.Be careful." We stayed at this hotel from 09/14/24 to 09/21/24 in room No.310. In general, we had a good impression about the hotel: comfortable rooms, very comfortable bed, delicious food, friendly staff, the only minus is the sea is not close. So we enjoyed our vacation until we started renting out the room. Upon departure, I went down to the reception and went to the bar to pay for a coke and a pack of cookies (I never used the mini-bar, but my husband's temperature rose at night and he wanted to drink something sharp), after payment we calmly loaded things and were about to leave when the bartender girl jumped out of the hotel, with wide eyes and told us that we also had to pay for two bottles of beer, a bottle of Coke and peanuts, honestly I was stunned, I stand and don't know what to say, I'm 62 years old and I stood and "flowed" with shame. We definitely didn't touch anything else, and we wouldn't risk our reputation over some bottles. Even for a moment to assume that we drank these bottles in "oblivion", then we would be tortured with peanuts, but we would not eat it. The maid claimed that there was a bottle of beer in the trash can and everything seemed to have grown together "evidence" on the face, except that we bought this bottle of beer in a store (it makes sense to use a mini-bar if there is a store two steps away). Well, what happened happened, I paid 650 rubles and we left in shock. To say that the rest was completely ruined is nothing to say.
I want to give you some advice: Before entering, check the price list with the availability of this product in the mine bar (we did not do this) and even take a video. Before leaving, call an employee who would record that there are no complaints against you.
All this sad situation gave me the idea that the calculation is that a person who is in a hurry to leave will not make a big scandal and will give the required amount. That's the kind of extra income the hotel staff made for themselves!!!
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Юлия Крыжановская
Level 5 Local Expert
November 8
A wonderful hotel. The kitchen is super, a wide range of dishes. Good room cleaning, regular linen change. The service is unobtrusive. Attentive and responsive receptionist.
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Инкогнито 5888
Level 2 Local Expert
April 19
We stayed at this hotel on 04/11/2024 for seven days. The impression is only positive. The rooms are clean, everything works, the interior is pleasant. The room was cleaned every day. The staff is just wonderful, always smiling, very attentive to each client. We had breakfast and dinner at the hotel, according to the buffet system. During the whole vacation, the dishes were always different. The choice of dishes is also excellent for almost every taste. There was always enough for everyone, even if you came at the end of the evening there is always plenty of everything! The pool is there, it's really warm, but it was cool outside and we didn't swim. We will definitely come again.
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Ольга Барсукова
Level 4 Local Expert
November 2
I really enjoyed my stay at this hotel. Cozy, thoughtful rooms. Great, varied and delicious breakfasts and dinners! Friendly staff. I recommend it!
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Зоя Зорина
Level 13 Local Expert
May 7
Excellent hotel, fresh rooms, good plumbing, there are breakfast and dinner buffets.
There are wishes for the cook - to learn how to cook chicken and pasta, everything else is fine.
There is a swimming pool, but it is very small.
The staff is friendly, but they periodically start arguing with each other, it is not very pleasant and surprising to observe this - it would be good for management to pay attention to staff training.
In general, I recommend it, you will not regret it.
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kuznezhovanna
Level 7 Local Expert
January 7
Expectation = reality!
A great hotel, just like in the photo. Beautiful eclectic design.
Generous breakfasts, delicious and beautiful.
Nice staff. Everyone is trying, smiling, but unobtrusive.
From constructive criticism: the socks greatly spoil the section outside the mattresses on the double bed. And the coffee at breakfast is really tasteless)
I definitely recommend it to travelers.
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Анастасия Пестерева
Level 4 Local Expert
February 1
We visited Abkhazia in January and chose the Garuda Hotel for our stay. An amazing place, if you doubt whether to choose a hotel or not, then definitely YES! Very cozy and bright rooms, each floor is decorated in its own style, beautiful hand-painted walls. The rooms are clean, comfortable beds, TV, desk, heater. There is a shower with a curtain in the bathroom, bathroom accessories were replenished every day. The kitchen at the hotel is excellent, breakfasts and dinners were included in the package. The food is very diverse, everyone will find something to their taste, both an adult and a child, and those who lose weight, and who gain weight and who just came to relax and do not deny themselves anything. At the bar, you can separately purchase wine, cocktails, both of your own production and branded ones. I was very pleased with the compliment from the hotel in the form of a welcome glass of wine, it would seem a trifle, but it's nice (very nice)!
The hotel is located not far from the sea, 5-10 minutes walking distance, if you go to the central embankment, then a little more, there are pharmacies, shops, bakeries nearby, the central market is also a 10-minute walk away.
I would like to note separately that the hotel offers excursions along the most popular routes in Abkhazia, it is very convenient, in the morning after breakfast it picks up a comfortable transfer, and brings it back right for dinner. The excursions are very diverse (during their stay they visited two Ritz and a Spa Day). I would like to note the professionalism of the guides who accompanied us, they tell us amazing stories, not memorized text on paper, but real live communication, they are always ready to help, suggest something and show delicious and interesting places in the city. Our guide was a young man Alias, well-mannered, smart and intelligent, who will get into his group, you are definitely lucky!
I am sure that anyone who visits this wonderful place once will definitely come back again!
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Екатерина М.
Level 3 Local Expert
May 26
I thank the founder of the hotel for the space that was created in the center of Sukhum.
All the experience taken from the trips was implemented in Abkhazia. I love this country very much and I am glad that in recent years everything has been developing here and such hotels have appeared.
Lovely room, comfortable bathrobes, balcony, cosmetics in jars made of recycled plastic, polite staff, delicious and varied breakfast.
We will definitely come back here again.
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Юлия Т.
Level 2 Local Expert
August 16
I liked the hotel, it was clean and beautiful!polite staff, daily change of towels. Breakfasts, dinners, everything is delicious, quite varied.The sea is 10 minutes away. I advise you!
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Татьяна Я
Level 7 Local Expert
November 17
It's a great place. Delicious varied breakfasts, clean rooms. I would like to note that the hotel is quiet when fully loaded. The wine in the welcome glass is of good quality.
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Сергей Н.
Level 16 Local Expert
May 23
Honest 5 stars for service and cuisine, taking into account the surrounding reality - this hotel is an oasis in the middle of the desert. I really liked the design of the room, breakfasts and dinners. The staff is trying very hard, during my stay in Abkhazia - this is a place to which I did not have any thoughts of anything bad.
The pool is conditional, but it was not declared as an advantage.
The one who will book - take it right away with dinner, this is a very decent place, the restaurants around, despite the excellent reviews, in my opinion, do not reach Garuda ... the alcohol in Garuda is also selected, very decent.
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Дмитрий Пименов
Level 13 Local Expert
June 2
Nice hotel in Sukhum. We took a family room on the 6th floor. Delicious breakfast and dinner buffets. Nice view of the city from the balcony. There is a small swimming pool.
You can arrange a group or individual tour at the reception.
It's a little far to the embankment (15-20 minutes on foot).
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Светлана Будник
Level 12 Local Expert
December 4, 2023
A great hotel near the waterfront and the center of Sukhum! Within walking distance of beaches, a kindergarten, a monkey nursery... I advise you to consider the place for those who care about the sights of the city.
The hotel itself is very beautiful, smells great of oriental incense everywhere, very clean, friendly staff, delicious and varied food (breakfast and dinner are included in the price). The linen and robes are snow-white! The staff replenishes the supply of drinking water in the room daily. And there is also a vase with tangerines at the entrance - I don't want to take it around the clock! The trip to Sukhum turned out great thanks to you, Garuda hotel!
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Алина Ежелая
Level 5 Local Expert
June 14
A magical place, privacy with nature, with all the entertainment activities, polite and positive staff, I really liked it! We will definitely come again.
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Marina Shamray
Level 9 Local Expert
May 16
The best hotel in Sukhum !!!
Beautiful renovation, modern , comfortable bed ! But a separate delight is the breakfasts and dinners!!! They are so delicious, as if your grandmother cooks for you every morning!! I wanted to wake up faster and run to see what was cooked today!!!
There is a bar, the bar has everything!!! And great prices!!!
On your next visit, only to this hotel!!!
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Maxim Vorotnikov
Level 8 Local Expert
May 26
Acceptable distance from the sea - 4+
The entrance to the hotel declares its solidity: a beautiful entrance panel made of insidious metal, gold color, beautiful marble tiles 👍
A small cozy lobby, friendly reception, delicious food.
The rooms are beautiful, good upholstered furniture, balconies.
The overall impression of the hotel is pleasant.
Recommend it to me.
Well done, good level. 👍
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Юлия Одинцова
Level 5 Local Expert
May 6
There is nothing to complain about! A great comfortable hotel in the center of Sukhum! We had a rest in early May with our family. The food is so delicious that you can swallow your tongue)))) Beautiful rooms, beautiful decoration on each floor. Even the star of Soviet cinema was met here and photographed for memory! The staff is friendly and helpful. We dream of coming back again!)
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Линда Лавринайтис
Level 10 Local Expert
April 11
A wonderful hotel! The girls at the reception are friendly, the rooms are great. There is no light or water in the city, only in Garuda everything is there)). The kitchen made a special impression on us. These were the best breakfasts and dinners in our entire lives. Cooks, waiters- You are super. And I would especially like to highlight Aslan's employee. His bright energy is still in our hearts. Thanks to Garuda for a great time!
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Игорь Янковский
Level 16 Local Expert
October 5
Good rooms, excellent cuisine, helpful staff, poor sound insulation, generally a good level for the city, everything is nearby, there is a parking lot for cars.
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Сева Родионов
Level 5 Local Expert
October 12
the bomba hotel, we came there for 10 nights, there is a lot of varied food, there is a swimming pool, and the sea is very close, in general, children and adults will really like it, I advise you!!
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Ирина Михадюк
Level 6 Local Expert
June 11
To begin with, I am a very fastidious guest🙈
I can recommend this hotel 100%, considering that the price for the hotel is quite modest.
The rooms are cleaned every day, the staff is pleasant and friendly.
The service is excellent, considering that I have visited many hotels and there is something to compare it with.
Meals according to the breakfast and dinner system, always varied and delicious dishes!
Prosperity to you!Good guests!
Thank you for your hard work 🫶
Abkhazia-into the very heart ♥️
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Lana Lacky
Level 9 Local Expert
October 7, 2023
Very nice hotel.
Floors by country of the world.
We lived in Egypt.
The room is large and spacious.
The bed is comfortable, medium-soft. Two pillows, large and small.
The bed linen is very pleasant to the body.
Super bathrobes and towels.
Balcony door with mesh, sleeps very well under a fresh breeze.
There is air conditioning, but we didn't use it.
A nice bathroom with a rain shower, all the accessories in the bathroom are there and they are reported every day.
There is a mini bar in the refrigerator.
A teapot with cups and tea is available.
Special thanks to the chefs and the waiter girls. The food is very very tasty, varied. Every meal is like going to a great restaurant.
Small disadvantages,
Very high audibility. You can hear how the neighbors can't plug the plug into the socket and the neighbor's snoring.
For this level of hotel, I would like to have umbrellas or raincoats for sale at least at the reception.
There is no bottled water, there is a bottle of dark glass with a plastic lid. We didn't dare to drink such water. Later, in glamping, we were told that this is a wonderful spring water. Make a reminder for the tourist in the room about the water.
The shelf in the bathroom has cracked. Not very aesthetically pleasing.
The cost of a taxi from the hotel to glamping Garuda is 600-700 rubles, it's a pity that there is no transfer.
We will be happy to come back and advise our friends and acquaintances.
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Светлана Ефимова
Level 4 Local Expert
September 15, 2023
Обслуживание: Супер (особенно для Абхазии)
Персонал: Очень клиентоориентирован.
Номер: Уютный, чистый. Уборка номера и смена полотенец ежедневно, смена постельного белья 1раз в три дня. Постельное белье, полотенца, халаты - белоснежные, хорошего качества.
Еда: в стоимость номера включен завтрак и ужин по системе шведский стол. Разнообразно, вкусно, голодными точно не останетесь (нам после завтрака обедать совсем не хотелось). Особенно хочу отметь варенье из фейхоа и белое сухое вино собственного производства - хотелось прикупить с собой , но ручная кладь не позволяла.
Расположение: 15-20 минут до центральной набережной
Особенности: Удобно , что у отеля есть свои экскурсии, стоимость от 1600 до 2800 на человека. Мы брали джиппинг на о.Рицаии и Гекский водопад за 2800 на человека - в целом понравилось, единственноем нам не сказали, что помимо нас будет ещё 6 пассажиров. Еслм Вы будете брать подобную экскурсию, учитывайте, что Вам могут достаться самые"блатные" места - в багажнике))) В нашем случае был ВАЗ Патриот, у которого багажник переоборудован в дополнительные 4 сидячих места (крупногабаритным людям будет точно не комфортно).
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виктония р.
Level 6 Local Expert
November 29, 2023
I really liked the hotel. Good location, close to shops, market and naberednaya, where there are many cafes for every taste.
The rooms are clean. Room cleaning every day.
Buffet food - a very diverse menu: two porridges to choose from, sausages, potatoes, pasta, buckwheat, sausage, cheese, pastries. Everything is very tasty!!!
The staff tries , very attentive to any requests!!!
I will definitely come back and advise others. 5 points!!!
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Татьяна я
Level 6 Local Expert
April 7
Nice hotel. Delicious breakfasts and dinners (buffet). Friendly staff. It's not the first time we've stayed here and we always like it. The room is clean, beautiful and cozy, there are bathrobes, disposable slippers and shower accessories (shampoo, gel, soap, brush, paste). Free parking is available near the hotel.
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Ольга П.
Level 15 Local Expert
May 10
A wonderful hotel! Treating the guests like their relatives. Clear. Nicely. A large selection of dishes for breakfast - the eyes run away and you want to try everything. Sometimes only a lot of people - but they disperse quickly. Ordering meals in the room is fast. And delicious.
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Анна Бахарева
Level 4 Local Expert
March 24
I was with my husband at this hotel in mid-March. With breakfasts and dinners - a lot of fresh vegetables, pickles, a variety of local jams surprised even). The staff is polite, freshly squeezed juice will be quickly prepared or coffee will be brewed according to the Oriental - on request. The room is clean, the linen is snow-white. We didn't have enough coffee tables in the room and on the balcony. Otherwise, everything is OK. Wall paintings are a great solution - very beautiful!
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Татьяна Сидорова
Level 5 Local Expert
October 12
We were at this hotel from 02.10-08.10 , the hotel corresponds to price = quality. We had a late check-in, while the girl at the reception was very friendly and attentive. The staff of the restaurant and bar are just great, very attentive to every guest👌the room is cleaned every day, you always return to the room and everything glitters there💞 we will definitely return to this hotel again❤
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Екатерина Яркова
Level 7 Local Expert
November 7
Nice hotel! We had a vacation in September with a child and a mother, we liked everything. The staff is polite, customer-oriented. Delicious breakfasts and dinners, everything is clean
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Елена Напольских
Level 3 Local Expert
January 2
We were in Garuda for the New Year holidays. The hotel was chosen according to the following criteria: outdoor heated swimming pool, catering, city center. The food is excellent, varied menu, buffet. I especially liked the broccoli and spinach rolls, delicious salads and cakes. There were always several meat dishes to choose from, too. The staff is very friendly. They always responded to our little requests. The 2-bed room is spacious with new furniture. The chandelier and sconces seemed especially elegant to me. The room temperature is comfortable (24°). I didn't even have to turn on the electric battery. Many thanks to the girls at the reception, the chefs and the waiters! We will definitely come back)))
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Инкогнито 4598
Level 4 Local Expert
October 13
I am just shocked and delighted with the hotel and its service! 🤗🤗🤗everything is at the highest level, this is the heart of Sukhumi in the land of the soul👍. My birthday was great, the compliment from Abkhazia was on the level. The best experience of the trip is the kitchen of the hotel, the cook you are unique and magnificent. Special thanks to Milana, she is a super star waitress
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Вера С.
Level 5 Local Expert
September 29
I booked this hotel, paid for the reservation, but due to changes in plans in advance (almost a month in advance) I canceled the reservation. Following the recommendations of a hotel employee, I wrote an application for a refund of DS (money), re-submitted payment documents and have been waiting for a refund for more than a month. According to the booking conditions, the DS must be returned within a month. To my questions about the timing of the return to the mail, I receive stupid and ridiculous excuses from the category - the application is under consideration by the management and we are doing everything possible. I would like to draw your attention once again - the terms of booking clearly indicate the dates. For what reason they are violated, they do not tell me. Given this circumstance, I will categorically not recommend this hotel and even more so use its services myself! The service is disgusting, the customer orientation is below imaginable. The payment is asked to be made at the moment, and you have to beg for a refund. I urge everyone to think about this review before booking this hotel and not repeat my mistakes.
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Антон Кошкин
Level 16 Local Expert
October 23
The best hotel I've been to in Abkhazia, everything is world-class, I recommend it, clean, cozy, modern, good breakfast, buffet.
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Белла
Level 7 Local Expert
October 12
The hotel is in the center of Sukhum, the sea, shops, restaurants are within walking distance. Everything is at the highest level: living conditions, staff, food. Thank you very much!
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Мария Арсентьева
Level 10 Local Expert
March 6
A beautiful modern hotel with an interesting design, each floor is presented in a different oriental style: Egypt, Turkey, India, China. There is everything you need to stay. Excellent breakfasts, sincere, friendly staff. The service is at the highest level. I recommend
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Алексей Б.
Level 29 Local Expert
May 3
A very decent hotel in every way! Exemplary in all respects. Fresh renovation, perfect cleanliness, professional staff, delicious food. I can definitely recommend it if proximity to the sea is not so important to you. There is a very small swimming pool.
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МАРИНА Павличенко
Level 3 Local Expert
April 14
The GARUDA Hotel is an attractive hotel that you want to return to! The unusual design fascinates the eye, starting from the splendor of the entrance doors...the maintenance staff are invisible, they seem to be there and at the same time they are invisible. The team is friendly and friendly, the rest is complete thanks to their efforts. Special respect to the winemaker Ruslan, whose magic wine is hospitably treated to new arrivals as a compliment. Thanks again to everyone individually and all together
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Дмитрий К
Level 4 Local Expert
June 16
Everything is great, the food is just full, as they say, and the hotel itself is quite nice, a little noisy if the room overlooks the road, but the hotel is in the center because it is so close to the market and shops
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Алёна С.
Level 4 Local Expert
July 29
We were in Abkhazia for the first time, thanks to Garuda, this vacation turned out to be just super. Thanks to the staff for their professionalism, attention and very tasty food👏👏👏 We will definitely come back 🥳🥳🥳
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Anastasiya Khazova
Level 12 Local Expert
May 24, 2023
Отель выбирали для отдыха в начале Мая. Впечатления шикарные! Цена максимально демократичная 23к на двоих, 5 ночей, завтрак, ужин включены. Дружелюбные сотрудники на ресепшене, в ресторане вообще домашняя уютная атмосфера, внимательные официанты, бармен. Кухня разнообразная, вкусная, не лакшери ресторан, но и далеко не столовая, блюда дополняются в течение утра и вечера, удобно можно кушать в любое выделенное время и "съеденный" шведский стол не увидишь. Ремонт в отеле свежий, есть все нужное в номере, который не крупный, но вполне достаточный для жизни двух человек, чисто, достаточно тихо, соседей не слышно. Месторасположение нормальное, это далековато от моря (дойти можно за 15 минут, может немногим дольше), но зато вокруг много магазинов, торговый центр, недалеко от центрального рынка, от выезда из Сухума также. Парковка есть напротив отеля (маленькая мест нет), также напротив за забором (чуть больше), удобно, но думаю, что летом может вызвать сложности (т.к. сезон, людей больше). К слову, людей было много даже в Мае, что тоже производит такое впечатление, что место для жизни туристов достойное. Из недостатков маленькая парковка, в один из дней в раковине в ванной уборщица оставила грязные тарелки и чашки с кучей брызг, непонятно, либо забыли вымыть, либо намеренно. Для такой цены, места, сервиса и условий безусловно советую выбрать Garuda Boutique!
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Эдуард Севостьянов
Level 9 Local Expert
August 22
Great hotel. The staff is polite. The rooms are comfortable. Each floor has its own style. On the floor there is a water cooler, a peephole board and an iron. It takes 15-17 minutes on foot to the sea.
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Юрий Крамсков
Level 23 Local Expert
February 29
The hotel itself is located 1 km from the center of Sukhum, a 15-minute walk away.
The staff is well trained in service, which is rare for Abkhazia as a whole.
Frequent power outages in Abkhazia lead to the fact that the pool is constantly cold…
The rooms are not large, but cozy.
The cleaning is perfect.
The buffet is very tasty and varied.
By the way, in two days they gave away only 7,400rubles with breakfast. But! It's on the website: onlinesturs.ru , and the hotel already has 8800₽