Gefest
Directions
Traktarny Zavod
1.65 km
Aliega Kashavoga
280 m
Similar places nearby
172 reviews
December 23, 2024
The staff is sociable, very polite and friendly, they explain everything in great detail about each product. They help with loading. It's a wonderful store, if you need anything, then go there. We recommend it.
See original · Русский
1
March 7
It's great that our ovens and refrigerators are in one place, I used to go from the Zavodsky district to Pushkinskaya to get refrigerator supplies, but now everything is here. Freezer doors, shelves, generally all spare parts are there. The same goes for the stove - we needed a sealer for the oven - everything can be purchased here.
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1
January 22
I would like to warn people against ordering from the Gefest online store. It was the most nightmarish experience of interacting with delivery services, the strangest and spitting "service" to the customer. So, on 13.01, a cooking surface was ordered. The delivery was scheduled for Wednesday, 15.01, and the delivery time was specified after 17.00. Nothing arrived on Wednesday. There was no warning from anyone that the delivery was cancelled. No call from the stores, no call from the courier. On Thursday, the courier called at 13.00 - 13.10 (although we specified the delivery time after 17) and said he was ready to bring it now. Obviously, most people are at work at this time, which is what he was told. After a conversation with the logistics, the delivery was postponed to Friday after 17. Waiting again. I call the logistics at 4.50 pm, they assure me that the order is on the way. Unfortunately, nothing was brought to us again. No phone call and no apologies or explanations for such tricks. I'm calling on Monday, 20.01. They assure me again that the order has been delivered and it will be delivered on 21.01. On 21.01 I called in the morning and clarified. I was told that the courier had taken the stove and would bring everything. No calls from the courier during the day. At 4:55 p.m., I call the logistics team again. The girl's answer on the other end: "Don't worry, everything is on the way, the courier works until 18.00." Needless to say, nothing arrived this time either. No one called or explained the reasons. Thus, they cannot deliver the order to us for more than a week, while they give false information and do not respond to claims. I really want to see the complaint book of this online store. Of course, we will cancel the order. Even with a 90percent discount, I won't take anything from their online store on principle. I am very glad that at least no prepayment was made.
See original · Русский
1